How much did you spend before being offered a SS GMT?

[NAUI1982]

I have a great relationship with several ADs and never measure the spend or the time it takes. Don’t play the game. I love watches, and I want to know that I’m buying from a business that cares, and an SA that I connect with. If I don’t click with sales team, I don’t waste my time at the store. I ALWAYS ask to also speak with the owner/manager as well, not just the SA. It is a relationship, but not one based on how much you spend! That’s bullshit 100%.

If there is the slightest hint that I have to buy stuff I don’t want, I ask for the manager or owner, tell them what I think about that, show them a picture of my (and my wife’s) collection and exit the store and letting them know I will never return as a customer.

Before I walk out, I flip open my photos app, the look on their faces when they see my collection and my commitment to never give them my business. Well, that’s priceless!

I’m fortunate to have only done that twice. And in one case, I did it to the owner of one the largest AD’s in Los Angeles. A little over a week later, I got an apology along with a watch. You don’t earn my business playing games, you earn my business by selling me product I want, and I give you my money only for product I want. There is no rush and nothing life threatening about buying a watch, instant gratification can be met with Grey Dealers and you can pay the premium for it if you wish. I’ve done that too. Nothing wrong with it.

Welp,, that’s my $.02