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#31 |
"TRF" Member
Join Date: Jan 2013
Real Name: SMD
Location: LGA/EWR/ORD
Watch: AP/PP
Posts: 3,697
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#32 | |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Apr 2019
Real Name: Dustin
Location: A, TX
Posts: 1,649
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Quote:
Regardless, doesn’t matter, because it wasn’t there Tuesday, either. Which would have been the 2nd business day. You work at Bucherer or something? |
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#33 |
2024 Pledge Member
Join Date: Oct 2017
Location: nyc
Posts: 6,545
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#34 |
"TRF" Member
Join Date: May 2024
Location: US
Posts: 10
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#35 | |
"TRF" Member
Join Date: Aug 2022
Location: SF Bay Area
Watch: Submariner 14060M
Posts: 190
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Quote:
I've been in high end sales before:
Not once did we ever need to "to lay everything out very clearly" when dealing with high-end clientele when talking about "days". We worked under the assumption that our high-end clients would be experienced enough in the world of business that we wouldn't need to spell out the word "business" when talking about the ETA (in days) of something. And in almost 30 years of working in that world, I've never had a high-end client confuse "calendar days" with "business days". So yes, I repeat again: when someone mentions "next day" in a business transaction, it always implies "next business day". I thought we're having a logical, civil discussion so not sure why you would even ask that question unless that's your attempt at some snark. |
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#36 |
"TRF" Member
Join Date: May 2024
Location: US
Posts: 10
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I got back a response from the Senior Director of Bucherer and I accept their apology. If one still wants to speak for them, feel free.
``` Late last week I spoke with a couple of members of the management team at the Bucherer 1888 TimeMachine and reviewed the history of the tracking number with UPS. Without question, this process should not have taken 5 weeks to resolve and I am very sorry for the inconvenience this caused you, especially with your being outside of the country during this timeframe. I will be making some recommendations to the management team at the store regarding steps that can be taken in the future to avoid this type of situation. For your information, some of these recommendations include details around the shipping service level with UPS, the Tourneau|Bucherer internal process for filing a shipping loss report, setting up a cadence of email updates regarding the status of a pending investigation and validation of a UPS return to sender request. Upon reviewing these details with regards to your specific transaction, I would agree with you that the communication and follow-through were not at the level that was needed and you should not have had to wait more than a month for a refund of a purchase that you never received. Once again, I would like to apologize on behalf of our Company for this unpleasant experience. This should have been a seamless transaction and delivery for you, but we did not meet those expectations. ``` Let's call it a day. Life has to move on. I got my grail watch (116503-0011 dimond eye) on Bob's and their delivery requires me signing the package with my ID presented. |
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#37 |
"TRF" Member
Join Date: Aug 2022
Location: SF Bay Area
Watch: Submariner 14060M
Posts: 190
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Great update!
Interesting they mentioned "details around the shipping service level with UPS". I think the timing (ie. the watch being bought on a Saturday) and SLO/SLA on the UPS side are the roots of this problem. Bucherer sent the item to UPS on Monday so UPS should've delivered it on Tuesday at the latest. Yes, Bucherer dropped the ball on subsequent communications and follow ups but I believe those are secondary. If UPS met SLA then there wouldn't even be a need for Bucherer to do follow ups and this post wouldn't even exist :) |
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#38 |
2024 Pledge Member
Join Date: Mar 2007
Location: US
Posts: 3,810
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#39 |
"TRF" Member
Join Date: Oct 2019
Location: Tennessee, USA
Watch: 16800
Posts: 517
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We are all dumber for having read this post.
Sent from my iPhone using Tapatalk |
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#40 |
"TRF" Member
Join Date: Jan 2013
Real Name: SMD
Location: LGA/EWR/ORD
Watch: AP/PP
Posts: 3,697
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If I need to save the sales tax I can’t afford it. Same with cars - if I have to register in Montana I can’t afford the car.
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#41 |
"TRF" Member
Join Date: Jan 2013
Real Name: SMD
Location: LGA/EWR/ORD
Watch: AP/PP
Posts: 3,697
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#42 |
"TRF" Member
Join Date: May 2018
Location: New York
Posts: 65
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It is weird if you know anything about tax planning. You would be surprised at how many people who live in NJ and NY have PO boxes in NH, and then purchase watches, jewelry, furs, and 10-figue artwork from Sotheby's and have it shipped to NH where they pay a sales tax rate of 0%.
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#43 | |
"TRF" Member
Join Date: Jan 2013
Real Name: SMD
Location: LGA/EWR/ORD
Watch: AP/PP
Posts: 3,697
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Quote:
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#44 | |
"TRF" Member
Join Date: May 2018
Location: New York
Posts: 65
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Quote:
![]() And if you understand the gifting laws in your home state, along with timing/location of the vehicle transaction, there's absolutely no need for a Montana LLC (or a Delaware LLC ![]() Fraud? How about reality. Next time you see someone in a $50 million yacht floating around the Hamptons, or a $100 million private jet hangared at Stewart Airport---ask them if they paid NYS sales tax. And ask them if they registered the vessel in Montana ![]() |
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#45 | |
"TRF" Member
Join Date: Jan 2013
Real Name: SMD
Location: LGA/EWR/ORD
Watch: AP/PP
Posts: 3,697
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Quote:
You started this by saying it is weird to pay a use tax if you know anything about tax planning. Tell me, how can you legally avoid the use tax? Or is the argument that you aren't going to get caught, which is many things, but legal tax planning is not one of them. As for boats and planes, completely irrelevant to use taxes. |
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#46 | |
"TRF" Member
Join Date: May 2018
Location: New York
Posts: 65
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Quote:
And boats and planes are not irrelevant to the use tax. If you purchase either without payment of the NY sales tax, and you are a NY resident, and dock or hangar the vessel in NY, then you have use in the state (and probably a third-party paper trail of that use). Whether or not you have exposure to audit liability will ultimately depend on how the transaction was structured. |
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#47 |
"TRF" Member
Join Date: Oct 2019
Real Name: Neal
Location: Point Loma
Watch: ing the river flow
Posts: 2,840
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__________________
. Sub No Date (14060); Tudor Ranger; Explorer (124270); Day Date (18238) stolen by wife; CasiOak. |
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#48 |
2024 Pledge Member
Join Date: Mar 2007
Location: US
Posts: 3,810
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OP, did you get your money back?
Also don't go the CPO route, CPO = ripoff. good luck |
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#49 | |
2024 Pledge Member
Join Date: Aug 2012
Location: New York
Watch: SubC & Red;JLC RDM
Posts: 1,040
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Quote:
A side question is do you go through all this hassle to save $1,700? or do you just eat it and walk out of the store with the product. |
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#50 |
2024 Pledge Member
Join Date: Apr 2008
Real Name: jP
Location: Texas
Watch: GMT-MASTER
Posts: 17,185
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More evidence that UPS should never ever be used for shipping a watch. Good luck getting them to pay off on the insurance. There are horror stories all over the internet regarding claim issues with UPS. Also, almost all UPS centers are privately owned. They do not care to pay off on claims.
Use FedEx overnight to a FedEx facility or USPS registered insured. And never ever ship to an apartment... period.....
__________________
Member of NAWCC since 1990. INSTAGRAM USER NAME: SPRINGERJFP Visit my Instagram page to view some of the finest vintage GMTs anywhere - as well as other vintage classics. |
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