A very sad story of theft!!!!!!!!

[A.K.]

Update....Spoke with eBay's high value claims dept & then the highest level of supervisor (So they claim, could not go higher).

Long story short they followed protocol and will not reverse the refund....apparently they never look at a sellers feedback in a case.

With all that said I was however successful in demonstrating to the supervisor the scam at hand, she acknowledged to some extent that this should be looked into and it deserves review. The bad part is she claims she has nobody to send it directly to.

I was told to report the buyer and use the "Abused Buyer Protection" reason. The Supervisor informed me this will go to a dept that does not take incoming calls and will be followed up on. Unfortunately there is no guarantee of success!!!

I asked her to make sure she sends the case to her manager and to the Resolution Center Department inbox or whatever (I have worked in a call center for a huge Telecom company, I have a general understanding of how it works).

I got a service request number of the current case, nothing for the one I just opened yet (Time will tell how far I can get with it) and the eBay San Jose headquarters mailing address so I can send a registered letter to the Fraud/Resolution Center.

I will be calling up eBay twice a week until I have taken this scum bag down.

Updates to come, stay tuned.