10 May 2025, 10:46 PM
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#51
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2025 TitaniumYM Pledge Member
Join Date: Jun 2020
Real Name: Omar
Location: somewhere
Watch: 126515LN (sundust)
Posts: 1,496
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Quote:
Originally Posted by ATHOS
Hello Tushar,
Xenon here from Sea Wave. Seeing this i am very surprised!. I work as a salesperson and take full responsibility for the fact upon agreeing to sell you the watch, I was unaware the watch had scratches prior to shipping. To be clear, Emanuel quoted you correctly when you spoke to him initially. The company should not take the blame for this as it was my error. I am new to the company and as mentioned did not see the watch had some markings. On the Contrary to your statements above. We reimbursed you $1500 generously based on the fact there was slight ,scratches, and you said in good faith you would not review us as we settled on the fact. Our company has an outstanding record of customer service. I say this so the other viewers understand the situation in full.
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