ADs say they can no longer place an order?

[Ensign]

I get the impression that Rolex is now being sold only to “private” clients. That being, you have to have a personal sales associate who will notify you if a watch is available. The only models available to “foot traffic” are bust down 36mm Daydates or Cellinis.

Soon, there may come a point where ADs have display models and customers may express some interest and the SA will get back to you if anything becomes available.

[ShougekiMaru]

I’ve heard the same: no more orders, even if it’s DD…


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[dan993]

My AD has just ordered a WG DayDate with silver baguette dial and was quoted 20 weeks by their Rolex rep. so it is still possible. I’ve also requested a WG Yachtmaster on Oysterflex and I’m awaiting a answer.

[peterpl]

4 of the local ADs have advised the same. No more orders on anything other than ladies DJ or Cellini.

Even 36mm DJs come with a wait list now.

[fskywalker]

Crazy times!


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[wcs2229]

Originally Posted by SLWoodster

I was told to purchase a $90k Patek to receive a pepsi in 2 weeks

LOL

[dannyp]

Originally Posted by dan993

My AD has just ordered a WG DayDate with silver baguette dial and was quoted 20 weeks by their Rolex rep. so it is still possible. I’ve also requested a WG Yachtmaster on Oysterflex and I’m awaiting a answer.

Sounds like the difference between reaching out to the rep and using the order portal. The latter likely what’s presently closed, while the former “all depends” (your relationship with dealer; theirs with Rolex).

[johnwigan]

Originally Posted by SLWoodster

I was told to purchase a $90k Patek to receive a pepsi in 2 weeks

US seems to be the worse place to purchase a Rolex. I have not experienced anything so blatant and rotten in the UK. Maybe, why Geneva Rolex taking more control. Maybe, orders will reopen when they do and things will improve. Having said that if you're spending £90k you probably won't need to wait much for anything anywhere. It is just the customer experience of buying a Rolex which for some people is diabolical. No company can be happy with that, especially one that sells luxury items.

[dannyp]

Originally Posted by johnwigan

US seems to be the worse place to purchase a Rolex. I have not experienced anything so blatant and rotten in the UK. Maybe, why Geneva Rolex taking more control. Maybe, orders will reopen when they do and things will improve. Having said that if you're spending £90k you probably won't need to wait much for anything anywhere. It is just the customer experience of buying a Rolex which for some people is diabolical. No company can be happy with that, especially one that sells luxury items.

No, UK seems to be the place where an envelope under the table does the trick. Far more subtle and civilized, but just as dirty.

[djdm]

Another Seattleite here. What you were told is indeed correct.

[floris]

They told me the same thing in Austin. I just ended up buying a 16610 instead.

[johnwigan]

Originally Posted by dannyp

No, UK seems to be the place where an envelope under the table does the trick. Far more subtle and civilized, but just as dirty.

Not for me in the UK. Have to wait a bit for what I want but nothing untoward. However, different people seem to have vastly different experiences. If anyone asked me for an envelope under the table, they would regret it. They can wallow in their own moral sewer but I would not take kindly to an invitation to join them.

[MRJOHAL]

Seattle AD's are a waste of your time and money. Ben Bridge literally caters to high end clients in times like these and will offer discounts when bubbles burst to anybody walking by interested or not. Alvin G in Bellevue is the last and only AD left that is a relationship worth keeping if you buy jewelry and/or other watch brands to move along on their lists.

[Nikrnic]

I was told no orders back in early June. I have a very good history so I don't believe I was being blown off. He also said he will pull through with what I requested.. I haven't heard back and I'm at the point where I couldn't care less so I'm not going to call back or worry about it.

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[2loaded]

Ordering is paused so manufacturing can deliver.

[pkincy]

Originally Posted by samson66

Sheesh, really? Can't even order a WG DD40 anymore. That's nuts. Ordered my DJ41 a couple months ago. Wonder they stopped doing that too now?

I ordered mine in January and it arrived in May and I was told by the AD that it no longer was an available model for them to order/request.

[samson66]

Originally Posted by pkincy

I ordered mine in January and it arrived in May and I was told by the AD that it no longer was an available model for them to order/request.

Was it a TT or SS that your ordered?

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[jaySL350]

Originally Posted by dan993

My AD has just ordered a WG DayDate with silver baguette dial and was quoted 20 weeks by their Rolex rep. so it is still possible. I’ve also requested a WG Yachtmaster on Oysterflex and I’m awaiting a answer.

Around six weeks ago,,,,
request for a chnr and told within this year ,,,,
I’m keeping my fingers crossed ,,
Was told back then that you can order DJs but would need prior history for an OP,,
I didn’t ask ,if that were the “ hot” models or the entire range,,

[dannyp]

Originally Posted by jaySL350

Around six weeks ago,,,,
request for a chnr and told within this year ,,,,
I’m keeping my fingers crossed ,,
Was told back then that you can order DJs but would need prior history for an OP,,
I didn’t ask ,if that were the “ hot” models or the entire range,,

Any OP, or just 36mm+?

[jaySL350]

Originally Posted by dannyp

Any OP, or just 36mm+?

I got the feeling it was 36mm and 41mm hot models maybe even the 31mm but can’t imagine it applying to a black or blue ( not turquoise) dial but I could be wrong ,,,,,

[vh2k]

Originally Posted by Ensign

The only models available to “foot traffic” are bust down 36mm Daydates or Cellinis.

Maybe it’s just me… but I really despise that term. Those words will never come out of my mouth.

[1665fan]

Originally Posted by Master_Grogu

Rolex are reserved for those who can afford to buy other brands.

And lots of diamonds that are worthless

[ArtNouveau]

Originally Posted by quantumdna

That may be correct but I don’t know if that is related to what I am about to say…

Rolex USA is going through some restructuring and by restructuring I mean Rolex USA is now moving directly under Rolex Geneva. Earlier RUSA had some degree of autonomy. So until the restructuring is complete we may experience some #firstworldproblems.

For folks, who may wonder how I know this… I know someone who works at RSC, Dallas.

Interesting. RolexUSA is/was AFAIK the only independent distributor in the world and was originally set up that way due to federal anti-trust laws. Similar to automobile manufacturers that have US distributors/dealers, Toyota being the odd one that has independent regional distributors.
Not doubting your intel, but not sure what laws have changed that would now allow the direct link.

[DJMANOSV]

Same at Crete / Greece This summer visited 2 ADs both say they just get what they are sent, nothing to expect, but I think they can make some calls and bring the desired items for good clients


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[SonnyR]

I visited an AD yesterday and had great showing of few Tudor pieces since ROLEX shelves were empty. Then I ask consultant if I can be in line for a Submariner Date and she said YES. So she filled out a form for me order one. I have no purchase history at that store but did have a great chat about COVID traveling which interested her. She think I can get my Sub in one year. So that will be 364 days more to go!! ������ Good luck to me!

[grimps]

Originally Posted by dannyp

No, UK seems to be the place where an envelope under the table does the trick. Far more subtle and civilized, but just as dirty.

I find that hard to believe

[Xerxes77]

They take your order….. but when you received the watch are the questions…

[Benzsiam]

At Rolex boutique, my SA told me that each SA can take 3 order of DateJust only per week.

Probably Rolex has more DateJust in their stock.