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ROLEXROLEXROLEXROLEXROLEXROLEX
ROLEXROLEXROLEXROLEXROLEXROLEX
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#1 |
"TRF" Member
Join Date: Sep 2018
Location: London
Posts: 6
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2018 Deepsea Broken Bezel?
Hi, can anyone advise me? I have a 2018 Deepsea, I think the bezel is broken as it will rotate both clockwise and counter clockwise, also it does not have a highly audible click when being rotated. Has anyone else experienced this? I'm sure this should not happen to a watch that's only three years old. I don't think I have ever knocked or forced the bezel in anyway. Is this a warrantee issue?
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#2 |
"TRF" Member
Join Date: Mar 2012
Location: Brisbane
Watch: DSSD
Posts: 7,964
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It's not operating correctly.
Ask Rolex if it's a warranty issue. They will assess the watch on its merits and make a determination accordingly. If there is an unacceptable cost incurred by yourself then you will have the option of declining the repair and deferring the repair to a more suitable time for you. Perhaps at the first service or when a more serious repair is required? Which ever comes first ![]() |
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#3 |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Jan 2019
Location: Valencia, CA
Watch: GMT Master 1675/3
Posts: 2,117
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There is a small bent metal wire that regulates the movement of the bezel and makes the audible click every time it is rotated. Sounds like yours is toast. Certainly worth a try to have it fixed under warranty. Good luck!
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#4 |
2024 Pledge Member
Join Date: Oct 2009
Real Name: Gary
Location: USA
Watch: Daytona
Posts: 11,388
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Rsc
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#5 |
2024 Pledge Member
Join Date: Aug 2014
Real Name: Francisco
Location: San Juan, PR
Watch: Is Ticking !
Posts: 24,964
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It should be an inexpensive fix at RSC would think
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Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 Zenith 02.480.405 2FA security enabled |
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#6 | |
"TRF" Member
Join Date: Sep 2008
Location: Dallas tx
Watch: 16610,1675,16030
Posts: 1,136
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Quote:
Not on this one. |
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#7 |
"TRF" Member
Join Date: May 2021
Real Name: Kini
Location: Hong Kong
Watch: Rolex Daytona
Posts: 145
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Rolex has a 5 year warranty and as yours is still in warranty, imo it’s best to take it to them to check and get fixed.
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#8 | |
"TRF" Member
Join Date: Jan 2009
Location: Dallas
Watch: 12800ft = 3900m
Posts: 11,172
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Quote:
Op's delrin ring probably just broke, watch is under warranty and it'll take RSC about 30 minutes to access and fix assuming they have the delrin ring in stock, which they should. |
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#9 | |
"TRF" Life Patron
Join Date: Jun 2005
Real Name: Peter
Location: Llanfairpwllgwyng
Watch: ing you.
Posts: 52,766
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Quote:
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ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder ![]() |
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#10 |
"TRF" Member
Join Date: Jan 2010
Location: Scotland
Watch: Sea-Dweller
Posts: 353
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Mine did that, the local AD fixed it in house. Rolex will send any parts required. I also did that with my 95 sea dweller. It required a new bezel which Rolex sent
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1995 Rolex Sea-Dweller 2010 Rolex DSSD 2014 Rolex SD4000 Sea-Dweller 2020 Rolex SD43 Sea-Dweller 2022 Rolex Datejust 41 - Blue Dial, Fluted, Oyster |
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#11 |
2024 Pledge Member
Join Date: Oct 2009
Location: Socal
Posts: 4,902
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Simple fix. AD or RSC would fix it quick.
My question is how that happened? knock? sand? kids try too hard to turn the bezel backward?
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135 ├┼┼╕ 246 R |
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#12 |
"TRF" Member
Join Date: Sep 2018
Location: London
Posts: 6
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Hi stockae92, I don't know how it happen, I can not recall a time I knocked
it or turned the bezel to hard backwards. :( |
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#13 |
"TRF" Member
Join Date: Jan 2019
Location: UK
Watch: 6263, 1019, DSSD.
Posts: 154
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The click is a small cylinder and the top is shaped a bit like a single saw tooth, it just wears out with use, same thing happened to me after about 9 years, RSC at Kings Hill replaced it free of charge in about 10 mins, but I might have been lucky.
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