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#31 |
"TRF" Member
Join Date: Jun 2012
Location: Lakeville, MN
Watch: 126610LN Finally!
Posts: 390
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#32 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Nov 2007
Location: San Francisco, CA
Watch: Date & No Date
Posts: 10,865
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To me those marks are from swapping out or removing and remounting the bracelet/strap over and over and over again over the months or year and whoever is doing the swapping has no idea what they are doing and do not use the proper tool. Those marks are from the spring bars busting out every time the bracelet is removed. Even with 904L this will happen which is soft as well but obviously not as soft as g.
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#33 |
2024 Pledge Member
Join Date: Sep 2008
Location: USA
Posts: 9,051
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OF bracelet changes / adjustments are not trivial. I learned before my first (2019) Daytona 116519, which I had RSC Beverly Hills change out for me. Even before turning it over to them, I asked to speak to the watchmaker to insist that they take every precaution, including taping the lugs, correct tools, experienced watchmaker, etc. I also said I would be inspecting with a loupe when completed to make sure there was no damage. It came out great!
Fast forward to my 116518 Paul Newman, which the AD said they could change for me to get perfect fit. The AD director was doing it herself, and was experienced and used special gold (color, not material) Rolex tape, slow and careful. Same great result … flawless. Based on my experience, if I were buying any 11651X, I would first look at the lugs, inside and out. I think Rolex should have done two things from the start with OF bracelets: 1. Put full Glidelock clasps on all (not just 12 versions) 2. Make OF quick release so no tools are necessary. Until they do those two things, OF will continue to be a problem for lugs. As for what I would recommend for the OP, I would definitely take the watch back to the AD so they can see the damage … does two things - allows lessons to be learned and maybe gets you some form of resolution to your satisfaction. It is were me, I would ask them to fix as best they can … can’t see in detail how deep, etc. but I’d want it made right. You might also prove yourself reasonable to them so they might get you the “next” watch you desire faster. Sent from my iPhone using Tapatalk |
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#34 | |
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Join Date: Mar 2014
Real Name: Stephen
Location: Beach
Watch: 16660
Posts: 9,290
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Quote:
Sadly/Frustratingly, it has happened to many customers with only one strap change, when the AD resized the strap(s) that came from the factory.
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#35 |
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Join Date: Sep 2008
Location: USA
Posts: 9,051
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Oh yeah, forgot most important part. Next time take pics before and after any strap change or other service. Take a loupe with you and let them know you are expecting all care be taken as to not damage your watch because you have “heard horror stories” about this tricky procedure.
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#36 | |
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Location: USA
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Quote:
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#37 |
2024 Pledge Member
Join Date: May 2019
Location: NYC
Posts: 233
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I have a small mark on one of the lugs of my 126515 too, although replacement was done in RSC by an experienced watchmaker. But probably 10% of what you have here. Definitely poor job by your AD.
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#38 |
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Join Date: May 2019
Location: NYC
Posts: 233
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Although under closer look it does look pretty bad :)
Comparing the left side (undamaged) and the right side difference is clear. ![]() ![]() Sent from my iPhone using Tapatalk |
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#39 |
"TRF" Member
Join Date: Jul 2018
Location: Planet Earth
Watch: Me Now
Posts: 806
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Interesting to hear even an RSC watchmaker is prone to such mistakes. What did the RSC do to remediate the issue for you?
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#40 |
"TRF" Member
Join Date: Dec 2021
Location: US
Posts: 52
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Either tool marks or it was bumped into something with the OF strap taken off.
That's definitely not normal wear and tear, and you would have to try VERY hard to get spring bars to damage the lugs like that. |
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#41 | |
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Join Date: May 2019
Location: NYC
Posts: 233
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Quote:
Nothing. I didn’t notice that damage. TBH it is rather difficult to notice when you wear the watch. Also on my other OF Daytona that was sized at the AD, damage was worse, but on a slightly different side of the lug. So that strap change is quite tough indeed. Sent from my iPhone using Tapatalk |
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#42 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Apr 2008
Real Name: jP
Location: Texas
Watch: GMT-MASTER
Posts: 17,231
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Spring bar and spring bar tool damage indeed. Ouch!
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#43 |
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Join Date: Feb 2021
Location: US
Posts: 109
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Definitely damage from changing the strap, this happened to me , couldn’t live with it and even though I loved the watch I ended selling it
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#44 |
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Join Date: Jul 2018
Location: Planet Earth
Watch: Me Now
Posts: 806
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#45 | |
"TRF" Member
Join Date: Jul 2018
Location: Planet Earth
Watch: Me Now
Posts: 806
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Quote:
Seems 99% these OF strap changes result in marks to the case; not good!! I wonder how many damaged watches have gone unnoticed by their owners. |
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#46 |
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Join Date: Jul 2018
Location: Planet Earth
Watch: Me Now
Posts: 806
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Thanks for sharing the pics. The damages are visibly clear when compared side by side.
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#47 | |
"TRF" Member
Join Date: Jul 2018
Location: Planet Earth
Watch: Me Now
Posts: 806
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Quote:
I wish I'd known how prone to marking the WG watches are, prior to OF strap adjustments. |
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#48 | |
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Join Date: Jul 2018
Location: Planet Earth
Watch: Me Now
Posts: 806
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Quote:
I simply presumed a Rolex AD selling a $40,000 watch would be highly accurate and very skilled at adjusting such straps. It's been a painful lesson thus far... |
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#49 |
"TRF" Member
Join Date: Jun 2011
Location: Texas
Posts: 4,887
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My first WG Daytona on OF had similar marks from strap change at the AD. My last two were done at different ADs but fortunately, no marks. These OF are so hard to change that one minor slip and damage occurs.
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#50 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Aug 2012
Real Name: Lee
Location: 42.48.45N70.48.48
Watch: Too many to list!
Posts: 33,479
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Now I've got to go home and examine my SkyD with OF. They had to change size of the bracelet for my skinny wrist when I got it. I've never inspected the work that was done other than to wear the watch. I fully believe laser welding would take care of this issue.
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#51 | |
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Join Date: May 2019
Location: NYC
Posts: 233
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Quote:
Share your findings! Sent from my iPhone using Tapatalk |
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#52 |
"TRF" Member
Join Date: Jan 2017
Location: nyc
Posts: 16
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I had the same issue with my new 126515 but not to your extent. My AD didn’t take any responsibility for the damage. I was fortunate that damage was closer to the inside of the lug. AD did a very light polish and it was gone. Hope things work out for you.
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#53 | |
"TRF" Member
Join Date: Jan 2019
Location: USA
Watch: ing my wrist
Posts: 1,160
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Quote:
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#54 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Mar 2013
Location: usa
Posts: 19,373
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Damage from OF adjustment, or wear & tear?
While holding vertical he gets out the spring bar . As I think about it it probably blocks the Spring bar from touching the gold on its way out. He did this while holding a conversation with me and standing. It was amazing. Took 2 seconds Sent from my iPhone using Tapatalk |
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#55 |
"TRF" Member
Join Date: Jul 2018
Location: Planet Earth
Watch: Me Now
Posts: 806
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Quick update: Dealer has not admitted liability, however, has offered to rectify damages via a polish. An agreement is made for the case to be replaced, should the repair not be to expected standards.
Watch this space (no pun intended). |
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#56 | |
2024 Pledge Member
Join Date: May 2019
Location: NYC
Posts: 233
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Quote:
Is this damage visible during normal daily wear? I can’t really see mine. Not sure if I would want a case replacement or polish if damage is not visible outside of macro photos. Sent from my iPhone using Tapatalk |
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#57 |
"TRF" Member
Join Date: Jul 2018
Location: Planet Earth
Watch: Me Now
Posts: 806
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It’s not, no. I considered letting it go, however, the damage is quite extensive and not caused by me. Given the price of the piece and its young age, I want it rectified. I’m not keen on the case replacement for obvious reasons, too. However, it’s all pending the outcome of the polish.
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#58 |
"TRF" Member
Join Date: Aug 2020
Location: USA
Watch: Rolex
Posts: 45
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I’m just catching up after your post on my thread. I’m hoping a polish will be all that it needs!
We’ll be going in, likely next week, for the adjustment on my husband’s same watch. I will make a note to self to take before photos, and pray for the best. |
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#59 | |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Jul 2013
Real Name: Brian (TBone)
Location: canada
Watch: es make me smile
Posts: 76,382
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Quote:
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#60 |
"TRF" Member
Join Date: Jul 2018
Location: Planet Earth
Watch: Me Now
Posts: 806
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Yes - be sure to take very clear, close-up photos of each lug on each inside corner. Use a loupe to perform the close up inspection post OF adjustment. Good luck, hopefully you'll get an experience watch maker.
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