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#61 | |
"TRF" Member
Join Date: Mar 2017
Location: los angeles
Posts: 287
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#62 | |
"TRF" Member
Join Date: Feb 2020
Location: Dubai
Watch: AP, Rolex and more
Posts: 74
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Quote:
This being said, the third version of the kit to fix the problem is now available (started rolling it in late April I believe) and it should provide a definitive fix for the "creeping second hand" problem of this particular caliber. |
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#63 | |
"TRF" Member
Join Date: Jul 2014
Location: Houston
Watch: AP 26240st,26420ce
Posts: 247
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Quote:
Not the OP, but my 2 cents: I don’t expect things to be perfect, especially when talking about mechanical movements. I do expect issues to be fixed - which AP always has done for me, very graciously and professionally. I have a ROC (26240) which I sent in for service twice for the creeping minutes hand. Since coming back the second time, I haven’t had any further issues (yet), and I’ve subsequently purchased a ROO (26420) with the same caliber 4401. Aside from the minute counter issue, the 4401 movement feels like a great movement to me. My ROC is +3s/day, and my ROO is +1.5s/day consistently. It looks great to me through the open caseback, and I’m happy with the 70hr power reserve. The fly back mechanism is also super convenient and the pushers feel great to press. Plus it’s in-house, which is something I care about. All of the above is my personal opinion - just doesn’t feel accurate to me to say that AP’s use “poor quality” movements. Sent from my iPhone using Tapatalk |
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#64 |
"TRF" Member
Join Date: Sep 2022
Location: Los Angeles
Posts: 110
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By the way maybe I shouldn't mention this yet, but I dropped my Offshore for a service to take care of the creeping minutes hand for the 2nd time. I dropped it off at an AP House instead of my home boutique, because I needed it shipped to where I'm working out of state and I figured the House could be more flexible with shipping.
Anyway I got a call a day or two later - the service center had reached out to them offering to upgrade me to a customized rotor with my initials, free of cost. It was the first time they'd seen that offered to anyone. The watch is still at service, needless to say I'm floored, still waiting for it to come back. |
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#65 | |
"TRF" Member
Join Date: Dec 2023
Location: Asia
Posts: 188
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#66 | |
"TRF" Member
Join Date: Apr 2020
Location: Orange County
Posts: 1,778
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Quote:
__________________
AP 15500ST (Silver) // ♛ Rolex 126334 (Blue Roman, Fluted, Jubilee) // Ω Moonswatch (Mission to Pluto) // G-Shock GA2100-1A1 |
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#67 | |
"TRF" Member
Join Date: Jun 2020
Location: Taiwan
Posts: 3,805
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__________________
AP 15500ST Grey // 26237ST Beast // 26331ST Panda // 15450ST Blue // 77350CE Bucci // 26240CE 50th // 15407ST // 26715.ST.ZZ || Rolex 116520 White // 116710 BLNR // 126200 Blue || Omega Seamaster NTTD // Speedy Tokyo LE "Rising Sun" // Speedy cal. 321 "Ed White" A timeless classic - Winding, ticking, faithful time - Golden crown of trust |
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#68 | |
"TRF" Member
Join Date: Feb 2023
Location: USA
Posts: 339
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#69 |
2024 Pledge Member
Join Date: Aug 2012
Real Name: Logan
Location: USA
Posts: 2,436
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And this is exactly why I snort coffee out of my nose when I see posts complaining about brands keeping old movements in their pieces. New and improved is not always better.
Sent from my iPhone using Tapatalk |
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#70 |
"TRF" Member
Join Date: Dec 2023
Location: Asia
Posts: 188
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Somehow I agree. In-house doesn't mean it's better. I was kindda sad when they discontinued the 2121 calibre. So far, never heard of 7121 having issues but still, 2121 is iconic to be a 5402 tribute.
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#71 | |
"TRF" Member
Join Date: Jan 2023
Location: USA
Posts: 788
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#72 |
"TRF" Member
Join Date: Sep 2022
Location: Los Angeles
Posts: 110
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#73 |
"TRF" Member
Join Date: Apr 2021
Location: UK
Posts: 9
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Same issue with my RO 50th anniversary. had it serviced to fix. came back and still not fixed. same issue. not good.
Recently got a 43mm ROO but noticed one thing and wasn't sure if this warrants getting it checked out. I noticed the minute subdial of the Chrono (i.e. the 9 o'clock sub-dial) keeps running even though the Chronograph itself (i.e. the seconds hand) is not engaged at all for any amount of time. If I do a flyback it resets to zero but I am confused as to why it would just keep running. Can someone tell me if this is expected? I couldn't really find anything online but I am doubtful it works as it should... just want to check before I head to the boutique. Thanks[/QUOTE] |
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#74 |
"TRF" Member
Join Date: Dec 2018
Location: Singapore
Posts: 69
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I had this issue. Take it in for full service, took them around 6 weeks to turn it around in Singapore.
Sent from my iPhone using Tapatalk |
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#75 |
"TRF" Member
Join Date: Jan 2013
Location: New York City
Posts: 91
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I had this issue with my ROO chrono. I bought in late 2022, and I noticed the 9 o’clock issue within a week of buying it. I had to send it back in for service. I was annoyed but they made things right at the time to make me satisfied.
Fast forward to a few weeks ago and I noticed the issue again. Combined with all the stuff I’m reading about this issue with the movement, I traded the watch away to get a PP. |
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#76 |
"TRF" Member
Join Date: Feb 2021
Location: The world
Posts: 128
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I commented before that it didn't happen to my ROC yet.
6 months into ownership, this chronograph bug has arrived :/ Weird that the 9 o'clock minute counter is moving very slowly (after an hour, 15min pass on the minute counter). |
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#77 |
"TRF" Member
Join Date: Sep 2022
Location: Los Angeles
Posts: 110
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Mine started like that then got significantly worse
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#78 |
"TRF" Member
Join Date: Feb 2020
Location: Dubai
Watch: AP, Rolex and more
Posts: 74
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Dropped mine off for the 3rd time in 18 months, at this stage it's just comical.
While I can live with having one of my AP being on the repair bench for another couple of weeks, what annoys me the most is the response (or lack thereof) of the staff at the boutique. They're essentially selling you a USD 30K+ watch that keeps on failing, yet I never got the slightest form of empathy, much less a beginning of an apology from the boutique. The attitude is literally "meeeeh, guess it is what it is....". Anyways, as the saying goes, let's hope that "third time's the charm". |
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#79 | |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Nov 2010
Location: North Carolina
Watch: Rolex/Others
Posts: 46,362
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#80 | |
"TRF" Member
Join Date: Sep 2021
Location: SFO
Posts: 1,183
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Quote:
Yikes that is very bad / borderline inexcusable. Tbh once I returned mine for the second service in 9months to fix the issue it was about the same. A little bit of an "shrug / aw shucks and ah well off your watch goes"... Would have expected a bit better but let's see what comes back. If it has the same issue AGAIN I am going to start being annoyed (can't imagine having to take it in 3 times for the same thing!!) |
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#81 | |
"TRF" Member
Join Date: Jul 2019
Location: Dubai
Posts: 741
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#82 |
"TRF" Member
Join Date: Jul 2019
Location: Dubai
Posts: 741
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my friend just got his back with engraved rotor as well .. while the other friend sent his last week.
finger crossed. |
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#83 | |
"TRF" Member
Join Date: Feb 2020
Location: Dubai
Watch: AP, Rolex and more
Posts: 74
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Quote:
Mine has the 50th anniversary rotor, the last thing I need is free engraving ![]() ![]() ![]() Sent from my iPhone using Tapatalk |
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#84 |
"TRF" Member
Join Date: Jul 2022
Location: Milky Way
Posts: 179
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Between this and the previous movement, I have to wonder why AP can’t seem to get chronographs to be more reliable.
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#85 |
2024 Pledge Member
Join Date: Jul 2015
Real Name: Anonymous
Location: location location
Watch: Rolex, Patek
Posts: 2,350
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![]() ![]() ![]() ![]() ![]() ![]() Good luck to you guys sending in your watches. I’ve toured the Clearwater service center. So again I’ll say - good luck ! Sent from my iPhone using Tapatalk |
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#86 |
"TRF" Member
Join Date: Sep 2022
Location: Los Angeles
Posts: 110
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#87 |
2024 Pledge Member
Join Date: Jul 2015
Real Name: Anonymous
Location: location location
Watch: Rolex, Patek
Posts: 2,350
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Well I think AP is actually moving the service center to a new facility. So …. Hopefully it’s improved. As for me , I got tired of sending in personal watches for repair, so I’ve moved on from AP. Sent from my iPhone using Tapatalk |
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#88 |
"TRF" Member
Join Date: Sep 2022
Location: Los Angeles
Posts: 110
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Improved from what. How does it compare to the other luxury watch service centers you've visited?
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#89 | |
"TRF" Member
Join Date: Sep 2021
Location: SFO
Posts: 1,183
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Quote:
Got my ROO back with a complete replacement of the minute hands as well as a service to the entire movement... Let's see how it goes this time around |
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