Is it normal for ADs to blatantly admit to prioritizing buyers of other merch?

[Phil8352]

I realize this is how the AD game is played, but was surprised when an SA (not my usual SA) told be the wait time on the 126613LB would be cut in half if I purchased some Roberto Coin earrings for my wife. It kind of made me want to punch him in the throat.

Is it normal for them to be so upfront about this?

[swexlin]

In a word - yes.

[jb335]

I don’t know if it’s normal to admit, but its certainly honest.


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[Shadow Play]

I don’t think it’s normal to kind of want to punch anyone in the throat over such a minor matter. Sorry but life’s too short to get even remotely stressed over a watch purchase like this.

[ArtNouveau]

Originally Posted by Shadow Play

I don’t think it’s normal to kind of want to punch anyone in the throat over such a minor matter. Sorry but life’s too short to get even remotely stressed over a watch purchase like this.

Yep, I’m going to go with this.
But yes money spent is important to any AD. I like to believe I’m a VIP with a little v at my AD. I have gotten almost everything I’ve asked for but I also know my status is based more on friendship and longevity than on spend. I know my place and accept that some other clients who spend lots more will be served ahead of me.

[Harry-57]

Originally Posted by Shadow Play

I don’t think it’s normal to kind of want to punch anyone in the throat over such a minor matter. Sorry but life’s too short to get even remotely stressed over a watch purchase like this.

Couldn't have put it better.

I doubt it's an unspoken thing, since the SA was speaking when they disclosed it.

[ratty]

Originally Posted by Shadow Play

I don’t think it’s normal to kind of want to punch anyone in the throat over such a minor matter. Sorry but life’s too short to get even remotely stressed over a watch purchase like this.

My thoughts on this as well.

[Krash]

Originally Posted by Shadow Play

I don’t think it’s normal to kind of want to punch anyone in the throat over such a minor matter. Sorry but life’s too short to get even remotely stressed over a watch purchase like this.

It’s not normal. It’s violent. Who thinks like that?


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[steveclr]

Originally Posted by Krash

It’s not normal. It’s violent. Who thinks like that?


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me - but I don't act on it and neither would the OP - relax

[Krash]

Originally Posted by steveclr

me - but I don't act on it and neither would the OP - relax

I’m not the one that thinks about punching people in the throat. So you’re the one that needs to relax, not me.


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[steveclr]

Originally Posted by Krash

I’m not the one that thinks about punching people in the throat. So you’re the one that needs to relax, not me.


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a woman next to me at work expressed her desire to punch a baby giraffe in the face when she was having a bad day - its just humor to some of us but I can definitely see how it could be misconstrued - I'm asking for a truce

[enjoythemusic]

What does your wife like? Maybe Mikimoto pearls or a nice Cartier timepiece for her? Let's hear what she desires.

[MRBolton]

You must be living under a rock or very new to the AD experience over the last 5-6 years. I would just be glad that they were honest about it and not leading you on.

[Calatrava r]

Any company prioritizes their better customers. If they don't, they won't be around long.

[joli160]

Originally Posted by Calatrava r

Any company prioritizes their better customers. If they don't, they won't be around long.

Exactly this, I don’t get it that so many people feel entitled to skip the line

[dmash]

Originally Posted by joli160

Exactly this, I don’t get it that so many people feel entitled to skip the line

Thank Amazon

[misochew]

Originally Posted by dmash

Thank Amazon

+1

[enjoythemusic]

Originally Posted by joli160

Exactly this, I don’t get it that so many people feel entitled to skip the line

Verrrrry much agree with you..... though.... To be fair, many have never had to sucessfully operate a company. Perhaps they never worked in retail, with a customer-facing job during a 'bubble'. They're unaware of reality, as their world revolves around them. Everyone gets a participation award and all that.

I'm looking forward to learning what the OP brings to the table.

[Nairn1980]

Originally Posted by Calatrava r

Any company prioritizes their better customers. If they don't, they won't be around long.

This.

[123Blueface]

Have you been in a coma for the last few years?
While the demand persists, some AD’s attempt to bundle.
Not all do that.

[Phil8352]

Reading comprehension, guys.

My question was not whether an AD will hold Rolex watches back unless you buy other inventory.

The question was whether they’re normally so blatant about it. I always assumed it was more of an unspoken thing.

[enjoythemusic]

Originally Posted by Phil8352

I always assumed it was more of an unspoken thing.

You're the one who brought it up here on TRF. Can we get back to unspoken, like who gets the next Ferrari limited edition or one of next-gen Pagani cars. You surely know the very famous saying... Ask not what your AD can do for you, but what you can or your AD.

What do you bring to the table?

[Pboned]

Originally Posted by Phil8352

I realize this is how the AD game is played, but was surprised when an SA (not my usual SA) told be the wait time on the 126613LB would be cut in half if I purchased some Roberto Coin earrings for my wife. It kind of made me want to punch him in the throat.

Is it normal for them to be so upfront about this?

lol

[train-time]

Originally Posted by Phil8352

I realize this is how the AD game is played, but was surprised when an SA (not my usual SA) told be the wait time on the 126613LB would be cut in half if I purchased some Roberto Coin earrings for my wife. It kind of made me want to punch him in the throat.

Is it normal for them to be so upfront about this?

You are right, generally they are not so blatant about it. Consider yourself lucky, they clued you into how they play the game and saved you some frustration. Your option is to try another AD and see if you can figure out how they want to leverage their sales to maximize the return on the asset while you wait.

[Phil8352]

Originally Posted by train-time

You are right, generally they are not so blatant about it. Consider yourself lucky, they clued you into how they play the game and saved you some frustration. Your option is to try another AD and see if you can figure out how they want to leverage their sales to maximize the return on the asset while you wait.

Thank you, that’s what I thought. I was seriously taken aback and put off by it (clearly).

[aboutime]

Originally Posted by Phil8352

Thank you, that’s what I thought. I was seriously taken aback and put off by it (clearly).

At least you know what you need to do. Not all ADs will be so open, but many will reward those who diversify their spend.

[JRell]

I have only heard of that for the SS Daytona. I could walk in pretty much anytime and get a bluesy with a short wait. Sounds like they are using the perception of non-availability in this case. Unless by cut in half they mean 1 month to 2 weeks.

[whatisarolexym]

It is disgusting and not all ADs are like that, mine for example did not expect me to buy anything else.

I believe there is some sort of legal case against Rolex/ADs for this behaviour.

It is terrible and hopefully these ADs will learn a lesson once the Rolex hype dies down a lot more

[daysky1]

The one ad that I use has my loyalty. They have sold a few Rolex watches to me without me having to buy anything other than the Rolex watch they offer when they offered it. They got to know me before offering me the first Rolex watch they found out that I'm not a flipper I'm just an older gentleman that likes Rolex watches and I am collecting Rolex watches and it's part of what I like to do in my retirement years. I enjoy having them on the Shelf looking at them picking out any one that I want to wear at any day more than one a day sometimes and they are fully aware of this. They like customers like me. I guess I'm most fortunate to have an ad that doesn't play the you buy this and I'll sell you that game. And they are greatly appreciated i let them know that every time I buy a new Rolex from them. And anytime I make contact with them for anything else because I have interests that are similar hobbies that are similar and sometimes i call just to say hi. Over the years I have made some very good friends and I count this authorized dealer and all of the sales staff amongst them.

[Marcjvr]

Money talks and BS walks when it comes to ADs

As much as people love to share stories here about dropping in to show their SA cute pics of their kids eating mud to build the relationship…stacks of bills spent on the shiny stuff sitting in the cases are what the SA really wants to see