Pissed! Collectors Watches 1946 Experience

[joli160]

Time to start enjoying it

[painexpert]

I wouldn't send it to Rolex.I would send the watch back for a full refund and let them worry about it.

[msnow]

Originally Posted by painexpert

I wouldn't send it to Rolex.I would send the watch back for a full refund and let them worry about it.

They won’t take it back.


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[Philadelphialawyer1]

Every state has consumer protection statutes with provisions for attorney's fees, costs and treble damages. Nothing gets the sweat running down the crack of someone's ass in this situation like a demand letter from an attorney with a (10) business day turnaround.

[APPRF]

Originally Posted by southtexas

I’ve seen sticker kits being sold online, so I don’t think “still has stickers” has much meaning anymore.

I feel it's a special way of stickering from Rolex, not the same as the commercial ones or the fake watches especially on the steel Daytona. Look at the stickers on the lugs on an original stickered steel Daytona. Even copy one never comes this way as a three part sticker.

[APPRF]

I wonder about the card though, do the fake watches cards transfer to Rolex site the same as the original ones? Anyone here knows for a fact.

[EEpro]

Originally Posted by APPRF

I feel it's a special way of stickering from Rolex, not the same as the commercial ones or the fake watches especially on the steel Daytona. Look at the stickers on the lugs on an original stickered steel Daytona. Even copy one never comes this way as a three part sticker.

Mine had case stickers from factory. I've bought dozens of Rolex and my SA always lets me peel myself included my last 2 Daytonas from the AD.

Originally Posted by APPRF

I wonder about the card though, do the fake watches cards transfer to Rolex site the same as the original ones? Anyone here knows for a fact.

To be clear my watch is not a fake watch. The bracelet had some touch ups and the movement had two sticks of dial ink on it from some fat fingered amateur watchmaker/authenticator (per Rolex).

Rolex is servicing it for free now.

The nearfield scan is just a web address for Rolex website. Anybody can program that so I'd assume so.

[ErichKeane]

On this topic, ebay actually saved this guy from Collectors: https://www.reddit.com/r/Watches/com..._just_save_me/

In the comments he says he got it from Collectors' ebay page, but just look at the difference in the photos! They tried to claim the ebay authenticators are using 'bad light' (read, just normal lights) and not their super diffused light from their photos.

[EEpro]

Originally Posted by ErichKeane

On this topic, ebay actually saved this guy from Collectors: https://www.reddit.com/r/Watches/com..._just_save_me/

In the comments he says he got it from Collectors' ebay page, but just look at the difference in the photos! They tried to claim the ebay authenticators are using 'bad light' (read, just normal lights) and not their super diffused light from their photos.

Yeah the authenticators at Stoll are excellent and near me. They don't let sht slide.

They likely would have caught the bracelet brushing on mine but I would have also paid $2300 more for the watch through eBay which would be a wash with what RSC is charging for new bracelet and dial.

[ErichKeane]

Originally Posted by EEpro

Yeah the authenticators at Stoll are excellent and near me. They don't let sht slide.

They likely would have caught the bracelet brushing on mine but I would have also paid $2300 more for the watch through eBay which would be a wash with what RSC is charging for new bracelet and dial.

Yeah, I had a great experience buying my Speedmaster Pro this summer (my first >$500 watch) through ebay that got sent to them. Despite the flak they catch on my forums, it was VERY reassuring to buy through them with my lack of knowledge. I've since learned enough to be comfortable searching elsewhere, but their value-add is huge.

[EEpro]

Watch is done and in FedEx now.

[illiguy]

Originally Posted by EEpro

Watch is done and in FedEx now.

Please report back how you feel getting back from RSC! I would still be livid!!!

[EEpro]

Originally Posted by illiguy

Please report back how you feel getting back from RSC! I would still be livid!!!

Dial is perfect now. Bracelet is brand new.... but RSC banged it up pretty bad and the hands aren't straight.

After several emails back and forth they are lying about initial condition saying I had all these tool gouges on the case back (it was a fully stickered Daytona case that louped clean when I got it), refusing to produce intake photos, and won't even send me a shipping label. They want me to pay shipping again to return it for evaluation with their management. I showed the pics to Bas and he confirmed it's unacceptable and needs to be sorted out.

I think it's highly likely Dallas made up the movement contamination story so they could charge me for the dial and void my warranty. Shame on me for telling them I wasn't the AD buyer. Never tell them that. They don't know.

So both Collectors and myself are on the losing end of this and the crown makes off with more money.

At this point I don't think Rolex is a reputable brand to deal with and will be offloading my 4 higher value pieces.

Collectors has offered me above market value to buy it back knowing its current condition and kindly said I told you so about Rolex quality control.

Feeling pretty awful in general right now.

I no longer think this thread should be considered a mark against Collectors but rather Rolex quality control.

[Dom9]

What a thoroughly dreadful experience! Sorry OP!

[S’portEye]

Very sorry to hear about your experience. Just terrible all around.

[Watchmanaz]

I hope it works out for you. I purchased a submariner on grey and it stopped working 3 days into ownership. My seller took it back had it serviced and sent back to me without a hassle or charge. So there are some great grey sellers just have to get the right o
I will pay a few more $$$ from a forum trusted seller over anything else!

[S’portEye]

As an aside, if you had to do it all over again, would you just have accepted the watch as you originally purchased it? Is perfect the enemy of good type of thing. Genuinely interested in your response.

[EEpro]

Originally Posted by S’portEye

As an aside, if you had to do it all over again, would you just have accepted the watch as you originally purchased it? Is perfect the enemy of good type of thing. Genuinely interested in your response.

1. I will use a checklist to go over the watch with loupe thoroughly and return immediately upon any finding.

2. I will never use a Rolex service center again. They have 100% been proven to be liars via photographic evidence.

[Apheaven]

On a side note, the Dallas Rolex Service Center is amateur hour btw…how can I say such a thing? After watching them literally destroy my platinum Daytona and Platinum date-date…I made the mistake of sending both at the same time. Pathetic…my AD ended up cleaning up the mess because he felt so bad with new watches.


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[ExplorerI]

What a mess.

[illiguy]

Just horrible.

[thephillywatches]

WOW sorry to hear for the OP. Please keep us informed of the outcome.

[ErichKeane]

OOof, its crap like this that makes me roll my eyes every time I hear someone suggest using the RSC. I've seen enough of these horror stories that I won't be using them for any of my watches that are out of warranty (and thanks to this, probably not even then!). I'm glad I have a good local watchsmith I can use instead. It might cost me a little more on a per-service basis, but knowing I have a good, honest, watchmaker working on it rather than the RSC is worth it.

That said, Collectors didn't come out of this smelling like roses either, both they and the RSC look bad, its just the RSC looks worse.

[msnow]

Originally Posted by ErichKeane

OOof, its crap like this that makes me roll my eyes every time I hear someone suggest using the RSC. I've seen enough of these horror stories that I won't be using them for any of my watches that are out of warranty (and thanks to this, probably not even then!). I'm glad I have a good local watchsmith I can use instead. It might cost me a little more on a per-service basis, but knowing I have a good, honest, watchmaker working on it rather than the RSC is worth it.

That said, Collectors didn't come out of this smelling like roses either, both they and the RSC look bad, its just the RSC looks worse.

My AD inspects and documents the condition of my Rolexes and I get a copy before he ships them to the RSC. In 25 years I’ve always had first class and satisfaction guaranteed workmanship.


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[Funkle]

Wow. I have read repeated complaints regarding Dallas RSC practicing imputable invoice padding. I guess (as stated above) that if patronizing them is a must, have an AD send. It's sad really, if you are simply a Rolex owner you are to be fleeced, and dismissed.

[walds11]

Originally Posted by EEpro

Dial is perfect now. Bracelet is brand new.... but RSC banged it up pretty bad and the hands aren't straight.

After several emails back and forth they are lying about initial condition saying I had all these tool gouges on the case back (it was a fully stickered Daytona case that louped clean when I got it), refusing to produce intake photos, and won't even send me a shipping label. They want me to pay shipping again to return it for evaluation with their management. I showed the pics to Bas and he confirmed it's unacceptable and needs to be sorted out.

I think it's highly likely Dallas made up the movement contamination story so they could charge me for the dial and void my warranty. Shame on me for telling them I wasn't the AD buyer. Never tell them that. They don't know.

So both Collectors and myself are on the losing end of this and the crown makes off with more money.

At this point I don't think Rolex is a reputable brand to deal with and will be offloading my 4 higher value pieces.

Collectors has offered me above market value to buy it back knowing its current condition and kindly said I told you so about Rolex quality control.

Feeling pretty awful in general right now.

I no longer think this thread should be considered a mark against Collectors but rather Rolex quality control.

Damn, that sucks. I’ve had great experiences with the Dallas RSC. I avoid the NY RSC based on many negative reviews.

Did you “offload” your four higher value pieces?

[EEpro]

Originally Posted by walds11

Damn, that sucks. I’ve had great experiences with the Dallas RSC. I avoid the NY RSC based on many negative reviews.

Did you “offload” your four higher value pieces?

Yes. All I have left in Rolex is my white 126500. Don't miss them. Not sure I even want the one. Enjoying my VCs and Ed White most days.

[walds11]

Originally Posted by EEpro

Yes. All I have left in Rolex is my white 126500. Don't miss them. Not sure I even want the one. Enjoying my VCs and Ed White most days.

Gotcha! I’ll never sell my 116610 SubC Date. It’s a G serial. I’ve had it since Nov. 2012. Serviced once so far at the Dallas RSC in May 2020.

[omar10213245]

Originally Posted by Apheaven

On a side note, the Dallas Rolex Service Center is amateur hour btw…how can I say such a thing? After watching them literally destroy my platinum Daytona and Platinum date-date…I made the mistake of sending both at the same time. Pathetic…my AD ended up cleaning up the mess because he felt so bad with new watches.


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This is surprising to read, as I've never had a single issue with Dallas RSC

[omar10213245]

Oh, and the slimebags at Collectors are absolute crooks, their reputation absolutely precedes them