Should We Send to RSC Right Before 5 Yr Warranty Up for a Check Up?

[SvenNikolai]

Never change a running system.

I would only use the service if I actually needed it. Otherwise I would think that after 10 years or more a service is needed to replace worn parts.

[173rdabn]

Unless there's a specific issue no. Warranty only applies to a defect.

[WatchGuy1966]

Originally Posted by KatGirl

I was thinking of telling them it’s running a little slow, even if it’s running fine.

What is wrong with you?

Originally Posted by Andad

Reads like a scam to me.

.

Originally Posted by KatGirl

Not a scam, just a bit of insurance, that my watches will continue to run well. They all have the newer movement. So far, so good. I do have a Timegrapher, so I check them all regularly.

Kat


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Ok, then you intended to misinform them by "telling them it’s running a little slow, even if it’s running fine."

How is that not a scam?

Originally Posted by KatGirl

Wanting your multi thousand dollar watch checked out, while still under warranty is hardly a scam.

Kat


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Originally Posted by S’portEye

Stop doubling down. In your initial post, you literally said you would tell them it was running slow, even if it was not. That is called a lie.

Telling a lie to get a free checkup, she "figured if they opened it, they would just break it down, clean, oil and adjust it, if needed."

That's a service, for free, under false pretenses. Yes, a scam - not "insurance"

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Fellow TRF's - here is the real issue. People who successfully get something for nothing under false pretenses, simply drive up the price for you and me.

[sherlock40]

If the watch is running fine, I would not send it in for service. My DJ41 kept losing time and was running -6s/day. I did send it in right before the 5 year warranty expired a few months ago. I sent it to Dallas. I received it back with the case back all scratched up. I took pictures before I sent my watch in, and the caseback was perfect. The Rolex Service Center’s intake photo also shows the caseback perfect. If my watch wasn’t running slow, I would not have sent it in and this would not have happened. But I know this is an issue with the 3235 movement. They did fix the timing issue and it is running good now.

[CedCraig]

Originally Posted by KatGirl

Not a scam, just a bit of insurance, that my watches will continue to run well. They all have the newer movement. So far, so good. I do have a Timegrapher, so I check them all regularly.

Kat


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I wouldn’t. However, since you mentioned timegrapher, I plan to get one in year 4 of the warranty to check the amplitudes of my 3230. If out of spec, with regard to amplitude or accuracy, the watch goes in under warranty. If not, I’ll just keep enjoying it until it starts running poorly.

[KatGirl]

Originally Posted by sherlock40

If the watch is running fine, I would not send it in for service. My DJ41 kept losing time and was running -6s/day. I did send it in right before the 5 year warranty expired a few months ago. I sent it to Dallas. I received it back with the case back all scratched up. I took pictures before I sent my watch in, and the caseback was perfect. The Rolex Service Center’s intake photo also shows the caseback perfect. If my watch wasn’t running slow, I would not have sent it in and this would not have happened. But I know this is an issue with the 3235 movement. They did fix the timing issue and it is running good now.

I’d tell them they scratched it all up, and ask for a new caseback.

Kat


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[padi56]

Originally Posted by KatGirl

I’d tell them they scratched it all up, and ask for a new caseback.

Kat


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Now if everyone sent there watches in for a hopefully free check before warranty ran out, how the hell would Rolex cope with normal routine services.Nothing is free in todays world, if you wanted to check watch expect to pay for it,unless watch has a genuine fault.

[Dirt]

Originally Posted by WatchGuy1966

What is wrong with you?

.



Ok, then you intended to misinform them by "telling them it’s running a little slow, even if it’s running fine."

How is that not a scam?








Telling a lie to get a free checkup, she "figured if they opened it, they would just break it down, clean, oil and adjust it, if needed."

That's a service, for free, under false pretenses. Yes, a scam - not "insurance"

-----------------------

Fellow TRF's - here is the real issue. People who successfully get something for nothing under false pretenses, simply drive up the price for you and me.

Scam is really such a harsh term to use in this instance.
Maybe it's more of a confected rort

Just remember.
It's not a rort unless you're not in on it.

[Kap007]

It's been said in this post countless times but I will repeat because it does bother me. Who is going to lie about their watch? Oh, I guess OP. How does one lead their life in the real world if one acts like this on here? Not cool. Like not putting divots back on golf course.

[Kap007]

Total scam. That isn't too harsh.

[sherlock40]

Originally Posted by KatGirl

I’d tell them they scratched it all up, and ask for a new caseback.

Kat


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Oh, believe me, I did. They told me that they need to assess the watch and a polish might be all that is needed. I wasn’t going to get a new caseback, even though this would’ve been the right thing to do. And I just did not feel comfortable sending my watch back to them because I have heard worse stories about how a watch was returned damaged. I am still considering what to do. I might send it to timecareinc.

[77T]

Originally Posted by KatGirl

Am I way out of line here? Just wondering if it’s a crazy thought.

Kat

Yes, and yes.


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[majidessa]

Originally Posted by brandrea

Another no Kat.

In a members here have Rolex that haven’t been serviced in 15-20 years and beyond, and they run just fine (not that I’m advocating that but just saying).

In general you’ll run into two camps here on the forum, those that service their watch regularly within say 7-10 years, and those who don’t fix it if it ain’t broke.

Now whether to have them polish is another debate

I have TT Daytona that I bought new in 2003 and I never service it, the watch is worn in rotation and is still in good cosmitic condition keeping good time and power reserve seems good as well.

So I'm in the camp of it ain't broken don't fix it, as I never intend to service any of my watches unless a problem start appearing or if it is rare time piece.

[KatGirl]

What’s with all the judgement? The watches are under warranty and cost thousands of dollars each. The movement is very suspect. I hope if mine do start losing time, they do it sooner, rather than later. Wanting them checked out doesn’t make me a bad person. Those of you thinking that confuse me. If this were someone else’s thread, criticizing the OP would never enter my mind. It’s a forum This is a hypothetical thought exercise. I hoped it might be an interesting topic. Also, If your car had an engine with a known issue, and you asked your dealer to check it out, while still under warranty, even though yours hadn’t shown signs of the issue, is that a scam, too.? How is this any different?

Kat

[Emich]

SCAM: Artificially created scarcity, prices and shortages. Not acknowledging a problem exists with your movement

COMMON SENSE: Future-proofing your watch against possible issues, especially since the cost was likely baked-in to the price you paid in the first place (ESPECIALLY if you have a 32xx movement)

[worldofoyster]

Originally Posted by KatGirl

Hi, Brian. After thinking more about it. I will abandon this idea. If, after 5 years, they are all running at +/- 2 seconds per day. I’ll consider that a win, and continue to enjoy them. Besides, something could go wrong during shipping,or service.

Kat


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it will easily go pass the 5 years mark, 10 years is reasonable

[KatGirl]

Originally Posted by worldofoyster

it will easily go pass the 5 years mark, 10 years is reasonable

I hope so. All of mine are less than a year old.

Kat

[Scottyboy]

Originally Posted by KatGirl

What’s with all the judgement? The watches are under warranty and cost thousands of dollars each. The movement is very suspect. I hope if mine do start losing time, they do it sooner, rather than later. Wanting them checked out doesn’t make me a bad person. Those of you thinking that confuse me. If this were someone else’s thread, criticizing the OP would never enter my mind. It’s a forum This is a hypothetical thought exercise. I hoped it might be an interesting topic. Also, If your car had an engine with a known issue, and you asked your dealer to check it out, while still under warranty, even though yours hadn’t shown signs of the issue, is that a scam, too.? How is this any different?

Kat

I think the issue for most people here is you admitting you were prepared to lie to basically get a free service.

You are correct, most people would get their car checked if there was an issue with it, but you know there is currently no issue with your watch and you said you was prepared to lie about it to get it serviced. I understand your logic, Rolex will fix your watch if an issue arises. If it arises and you are out width of the warranty period, that's unfortunate but it’s on you.

Also, if you were that concerned about the 32** movements (BTW I've had 2 out of 3 go slow so I hear you) maybe you should’ve looked at some of the wonderful 31** offerings

[KatGirl]

Originally Posted by Scottyboy

Also, if you were that concerned about the 32** movements (BTW I've had 2 out of 3 go slow so I hear you) maybe you should’ve looked at some of the wonderful 31** offerings

I don’t like to buy used watches, except for my vintage Seiko diver collector pieces. I want all the history to be mine with my Rolexes, then pass them to my kids. I hear you, though. I wish Rolex would admit failure, and revert back to the 31xx movements. However, that will never happen.

Kat


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[Akacoke]

Damn. Katgirl is getting flamed here. We should all just chill. It's no big deal

[EEpro]

It's not a big deal. You could say hey my warranty is running out this year and I wanted to get it checked out for the low amplitude issue.

[S’portEye]

Originally Posted by KatGirl

What’s with all the judgement? The watches are under warranty and cost thousands of dollars each. The movement is very suspect. I hope if mine do start losing time, they do it sooner, rather than later. Wanting them checked out doesn’t make me a bad person. Those of you thinking that confuse me. If this were someone else’s thread, criticizing the OP would never enter my mind. It’s a forum This is a hypothetical thought exercise. I hoped it might be an interesting topic. Also, If your car had an engine with a known issue, and you asked your dealer to check it out, while still under warranty, even though yours hadn’t shown signs of the issue, is that a scam, too.? How is this any different?

Kat

It’s not hard to understand. Lying is wrong. I can’t make it any simpler for you than that.

[espanol]

Ibtl

[padi56]

Originally Posted by KatGirl

What’s with all the judgement? The watches are under warranty and cost thousands of dollars each. The movement is very suspect. I hope if mine do start losing time, they do it sooner, rather than later. Wanting them checked out doesn’t make me a bad person. Those of you thinking that confuse me. If this were someone else’s thread, criticizing the OP would never enter my mind. It’s a forum This is a hypothetical thought exercise. I hoped it might be an interesting topic. Also, If your car had an engine with a known issue, and you asked your dealer to check it out, while still under warranty, even though yours hadn’t shown signs of the issue, is that a scam, too.? How is this any different?

Kat

You state the movement is suspect yet expect there are quite a few million of 32 series in this world today and Rolex can still sell every one they produce.The main problems are the ones with timegrapher machines and wanting to blag these movements at every opportunity on watch forums.Its not like the movements are going to explode yes some might start to lose a few seconds out of 86400 in a day,while many might not.

[Kingranch]

Just sent in my wife’s circa 2001, running 20 mins slow and my circa 2008 could not adjust date/time in today.

I got a lot of good use out of ours and had no reason to send it in until recently. With that being said, both came back as needed “Complete Overhaul”.

If it ain’t broke, don’t fix it.

[Dirt]

Originally Posted by KatGirl

I don’t like to buy used watches, except for my vintage Seiko diver collector pieces. I want all the history to be mine with my Rolexes, then pass them to my kids. I hear you, though. I wish Rolex would admit failure, and revert back to the 31xx movements. However, that will never happen.

Kat


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"I wish"
God, I wished I had a dollar for everything I heard I kid blurt that one out.

As my Mamma used to say.
"Wish in one hand then s**t in the other and see which one gets filled first".

I know what you're probably thinking.
But I'll freely admit that it has become apparent to me that I wasn't brought up. I was dragged up.
But I know that there were others who got dragged up a lot harder

[Dirt]

Originally Posted by S’portEye

It’s not hard to understand. Lying is wrong. I can’t make it any simpler for you than that.

Lying is so harsh to describe the situation.
It's only a little lie and if it's a little white one, then no real harm done if she is prepared to be called out on it by Rolex, then surely all is fair in love and war

[KatGirl]

Originally Posted by Dirt

"I wish"
God, I wished I had a dollar for everything I heard I kid blurt that one out.

As my Mamma used to say.
"Wish in one hand then s**t in the other and see which one gets filled first".

I know what you're probably thinking.
But I'll freely admit that it has become apparent to me that I wasn't brought up. I was dragged up.
But I know that there were others who got dragged up a lot harder

I did acknowledge that my wish was futile, so not sure what you are saying, exactly, but thanks for commenting,…..I guess…..

Kat


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[Dirt]

Originally Posted by Scottyboy

I think the issue for most people here is you admitting you were prepared to lie to basically get a free service.

You are correct, most people would get their car checked if there was an issue with it, but you know there is currently no issue with your watch and you said you was prepared to lie about it to get it serviced. I understand your logic, Rolex will fix your watch if an issue arises. If it arises and you are out width of the warranty period, that's unfortunate but it’s on you.

Also, if you were that concerned about the 32** movements (BTW I've had 2 out of 3 go slow so I hear you) maybe you should’ve looked at some of the wonderful 31** offerings

Perhaps it's time our Katgirl took full responsibility for her choices.
After all, I'm sure she fell helplessly in love with her watch at the point of sale

[Dirt]

Originally Posted by KatGirl

I did acknowledge that my wish was futile, so not sure what you are saying, exactly, but thanks for commenting,…..I guess…..

Kat


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Kat,

In some respects you have been digging a deeper hole here.
It reminds me of another saying now