Got "the call" today but could not pick it up on time..

[cdmorenot]

I split my time between two countries... 6 months ago I registered interest for a 226570 Polar with WOS at American Dream.

Original SA left the company and I was assigned a new one and we have been exchanging e-mails. I got a call today and I was told my allocation was ready and they asked if I could come in to pick up the watch. I said I was away from home but would be coming back on Monday and I could pick it up as soon as I landed.

SA called back and told me that it is company policy to give customers a maximum of a 48 hour grace period to pick up an allocated watch. I told the SA that I couldn't make it and left it at that.

I'm not upset as I just picked up a Panda from another AD that I have a relationship with and I think I have a pretty good chance of picking up a Polar should I ask for one. I wanted to buy the Polar in the US cause sales tax is significantly less than what it is at this other AD.

What's really appalling to me is that Authorized Dealers continue to play these games... Not only do people have to wait for a watch, they must stay put while that call comes in.

Imagine being away on your dream family vacation while waiting for your dream watch only to be told you have to come back otherwise the chances are gone? Interesting way to sell products!

This isn't a rant at all... just a friendly PSA for anyone waiting for a watch from WOS that you should stay put indefinitely until your watch arrives, or else.

Have a good day everyone!