![]() |
ROLEXROLEXROLEXROLEXROLEXROLEX
ROLEXROLEXROLEXROLEXROLEXROLEX
|
![]() |
#1 |
"TRF" Member
Join Date: Jul 2010
Real Name: Matthew
Location: Miami/NY
Watch: the shoes.
Posts: 3,482
|
Dial Defect in new YM40
Just picked up this new YM40 on 10/7/23 and noticed only under very certain angles, there is what looks like a defect/ scratch on the sunray finish. I waited about 3 years for this watch and although it is difficult to see and much more prominent in this photo, the defect does bother me at times as I can see it with the naked eye.
The defect or whatever you want to call it is at the 27 second mark extending up until around right under where it says “ certified “ My question is since Rolex would more than likely replace this dial under warranty as they consider it a defect from what i’ve been told, what should I do? I personally hate sending my watches to rsc as in my experience they are hackjobs who tend to rush their work with minimal attention to detail. My pepsi came back so bad after waiting months from RSC I just sold it. 5/5 of the watches that I’ve serviced at RSC have always come back with scratched hour markers, misaligned dials, or dust under the crystal. Question: What would you do? 1. Leave it as is 2. Send to RSC for new dial if warranty covers it 3. Ask for refund/exchange for a different watch 4. Sell it 5. Blend it I am leaning the most towards leave it as is. Thoughts are much appreciated :) Sent from my iPhone using Tapatalk ![]() |
![]() |
![]() |
![]() |
#2 |
"TRF" Member
Join Date: Jul 2010
Real Name: Matthew
Location: Miami/NY
Watch: the shoes.
Posts: 3,482
|
![]() Sent from my iPhone using Tapatalk |
![]() |
![]() |
![]() |
#3 |
"TRF" Member
Join Date: Jul 2010
Real Name: Matthew
Location: Miami/NY
Watch: the shoes.
Posts: 3,482
|
![]() Sent from my iPhone using Tapatalk |
![]() |
![]() |
![]() |
#4 |
"TRF" Member
Join Date: May 2023
Location: USA
Posts: 110
|
#2 and if you just got it then Rolex covers it.
Sent from my iPad using Tapatalk |
![]() |
![]() |
![]() |
#5 |
"TRF" Member
Join Date: Apr 2023
Location: LONDON
Posts: 228
|
2
Are RSC really so terrible ???? |
![]() |
![]() |
![]() |
#6 |
"TRF" Member
Join Date: Jul 2010
Real Name: Matthew
Location: Miami/NY
Watch: the shoes.
Posts: 3,482
|
|
![]() |
![]() |
![]() |
#7 |
"TRF" Life Patron
Join Date: Jun 2005
Real Name: Peter
Location: Llanfairpwllgwyng
Watch: ing you.
Posts: 52,766
|
Well in well over 50 years of owning many Rolex watches and having many RSC services done world wide never ever had any problems whatsoever.
__________________
ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder ![]() |
![]() |
![]() |
![]() |
#8 |
2024 Pledge Member
Join Date: Nov 2012
Real Name: Steven
Location: Glocal
Posts: 20,318
|
2... Yeah, dial swap time.
__________________
__________________ Love timepieces and want to become a Watchmaker? Rolex has a sensational school. www.RolexWatchmakingTrainingCenter.com/ Sent from my Etch A Sketch using String Theory. |
![]() |
![]() |
![]() |
#9 |
2024 Pledge Member
Join Date: Jul 2014
Location: Texas
Posts: 1,142
|
OP - I am not sure which RSC you have been sending your watches to, please try Dallas RSC and see if the comes are different. I have had better luck with them.
The watch should be covered under warranty, however, it pains to see such issues with a new watch. |
![]() |
![]() |
![]() |
#10 | |
"TRF" Member
Join Date: Jul 2010
Real Name: Matthew
Location: Miami/NY
Watch: the shoes.
Posts: 3,482
|
Quote:
It is very frustrating but it’s only visible a very small amount of the time. They have a watch maker at my AD maybe RSC can send the dial and they can swap it locally. Sent from my iPhone using Tapatalk |
|
![]() |
![]() |
![]() |
#11 |
"TRF" Member
Join Date: Mar 2021
Location: Lexington
Watch: DJ41 / OP41
Posts: 236
|
#2 for sure but dang that would drive me insane so don’t feel like you are being too particular pointing it out. These things should be flawless for what they cost IMO
__________________
BLNR 126710 / Submariner 124060 / DJ41 126334 / DJ41 126300 / Franck Muller Casablanca / IWC Portofino |
![]() |
![]() |
![]() |
#12 |
"TRF" Member
Join Date: Jul 2010
Real Name: Matthew
Location: Miami/NY
Watch: the shoes.
Posts: 3,482
|
|
![]() |
![]() |
![]() |
#13 |
"TRF" Member
Join Date: Jul 2010
Real Name: Matthew
Location: Miami/NY
Watch: the shoes.
Posts: 3,482
|
![]() Here is a pic today where you can’t see the blemish at all. Even in direct sunlight you often can’t see it. Sent from my iPhone using Tapatalk |
![]() |
![]() |
![]() |
#14 | |
2024 Pledge Member
Join Date: Dec 2021
Location: USA
Posts: 884
|
Quote:
Such a beautiful watch. Been thinking about getting one for quite sometime. Besides the dial issue, how has your experience been? Sent from my iPhone using Tapatalk |
|
![]() |
![]() |
![]() |
#15 |
"TRF" Member
Join Date: May 2019
Location: Uk
Watch: RolexGMT/Tudor7928
Posts: 3,576
|
Option #2 would be my call
|
![]() |
![]() |
![]() |
#16 |
"TRF" Member
Join Date: Apr 2017
Real Name: Jamie
Location: Guildford
Watch: Gmt-master-ii
Posts: 90
|
Option 2. Absolutely. Not even worth considering anything else.
Sent from my CPH2415 using Tapatalk |
![]() |
![]() |
![]() |
#17 |
"TRF" Member
Join Date: Mar 2019
Location: USA
Posts: 418
|
Up to you really. I have one dial that has a slightly prominent line on the sunburst dial, but can only see at one or two angles. It is subtle even then. Doesn't bother me really. If it bothered me at all, I'd send it in. I think Dallas turn around time is pretty good these days for warranty work.
Beautiful reference, by the way. |
![]() |
![]() |
![]() |
#18 | |
"TRF" Member
Join Date: Jul 2010
Real Name: Matthew
Location: Miami/NY
Watch: the shoes.
Posts: 3,482
|
Quote:
Thanks for your comment! Sent from my iPhone using Tapatalk |
|
![]() |
![]() |
![]() |
#19 |
"TRF" Member
Join Date: Jan 2023
Location: California
Posts: 183
|
Since you took the time and effort to post, it must be bothering you. It would bother me too. I would take it back. A dial swap is simple.
__________________
Time wounds all heals - faster on motorcycles |
![]() |
![]() |
![]() |
#20 |
2024 Pledge Member
Join Date: Aug 2014
Real Name: Francisco
Location: San Juan, PR
Watch: Is Ticking !
Posts: 24,964
|
#2 if it bothers you
Sent from my iPhone using Tapatalk Pro
__________________
Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 Zenith 02.480.405 2FA security enabled |
![]() |
![]() |
![]() |
#21 |
"TRF" Member
Join Date: Aug 2018
Real Name: Mark
Location: Europe
Watch: SD43 | LVc | SkyD
Posts: 1,392
|
#2 Or have a certified Rolex watchmaker at your AD do it for you if you prefer that over RSC. My AD has some excellent watchmakers.
|
![]() |
![]() |
![]() |
#22 |
2024 Pledge Member
Join Date: Mar 2011
Real Name: George
Location: USA
Watch: mostly Subs
Posts: 794
|
|
![]() |
![]() |
![]() |
#23 |
"TRF" Member
Join Date: Jul 2023
Location: somewhere else
Watch: one I'm wearing
Posts: 453
|
very poor qc by rolex seems to be getting worse.... that's what happens when you make plus million watches a year....buy vintage rolex or get pp
|
![]() |
![]() |
![]() |
#24 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Nov 2006
Real Name: Eddie
Location: Australia
Watch: A few.
Posts: 37,234
|
I would take it to a RSC and ask them for their advice Matthew.
__________________
E |
![]() |
![]() |
![]() |
#25 |
2024 Pledge Member
Join Date: Aug 2009
Real Name: Travis
Location: FL / NYC
Watch: Yes..
Posts: 32,913
|
Send it in for a dial swap. Disappointing but easily fixed.
Curious, what happened to your BLRO that was so bad causing you to sell it? |
![]() |
![]() |
![]() |
#26 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Nov 2010
Location: North Carolina
Watch: Rolex/Others
Posts: 46,362
|
I would send it in for a dial swap.
|
![]() |
![]() |
![]() |
#27 |
TRF Moderator & 2024 SUBMARINER Patron
Join Date: Jul 2013
Real Name: Adam
Location: Far East
Watch: SEIKO TUNA
Posts: 28,556
|
3.
__________________
_______________________ |
![]() |
![]() |
![]() |
#28 |
"TRF" Member
Join Date: Nov 2019
Location: Sunshine State
Watch: lots of Rolex
Posts: 4,885
|
Option 2.
__________________
126610LV//116508 Daytona YG Black/Champagne 116655 YM40 Everose Oysterflex//126622 YM40 Blue//126600 SD43 126710BLNR//126711CHNR 126334 DJ41 Rhodium/Diamonds//126331 DJ41 TT Wimbledon 124300 OP41 Green//126334 DJ41Mint Green |
![]() |
![]() |
![]() |
#29 |
2024 ROLEX DATEJUST41 X2 Pledge Member
Join Date: Jun 2015
Real Name: Carlos
Location: NNJ - MDE
Watch: Rolex & Omega
Posts: 3,498
|
Are you absolutely in love with the watch now that it is on your wrist?
If not, go with option 3. If yes, get it over to RSC for a replacement dial option 2.
__________________
16570, 224270, 126610, 126334, 126500 |
![]() |
![]() |
![]() |
#30 |
"TRF" Member
Join Date: Feb 2013
Location: Bay Area
Watch: DD 40RG Olive dial
Posts: 4,376
|
Love this watch. I would say option 2.
|
![]() |
![]() |
![]() |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
|
|
*Banners
Of The Month*
This space is provided to horological resources.