Tudor Black Bay Service - Polishing?

[nparks]

I recently had my Black Bay bezel replaced and the watch/band polished. I sent it in with the original steel band, but when I went to swap it for the fabric strap I was surprised to see that the area between the lugs is still scuffed. I assumed it would be polished considering the watch comes with both steel and fabric straps.

I was pretty disappointed since I waited months for the watch to be returned and the store it was shipped from is asking if I'd like to send it back to have it polished. I guess I don't have much of a choice, but I was just curious if this is common? Does the service center not polish between the lugs?