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Tools · 12 July 2024, 03:27 AM

Quote:

Originally Posted by hr911

. . .
Just to say that I have never used the chronograph pusher buttons and have never dropped it or knocked it.
I am quite OCD with my watches which makes this whole thing all the more surprising.

Will update again tomorrow!

It's not always about using the pusher, but rather, about over tightening the lock-nut against the case and causing stress on the slim pm pusher rod.

The lock-nut should just contact the case and not be tight at all... it just rests against the case to prevent the pusher from being pressed - it doesn't need any amount of tightening to accomplish this.

911cz · 12 July 2024, 04:55 AM

Incredible.. would never of thought that could happen for a screw down pusher. Good luck getting it fixed fast and back on your wrist.

Alfa2109 · 12 July 2024, 07:50 AM

Yup, you can’t tighten the nut too much. Happened to my Platona, too. But no biggie.

Sent from my iPhone using Tapatalk

hr911 · 13 July 2024, 01:19 AM

Rolex responded today to say that the pusher screw will be replaced free of charge under warranty.
It will be ready in 10 days.

A perfect resolution all round!

hr911 · 13 July 2024, 01:20 AM

Rolex responded today to say that the pusher screw will be replaced free of charge under warranty.
It will be ready in 10 days.

A perfect resolution all round!

12 July 2024, 07:50 AM	#33
Alfa2109 2024 Pledge Member Join Date: Jul 2020 Real Name: Eric Location: Midwest USA Watch: 16500LN White Dial Posts: 1,433	Yup, you can’t tighten the nut too much. Happened to my Platona, too. But no biggie. Sent from my iPhone using Tapatalk __________________ ___________________________________ Grateful to be able to own and enjoy fine timepieces 6329, 16528, 116506, 6175, 326934 (blue), 126719BLRO (meteorite), 1803 (coral stella), AP 26860ST (blue)

12 July 2024, 04:55 AM	#32
911cz 2024 Pledge Member Join Date: May 2018 Location: North America Watch: GMT Master II Posts: 182	Incredible.. would never of thought that could happen for a screw down pusher. Good luck getting it fixed fast and back on your wrist.

13 July 2024, 01:19 AM	#34
hr911 "TRF" Member Join Date: Oct 2011 Location: London Posts: 6	Rolex responded today to say that the pusher screw will be replaced free of charge under warranty. It will be ready in 10 days. A perfect resolution all round!

13 July 2024, 01:20 AM	#35
hr911 "TRF" Member Join Date: Oct 2011 Location: London Posts: 6	Rolex responded today to say that the pusher screw will be replaced free of charge under warranty. It will be ready in 10 days. A perfect resolution all round!

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