Help Pepsi Bezel

[m3tek44]

This hurts. Let us know outcome (RSC/local watch maker) of turnaround/estimated cost.

[EagleBear]

I just read another thread a few days ago where a BLRO insert was broken and was sent to RSC and they replaced it for $308 but that was on a 126710 not sure if they charge extra when working with PM.

[AJMarcus]

Originally Posted by brandrea

Weird situation. I hope you get it sorted.

I’ve owned a BLRO since the 2018 release and I wear it regularly without much thought as to the bezel being any more fragile than other ceramics.

I have had the same experience as you. My 2018 BLRO was practically my daily beater until two years ago. No issues other than hairlines on the underside of the bracelet.

[Ravager135]

Originally Posted by Gearjockey

YouTube is rife with videos showing refinishers (polishers) who are unwilling to remove the BLRO bezel because it is so fragile and don’t want to risk cracking while extracting the bezel. It’s not a rumor at all.

WRT Rolex producing something so problematic well, this is exhibit B.
The jury is still out for exhibit A. Waiting to see how that is resolved.

It doesn't bother me so much if something proves to be defective in the long term. I get they may have "rushed" or had to compromise to some degree to get a ceramic BLRO bezel out there. What matters more to me is what they do to correct it if the issue does become more widespread.

If producing the BLRO bezel is just fraught with issues and not sustainable, then my expectation is that should these fail on a large scale that Rolex would replace them with a comparable alternative (BLNR, but then they'd have to change the GMT hand to match). If they do introduce a black/red "Coke" bezel that would make the most sense.

Again, this is assuming we reach a place where Rolex gives up trying to manufacture this ceramic or is unable to make a more robust version of it.

[royalflushness]

Makes me a bit nervous for my BLRO.

Is there any word from anybody who has had a cracked bezel of Rolex replacing this under warranty? I understand if you hit the watch its not their fault - but if its fragile then technically it should be warranted even outside of the 5 year.

[worldofoyster]

Originally Posted by EndlessEight

Well we know this obviously isn’t true. It didn’t crack itself.

this

[worldofoyster]

like the others said, rsc is your best bet

[espanol]

Originally Posted by royalflushness

Makes me a bit nervous for my BLRO.

Is there any word from anybody who has had a cracked bezel of Rolex replacing this under warranty? I understand if you hit the watch its not their fault - but if its fragile then technically it should be warranted even outside of the 5 year.

I can’t imagine a scenario where a broken bezel would be covered under warranty.

[JPizzzle]

I had an Omega with a ceramic bezel replaced under warranty. However, this was found a few days after pickup and I had a picture of the watch while at the dealer that I was able to reference to show the crack was there (I just didn't notice until I was at home a few days later). I would search through your photos and try to find any pics of when you first got the watch to see if the crack happened to be there from the factory (assuming this was an AD or a grey dealer who may be open to working w/you). If not, I would imagine this would be an out of pocket repair.

[acorn]

Funny thing, I was just watching “It wasn’t me” by Shaggy YouTube videos this weekend.

[cmc_tht]

Originally Posted by brandrea

Weird situation. I hope you get it sorted.

I’ve owned a BLRO since the 2018 release and I wear it regularly without much thought as to the bezel being any more fragile than other ceramics.

A 2018 BLRO comes with MK1 bezel. I wonder can RSC offer a MK1 bezel for replacement in case I broke my bezel

[Rocky Hockey]

Originally Posted by JasoninDenver

Take it to Williams (an authorized service center) on S. Broadway. They will probably be much faster than Dallas.

Agree. As an official extension of the Dallas Rolex Service Center, Williams does an excellent job. I, too, like them better than Dallas. Good luck!


Sent from my iPhone using Tapatalk

[worldofoyster]

Originally Posted by cmc_tht

A 2018 BLRO comes with MK1 bezel. I wonder can RSC offer a MK1 bezel for replacement in case I broke my bezel

most likely not the mk1 bezel, rolex will replace it with the closet bezel, which is the one in current production, mk3 or mk4

[AK797]

My guess is you banged it the last time you wore it but didn't realise, then when you woke up you saw it and seemed to appear from nowhere. They may be more fragile than non two primary colour inserts but they are not that precious or we would have had tons of spontaneous combustion reports over the years.

[MSL997]

Originally Posted by omar-rye

It can definitely crack without being hit, possibly due to fitment issues, manufacturing defects, weak spots, etc. Someone can correct me if I’m wrong, but ceramics can expand and contract, which could also be a factor.

This

[ArtNouveau]

Another vote for RSC. I think there’s a good chance they’ll warranty it, they can probably tell if it was from impact or defect. If you have to pay still the best source.

[WatchGuy1966]

Originally Posted by saxo3

Ok, but how did it crack?
What about thermal stress (large temperature difference in a short time)?

Thermocycling won't matter.

It could survive the trip from Pizza oven to the deep freeze and back

[WatchGuy1966]

Originally Posted by padi56

Yes ouch indeed and going to be expensive to replace not a fan of these ceramic inserts give me the aluminium ones far cheaper if ever needed to be replaced.

And the aluminum have so much more character and depth than cerachrom

[0nly5iv3Digits]

Yikes... now there's an expensive fix...

Unfortunately it'll be an "out-of-pocket" expense.

Good luck, op. These Cerachrom inserts are brittle as all hell..

[sawhornsoff]

I’d have RSC evaluate for possible warranty. Worst thing is they say you have to pay for a bezel.