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Old Today, 01:55 AM   #1
Vdub1776
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Service only at AD?

Hey guys my Batman is due for servicing. Does using an authorized AD the ONLY way to go? What are your thoughts? Anyone used another shop besides an AD with great results? Any info would be greatly appreciated.
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Old Today, 02:31 AM   #2
MRBolton
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I would send it in to Rolex Service Center directly. Call them for instructions. (833) 765-3900
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Old Today, 02:40 AM   #3
CarlOver
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Some AD have Rolex trained watchmakers so that might be an option for you.
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Old Today, 02:56 AM   #4
MRBolton
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Quote:
Originally Posted by CarlOver View Post
Some AD have Rolex trained watchmakers so that might be an option for you.
If it's like my local AD for the OP, then I'd steer clear personally. I've had one watch serviced by my local AD. The SA (who was the assistant manager at the time) removed the watch's bracelet to get the serial number. I think a half trained child could've done a better job than her. She scratched the back of the lugs and bracelet all up. Then she was about to throw it all into a plastic bag together.
The work the watchmaker did was alright, but I think RSC could've done a bit better job polishing the watch.
The thing about the RSC is that they have it almost like an assembly line approach. The person who does polishing, for example, does that all day every day, whereas the AD probably has one guy/gal doing the entire watch. The assembly line approach allows more expertise.

Most importantly, if something goes wrong with the service, you don't have to worry about souring your relationship with the AD.
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Old Today, 03:02 AM   #5
123Blueface
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I always ship directly to Rolex via Registered Mail.
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Old Today, 03:10 AM   #6
joli160
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Anecdotal but my experience with a Rolex AD was very poor. Since than I use only official Rolex owned RSC’s.
There should be no difference but at least with a RSC you are sure procedures etc. are in place. Their only business is to service Rolex watches.

If your BLNR runs fine you may not need a service at all and save you the hassle for another few years
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Old Today, 03:40 AM   #7
padi56
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Quote:
Originally Posted by Vdub1776 View Post
Hey guys my Batman is due for servicing. Does using an authorized AD the ONLY way to go? What are your thoughts? Anyone used another shop besides an AD with great results? Any info would be greatly appreciated.
Never thought comics like the batman need service,but if you mean your Rolex 116710BLNR then use any authorised RSC.
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