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Today, 12:01 AM | #1 |
2024 Pledge Member
Join Date: Apr 2021
Real Name: Paul
Location: ohio
Watch: 16570 black
Posts: 477
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Certificate of Origin does not match watch. Off by 1 digit
Hi All, I wanted to get some opinions on this predicament I'm in. I purchased a Patek 3802 about a month ago and I was very happy with the purchase and the watch is in great condition. I have another post with detailed pictures if you're curious to see the watch which came as a full set.
It was running slow, which was expected and I sent the watch to the Patek service center in New York for a routine service. The movement number and case number on their service estimate does not match the certificate of origin and it is off by just one digit. The service estimate shows 3xxxx96/4xxxx32 while the certificate of origin shows 3xxxx97/4xxxx33. I asked Patek to confirm they wrote the numbers down properly on the estimate and they had their watchmaker open the watch again and double check. They confirmed the numbers on the watch do not match the certificate of origin and it is off by just that last digit. Since it's only off by one digit I think there must have been a mix up at the time the watch was originally sold. I do like the watch and it's in great condition. However, the fact the certificate of origin does not match the watch significantly affects the value. I contacted the seller and asked for a partial refund and I'm waiting to hear back. Honestly, I think I would prefer to have a partial refund and keep the watch. Patek confirmed the watch is genuine so there's no issues with the watch itself. The Ebay authentication card does match the certificate but I'm assuming they just copied the number from the listing and didn't actually check it against the watch. I have to believe Patek over the Ebay authentication. I'm trying to come to the best solution with the seller and I have not moved forward with the service yet until I hear back from them. I'm curious how the seller will respond. I think the value is affected by about $1k. Any thoughts from the group? |
Today, 02:43 AM | #2 |
"TRF" Member
Join Date: Oct 2019
Location: Europe
Posts: 680
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If Patek issues the wrong certificate of origin when selling the watch couldnt they exceptionally issue the correct certificate?
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Today, 03:16 AM | #3 | |
2024 Pledge Member
Join Date: Apr 2021
Real Name: Paul
Location: ohio
Watch: 16570 black
Posts: 477
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Quote:
I'll probably just keep the watch and hope to receive a partial refund for my troubles. It stinks though to have a full set with an asterisk. |
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Today, 06:45 PM | #4 |
TRF Moderator & 2024 SUBMARINER Patron
Join Date: Dec 2007
Real Name: Ken
Location: SW Florida
Watch: One on my wrist.
Posts: 63,870
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It happened to me once many years ago. I ended up getting a full refund from the seller. I would not be ok with that myself knowing that I had the wrong cert. After that, I always double checked them prior to purchase.
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SPEM SUCCESSUS ALIT |
Today, 08:03 PM | #5 |
2024 Pledge Member
Join Date: Jul 2018
Location: Santa Fe
Posts: 1,876
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If your watch is over 10 years old you can order an Extract from the Archives. Assuming you want to keep the watch. You may need pics of the movement and case numbers.
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Today, 09:29 PM | #6 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Nov 2010
Location: North Carolina
Watch: Rolex/Others
Posts: 46,963
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Very interesting. I will be following this to see what the seller offers.
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