![]() |
ROLEXROLEXROLEXROLEXROLEXROLEX
ROLEXROLEXROLEXROLEXROLEXROLEX
![]() |
#1 |
"TRF" Member
Join Date: Dec 2006
Real Name: Eddie
Location: Austin Tx
Watch: Sub-C
Posts: 510
|
Rolex service only through dealers
Was at Dallas a few days ago, to drop off my sub, datejust and daydate service since I'd be in Dallas for a few days. I was informed that no longer drop off at the service centers and had to go through a dealer. Dropped off all 3 watches to a local dealer with Rolex certified tech to get my watches serviced, since it would cost another few hundred $$$ to sent out to Dallas.
__________________
![]() |
![]() |
![]() |
![]() |
#2 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Dec 2010
Real Name: PaulG
Location: Georgia
Posts: 41,586
|
Simply from a channel perspective this could make sense for modern watches if owners have an AD relationship.
But not so wise for ADs who get jammed up with unknown incoming owners. There is nothing in it for them. The number of ADs is shrinking while Rolex plans to grow output. That means a potential chokepoint. I'd guess the person who said this may have had some wires mixed up. I believe he meant warranty work must soon go through the AD. Maybe to control secondary market sellers' ability to sell Rolexes with warranty intact? Sent from my iPhone using Tapatalk Pro
__________________
Does anyone really know what time it is? |
![]() |
![]() |
![]() |
#3 |
"TRF" Member
Join Date: Jan 2019
Real Name: LtCol R
Location: Mtns-NM-MT
Watch: 1680Red-551214060M
Posts: 261
|
Another valid reason to consider a reputable CW 21 for service involving vintage or discontinued Rolex references.
|
![]() |
![]() |
![]() |
#4 |
"TRF" Member
Join Date: Jun 2016
Location: Earth
Posts: 56
|
Ship it directly to the service center.
|
![]() |
![]() |
![]() |
#5 |
"TRF" Member
Join Date: Jul 2015
Real Name: John
Location: Dallas
Watch: SS Sub
Posts: 21
|
It appears that the RSC in Dallas has a closed door policy.
|
![]() |
![]() |
![]() |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
|
|
*Banners
Of The Month*
This space is provided to horological resources.