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JJ Irani · 5 July 2005, 04:30 PM

Hi guys,

Here's an example of how the manufacturer should treat the customer.....all I did was send an image of my plastic warranty card to Omega and they mailed me the original COSC certificate for my watch - the serial no. tallies and the technical details are mind-blowing!

Bravo, OMEGA!!!

RogerF · 5 July 2005, 04:42 PM

Something I never understood is why Omega just doesnt package this with their watches. I mean they give them on demand so why not save the trouble and give it with every single watch, it would save time and money

JJ Irani · 5 July 2005, 04:49 PM

It really wouldn't save time and money, Roger. The reason being NOT every OMEGA buyer is interested in this certificate....only the chosen few!! LOL!!

It actually costs OMEGA money each time they order such a certificate specially for a customer, quoting the specific serial no. of that watch. COSC is an independent body that charges the manufacturers for each and every movement they send out to them....and then again for the certificate too.

JJ

padi56 · 5 July 2005, 05:03 PM

Bet you would not it get it for your Rolex.

JJ Irani · 5 July 2005, 05:05 PM

Not in a million years. Try writing a letter to Rolex in Geneva asking for any kind of details about your watch and their reply will be the "don't give a hoot" type. OMEGA does take more interest in their customers without a doubt!!

JJ

Uncle-AJ · 6 July 2005, 12:07 AM

I guess it's economics. The rule of supply and demand.

Rockrolex · 6 July 2005, 01:08 AM

Quote:

Originally Posted by JJ Irani

Not in a million years. Try writing a letter to Rolex in Geneva asking for any kind of details about your watch and their reply will be the "don't give a hoot" type. OMEGA does take more interest in their customers without a doubt!!

JJ

You are assuming Rolex would even bother with a reply. One shouldn't make such rash assumptions.

dman · 6 July 2005, 05:00 AM

I agree with Ed, Rolex would not waste their valuable letterhead with a response, that would cause another price increase for sure, LOL!!

5 July 2005, 04:30 PM	#1
JJ Irani Fondly Remembered Join Date: May 2005 Real Name: JJ Location: Auckland, NZ Watch: ALL SOLD!! Posts: 74,319	OMEGA sent me my COSC Certificate!! Hi guys, Here's an example of how the manufacturer should treat the customer.....all I did was send an image of my plastic warranty card to Omega and they mailed me the original COSC certificate for my watch - the serial no. tallies and the technical details are mind-blowing! Bravo, OMEGA!!!

5 July 2005, 05:03 PM	#4
padi56 "TRF" Life Patron Join Date: Jun 2005 Real Name: Peter Location: Llanfairpwllgwyng Watch: ing you. Posts: 52,990	Bet you would not it get it for your Rolex. Last edited by padi56; 6 July 2005 at 01:35 AM..

5 July 2005, 04:42 PM	#2
RogerF "TRF" Member Join Date: Jun 2005 Real Name: Duh! Location: Toronto Canada Watch: a gonna do? Posts: 2,573	Something I never understood is why Omega just doesnt package this with their watches. I mean they give them on demand so why not save the trouble and give it with every single watch, it would save time and money

5 July 2005, 04:49 PM	#3
JJ Irani Fondly Remembered Join Date: May 2005 Real Name: JJ Location: Auckland, NZ Watch: ALL SOLD!! Posts: 74,319	It really wouldn't save time and money, Roger. The reason being NOT every OMEGA buyer is interested in this certificate....only the chosen few!! LOL!! It actually costs OMEGA money each time they order such a certificate specially for a customer, quoting the specific serial no. of that watch. COSC is an independent body that charges the manufacturers for each and every movement they send out to them....and then again for the certificate too. JJ

5 July 2005, 05:05 PM	#5
JJ Irani Fondly Remembered Join Date: May 2005 Real Name: JJ Location: Auckland, NZ Watch: ALL SOLD!! Posts: 74,319	Not in a million years. Try writing a letter to Rolex in Geneva asking for any kind of details about your watch and their reply will be the "don't give a hoot" type. OMEGA does take more interest in their customers without a doubt!! JJ

6 July 2005, 12:07 AM	#6
Uncle-AJ "TRF" Member Join Date: Dec 2004 Real Name: Adrian Location: Bolton, UK. Watch: Daytona 116520 Posts: 6,844	I guess it's economics. The rule of supply and demand.

6 July 2005, 05:00 AM	#8
dman Lifetime TRF Patron Join Date: May 2005 Real Name: Daren Location: Austin Watch: the road Posts: 13,585	I agree with Ed, Rolex would not waste their valuable letterhead with a response, that would cause another price increase for sure, LOL!!

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