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#1 |
"TRF" Member
Join Date: Jun 2007
Location: USA
Posts: 472
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Does Rolex Pay Attention to TRF?
Just out of curiosity, do you think that Rolex employees (e.g., in sales and marketing, R&D, QC functions, etc.) read this forum and take some of our feedback on board?
I know that TRF is not affiliated with Rolex in any way, but I would think that Rolex would be interested in TRF members' purchasing habits, preferences, concerns, etc. For example, I'm a member of other online forums (e.g., hi-fi equipment) and know for a fact that manufacturers do avidly read those other forums. What do you think? ![]() ![]() ![]() |
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#2 |
"TRF" Member
Join Date: Apr 2007
Real Name: Bo
Location: Denmark
Watch: Rolex, of course!
Posts: 22,436
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Apparantly NOT, since the YM II has not been discontinued yet.
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With kind regards, Bo LocTite 221: The Taming Of The Screw... |
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#3 | |
Fondly Remembered
Join Date: May 2005
Real Name: JJ
Location: Auckland, NZ
Watch: ALL SOLD!!
Posts: 74,319
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Quote:
But if it were true, I should have received a FULL GOLD DAYTONA by now....for all the promotion I do!! ![]() ![]() ![]()
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Words fail me in expressing my utmost thanks to ALL of you for this wonderful support during my hour of need!! ![]() I firmly believe that my time on planet earth is NOT yet up!! I shall fight this to the very end.......and WIN!! |
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#4 | |
"TRF" Member
Join Date: Jun 2007
Location: USA
Posts: 472
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#5 | |
Fondly Remembered
Join Date: May 2005
Real Name: JJ
Location: Auckland, NZ
Watch: ALL SOLD!!
Posts: 74,319
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Quote:
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__________________
Words fail me in expressing my utmost thanks to ALL of you for this wonderful support during my hour of need!! ![]() I firmly believe that my time on planet earth is NOT yet up!! I shall fight this to the very end.......and WIN!! |
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#6 |
"TRF" Member
Join Date: Jun 2007
Location: USA
Posts: 472
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#7 | |
Fondly Remembered
Join Date: May 2005
Real Name: JJ
Location: Auckland, NZ
Watch: ALL SOLD!!
Posts: 74,319
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Quote:
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__________________
Words fail me in expressing my utmost thanks to ALL of you for this wonderful support during my hour of need!! ![]() I firmly believe that my time on planet earth is NOT yet up!! I shall fight this to the very end.......and WIN!! |
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#8 |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Apr 2006
Real Name: Jocke
Location: Sweden
Watch: A dozen of Rolex's
Posts: 22,531
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#9 |
Banned
Join Date: Dec 2006
Posts: 2,887
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#10 |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Apr 2006
Real Name: Jocke
Location: Sweden
Watch: A dozen of Rolex's
Posts: 22,531
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#11 |
Banned
Join Date: Dec 2006
Posts: 2,887
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#12 | |
Fondly Remembered
Join Date: May 2005
Real Name: JJ
Location: Auckland, NZ
Watch: ALL SOLD!!
Posts: 74,319
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Quote:
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__________________
Words fail me in expressing my utmost thanks to ALL of you for this wonderful support during my hour of need!! ![]() I firmly believe that my time on planet earth is NOT yet up!! I shall fight this to the very end.......and WIN!! |
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#13 | |
Banned
Join Date: Dec 2006
Posts: 2,887
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#14 |
"TRF" Member
Join Date: Jun 2007
Location: USA
Posts: 472
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#15 |
Member
Join Date: Jun 2007
Location: FL - US
Watch: T/T Sub - Blue
Posts: 72
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Bo, don't hold back ;)
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#16 |
Banned
Join Date: Dec 2006
Real Name: M.Thatcher MP
Location: Le Locle
Watch: Bear Grylls
Posts: 2,913
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Didn't they find out about Holbrook and invited him to the office?
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#17 |
Lifetime TRF Patron
Join Date: May 2005
Real Name: Daren
Location: Austin
Watch: the road
Posts: 13,585
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Not sure if they do or not, I would think that they would feel they don't need to. Totally MHO, but they have a machine that works, though they like all others are always trying to improve.
I know for a fact that Mr. Bonati and Mr. Bonay of Panerai read Paneristi on a daily basis and even reply once in awhile. They have given credit to the Paneristi for certain ideas and even created a special edition watch (195) for 200 members of that forum. In the last watchtime he even mentioned the forum in his interview. Pretty cool that some of the companies do this, Mr. Biver of Hublot is a regular contributor on TZ Hublot board. ![]()
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You either get it or you don't, if you have to ask, YOU DON'T!! ![]() I really hope that midget cop doesn't find me in Kokomo. ![]() |
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#18 |
"TRF" Member
Join Date: Jan 2007
Real Name: Richard
Location: LV, NV
Watch: LV Sub and others
Posts: 2,689
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Who knows? I know of one Rolex employee who is on the site on his own time. I think Rolex knows they have us "hooked" as such why would they spend effort, money, and time when their products speak for themselves.
Most people in their occupations don't enjoy outsiders trying to tell them how to do their jobs, I would think that an outsider trying to offer suggestions could be received as annoying. “I don’t tell you how to make the fries at McDonalds don’t tell me how to do my job.” That type of attitude, I do not believe Rolex cares what I feel or demand of their product. That’s just my view. ![]() |
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#19 |
Banned
Join Date: Sep 2006
Location: S F Bay Area
Posts: 621
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Just my opinion...I think those of us who participate, chat and lurk on these forums are far more important to ourselves than to Rolex.
I don't think Rolex in Geneva, or any of the other worldwide agencies for that matter, give one quick whiff about our opinions, missives, wants, wishes, desires, complaints, suggestions, forecasts or anything else, EXCEPT if we show up to an AD and plunk down the money to buy a new Rolex. To Rolex, we are a VERY tiny segment of their buying and servicing universe around the globe. We are nothing more to them than irritating little gnats buzzing around them. And insofar as the raw numbers are concerned, we probably are just a tiny blip on their sales screens. Our own self importance is magnified here because this is basically a one topic web site and we're talking to each other about a mutual passion. Show up at an AD ready to buy and you have standing with Rolex, SA. Send off a Rolex to an RSC for repair, but without the attitude of 'keep the hands and dial original, but re-lume the dots and don't polish the sides, but refinish the back...etc.', and you have the ear of Rolex. But, seek out the lowest priced Gray Dealer, bypassing the AD network...but from the pre owned sources, engage in wishful thinking about bi colored bezels on the new GMT's, criticize the YMII, bemoan the fact that 50 year old Rolex's can't be accomodated at an RSC or that you can't purchase multiple bracelets or dials from an RSC, and Rolex tunes out. Just my thoughts. |
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#20 |
"TRF" Member
Join Date: Jan 2007
Real Name: Pat
Location: PNW
Watch: your P's and Q's
Posts: 2,549
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I would think not... Why? With Rolex's staunch, proud, dictatorial sales policies, I don't think they give a hoot about customer feedback. Apparently their thinking is more, "If we build it, they will come" than, "We are here to meet your needs"... Sales will dictate whether the Clownmaster survives in it's current form. Had they done any actual market research, it probably never would have made it to production. I don't view Rolex as approachable at all. In the end, it may well be their undoing. As Al Pachino so prophetically said in The Devil's Advocate, "Vanity, it's my favorite sin"...
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Rolex GMT Master II 16710 (Blk/Blk) Rolex Explorer 114270 Sinn 356 Sa Flieger Limes Endurance 1Tausend Too many others... #2592 It may seem like I'm doing nothing but, at a cellular level, I'm actually quite busy... |
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#21 | |||
"TRF" Member
Join Date: Nov 2006
Real Name: John
Location: Australia
Watch: Me
Posts: 1,950
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Quote:
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#22 |
"TRF" Member
Join Date: Jun 2007
Location: San Francisco
Watch: Submariner
Posts: 2,480
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I belong to an athletic booster site. I know for a fact that members of the athletic department monitor that website to "see which way the wind is blowing" (apologies to Bob Dylan)...There is a lot of valuable information and feedback that comes from this site. Anyone in management and has some area of responsibility for the business would be foolish not to keep up on what the watch buying public (their brand in particular) are thinking. (i.e. time to say "Just kidding" on the new yachtmaster...)
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