Lee Perla AD

[superdog]

^^^

I did go back and read what I said. And clearly you quoted me incorrectly. It tends to invalidate your entire point.

In the same thread that you misquoted, I stated I just bought a PM model from them.

[superdog]

Originally Posted by Tampashooter

"I’m 100% certain I’m not even close to their biggest spender. Not even close. "

Sorry. More specific.

Exactly. But what you left out invalidates your entire point.

To me, I much prefer a long term consistent customer than someone that spends a ton of money one or two times.

Did you miss the part where I state I also provided tons of referrals and held get togethers a there?

Couple that with what I have spent and it creates a highly valued customer.

[harvey]

Guys I think this thread is done. It's moved from the OP off at a tangent...

[superdog]

Originally Posted by harvey

Guys I think this thread is done. It's moved from the OP off at a tangent...

Agree.

I’m done here. I’ve said my peace.

[Tampashooter]

This is the internet. Your opinion of an AD carries no more weight than his does or mine does. There are members on here that are absolutely despised by a couple AD's that I deal with, yet they come here and imply that they are so close that they are expecting to be invited to the salesmans wedding or their grandkids baptism.

This is a business. It's not a love affair. I'm honest with mine, they are honest with me. I got bumped off a blue Skydweller by a bigger fish 6 months ago. I already have a white one, among many other choices.

No problem. Zero problem. He's a bigger fish.

If the OP is taking the time to come here, state what he's bought, and thats what he was actually told? I don't blame him.

If you think he's a liar, just say, I think you're a liar. Fair enough. You love Perla. He doesn't.

Thats that.

[superdog]

Originally Posted by Tampashooter

This is the internet. Your opinion of an AD carries no more weight than his does or mine does. There are members on here that are absolutely despised by a couple AD's that I deal with, yet they come here and imply that they are so close that they are expecting to be invited to the salesmans wedding or their grandkids baptism.

This is a business. It's not a love affair. I'm honest with mine, they are honest with me. I got bumped off a blue Skydweller by a bigger fish 6 months ago. I already have a white one, among many other choices.

No problem. Zero problem. He's a bigger fish.

If the OP is taking the time to come here, state what he's bought, and thats what he was actually told? I don't blame him.

If you think he's a liar, just say, I think you're a liar. Fair enough. You love Perla. He doesn't.

Thats that.

Ok, this is where you are mistaken. My opinion does mean more.

Trying to add some levity.

I actually don’t think he’s a liar. I did at first, but as I read the thread, I don’t. I think he has an agenda and is just trying to hurt them. In a place they can’t respond. So I made sure that I did. Because I can.

Either way, you are 100% correct. I love them. He doesn’t. I do appreciate your comments and the discussion. Thank you.

And with this, I truly am done.

[05carbondrz]

This thread is useless it’s the Guy who gets what he wants defending the AD and the normal Guy gets the shaft like usual so he is pissed....About 90% of threads in the modern section.

[BillA]

I am still trying to figure out why it is so important for an AD to like them.
You are just a "sale" to them, and when you walk out the door, they say "next"

[EDL7]

Retail businesses..as well as staff..have good and bad days..walk in the door..and you wont know what you are getting..telephone in..same thing..
Some people get good treatment..others..not so much..
There is no logic to it..
Just what happens..in the moment..
Its just a watch..and its just a business..if it does not work out there..look around..
1 guy gets great service..and thinks everyone gets the same..
The other guy gets shit service..and takes it personally..
Maybe they only sell that hot watch to billionaires..not..millionaires..
Whatever the reason..there are other ADs extant..and other watch brands too..

[Tampashooter]

Originally Posted by EDL7

Retail businesses..as well as staff..have good and bad days..walk in the door..and you wont know what you are getting..telephone in..same thing..
Some people get good treatment..others..not so much..
There is no logic to it..
Just what happens..in the moment..
Its just a watch..and its just a business..if it does not work out there..look around..
1 guy gets great service..and thinks everyone gets the same..
The other guy gets shit service..and takes it personally..
Maybe they only sell that hot watch to billionaires..not..millionaires..
Whatever the reason..there are other ADs extant..and other watch brands too..

Precisely. I've never gotten emotional about a watch.

[Submaster]

Seth, How is the OP trying to shame the AD who gave you a $10K gift? Honestlly, it seems as now you are obliged to become the protector of the realm for that AD as payback for that gift. Lots of other people are respectful and have built relationships and are also even bigger spenders so you should not be preaching about what to do to get something which by all accounts you were just lucky to get when another could have been instead of you. You basically hijacked the OPs thread in an overtly biased manner.

[OH2004]

I stop by Lee Perla once in a while with my family. They are always kind and professional. This will be my place to buy Rolex for years to come. Just have to be patient with the watches u want.

[HERITAGE82]

Seems pretty simple...

Superdog got the hottest watch on the planet = love AD

OP got told to kick rocks (aka 7-8yr wait) after spending good money at the AD = disappointed in the treatment and tells the internet the story.

[rmurphy]

I’m not kissing an AD’s ass for any watch at any price. I’m shocked that anyone would allow a potential watch deal to affect their lives. This thread is ridiculous, this is 8 minutes of my life that I’d like to have back. 🤮🤪


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[Ballzzz]

Originally Posted by rmurphy

I’m not kissing an AD’s ass for any watch at any price. I’m shocked that anyone would allow a potential watch deal to affect their lives. This thread is ridiculous, this is 8 minutes of my life that I’d like to have back. 🤮🤪


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[JCZ5]

I didn’t read every response in detail. But was the salesperson new? Granted maybe immediately quoting the OP at 7-8 years with his purchase history was the wrong move. Maybe the salesperson should have said it will take some time, let me investigate and get back to you?

I think if Lee Perla put in the effort to find a reasonable quote, actually showing research both parties would have faired better. But then again, I do feel bad for the OP, 7-8 years is nuts!


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[BillA]

Originally Posted by rmurphy

i’m not kissing an ad’s ass for any watch at any price. I’m shocked that anyone would allow a potential watch deal to affect their lives. This thread is ridiculous, this is 8 minutes of my life that i’d like to have back. 🤮🤪


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+1

[Will16]

I’m new here and new to Rolex. Just wanted to chime in with my experience. I purchased my first Rolex from Lee Perla a week ago. Nothing crazy but I had visited them twice before that to try on and discuss different models. I was always treated with the utmost professionalism. So much so that after visiting other AD’s, I decided to go back to Lee Perla for the purchase. It was a very good experience and wouldn’t hestitate to go back for future purchases. I would recommend them.

[jvd99]

Originally Posted by tbonesteak

y
if i had a 6 figure history with someone, and they gave me the same response they give to some random call in with no history, i'd be furious too. If someone gives you $100k of their money, you don't tell them to f themself, which is exactly what 7-8 years is (most ads are also pretty clueless to what economic cycles are too), that's just a horrific response.

+1

[drmovement]

Wow this thread has gotten out of control.

Let me be clear. I loved Lee Perla when David was there, it was a nice place to visit and I got great service!

Perhaps this new salesperson should have handled the situation better. I'm not expecting the watch tomorrow, obviously...but 7-8 years....I thought it would be wise to alert the rolex community to this.

I welcome Lee Perla to call me and explain themselves and i will be happy to change my opinion and share my story...until then I stand my ground as this was completely inappropriate.

Originally Posted by JCZ5

I didn’t read every response in detail. But was the salesperson new? Granted maybe immediately quoting the OP at 7-8 years with his purchase history was the wrong move. Maybe the salesperson should have said it will take some time, let me investigate and get back to you?

I think if Lee Perla put in the effort to find a reasonable quote, actually showing research both parties would have faired better. But then again, I do feel bad for the OP, 7-8 years is nuts!


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[JCZ5]

Originally Posted by drmovement

Wow this thread has gotten out of control.



Let me be clear. I loved Lee Perla when David was there, it was a nice place to visit and I got great service!



Perhaps this new salesperson should have handled the situation better. I'm not expecting the watch tomorrow, obviously...but 7-8 years....I thought it would be wise to alert the rolex community to this.



I welcome Lee Perla to call me and explain themselves and i will be happy to change my opinion and share my story...until then I stand my ground as this was completely inappropriate.

I hope you understand I’m siding with you on this... just from the information given, I believe LP should have handled it better


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[drmovement]

Oh yeah absolutely! And I am totally aware that there are people happy with their AD and those who feel like they could have been treated better.

Just wanted to add my experience so other people can know about how this AD handled my inquiry.

Originally Posted by JCZ5

I hope you understand I’m siding with you on this... just from the information given, I believe LP should have handled it better


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[Dirt]

Originally Posted by BillA

I am still trying to figure out why it is so important for an AD to like them.
You are just a "sale" to them, and when you walk out the door, they say "next"

It's the best way to get what one wants when there is a line up out the door and around the corner.

Just like being the prettiest girl in school.
You've got something which the vast bulk of the boys want.
And you're only going to give it to the ones you like. Simple really
That's life

[spurwar]

Originally Posted by HERITAGE82

Seems pretty simple...

Superdog got the hottest watch on the planet = love AD

OP got told to kick rocks (aka 7-8yr wait) after spending good money at the AD = disappointed in the treatment and tells the internet the story.

Agree with this completely! I don't think there was any bone to pick by the OP and that he was just expecting a little better customer service, given the business that he has given them in the past. On the flip side, Superdog has always been a strong promoter of Lee Perla due to the VIP treatment that he receives and his relationship with them. It doesn't mean an AD cannot have a bad day or that they are not exceptional at the same time.

I personally had both of those experiences with Lee Perla as they completely butchered and strap change on a new Tudor I brought in. There were deep scratches on the backside of the lug and I was a disappointed with the service, to say the least. However, after I brought it to their attention, they went above and beyond to get this fixed and sent it in to an RSC for polishing. In fact, when it came back the first time, Rick personally sent it back to RSC as he wasn't satisfied with the results. In the end, the scratches were too deep to completely fix but but I was more than satisfied by the service I received (especially considering they were not the AD I from who I originally bought the watch) and their willingness to make things right.

I am new to the watch game here but have been to enough dealers in my search for an SD43 to understand their perspectives given the current supply landscape. If the OP would go there in person, I'm sure he would have a much different experience and I'm sure he would find the level of service to be what he originally expected.

What I like about this forum is that people do talk about their experience from a positive and negative standpoint. However, is all perspective in the end. AD's can have good and bad days but one experience from forum members (positive or negative) should not define the AD for others.

[scarlet knight]

Seth has it right. I buy one good watch a year from another AD. I asked about getting a white Daytona C a couple of years ago. I understand that a million guys must spend more than me. I have low expectations for getting it.

Rolex should open the valves a bit. The ADs would be happy to sell them.

[cdmorenot]

What a messy thread.

Here is my take: Lee Perla? Best AD I've ever visited.

What have I purchased? A BLNR and a Black Bay.

What have I gotten? Friendship, free links, screws.

Absolutely the BEST service I've gotten at ANY luxury retailer.

I don't know who David is and I don't really care. I love dealing with Rick and I love dealing with Steve just as much.

"I bought a ton of watches including 2 PM" - This sounds like getting pulled over and name dropping - I don't blame you. I'd probably do the same.

At least you were not fed a line of crap and tried to get you to buy another PM piece....


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[Investr]

Threads like this make me miss the “is it ok for me wear my sub to the beach” or “can i get a discount on the GMT”. I detest when people get on her and CRY when they weren’t treated like royalty when they go in an AD. They want to get on here and attempt to damage the AD’s business. If you dont like what happened there, then MAN UP and go talk to the Mgr or owner and respectfully have a civilized discussion. Being a business owner, that would go a long way with me. Coming on a forum and whining like a spoiled brat who dropped his ice cream cone would certainly not go very far with most business owners either. This type of attitude is probably why they showed no interest if that is in fact what really happened....

[Ssunnylee24]

Originally Posted by HERITAGE82

Seems pretty simple...

Superdog got the hottest watch on the planet = love AD

OP got told to kick rocks (aka 7-8yr wait) after spending good money at the AD = disappointed in the treatment and tells the internet the story.

Simply put.
7-8 years of wait is basically sayin screw you go somewhere else.
No matter how mnay watches that persona have bought previosuly.

[NyCSnEaK]

I’ve had nothing but great experiences with AD LP. You should have gotten on the list as soon as the new Pepsi was announced. I’m on their waiting list, but don’t expect to be called for at least 2-3 years.

[jrs146]

Originally Posted by Investr

Threads like this make me miss the “is it ok for me wear my sub to the beach” or “can i get a discount on the GMT”. I detest when people get on her and CRY when they weren’t treated like royalty when they go in an AD. They want to get on here and attempt to damage the AD’s business. If you dont like what happened there, then MAN UP and go talk to the Mgr or owner and respectfully have a civilized discussion. Being a business owner, that would go a long way with me. Coming on a forum and whining like a spoiled brat who dropped his ice cream cone would certainly not go very far with most business owners either. This type of attitude is probably why they showed no interest if that is in fact what really happened....

I can’t help but agree. I get the fact that the OP has purchased a lot of watches from the AD and I’m sure it’s very disappointing to be told basically that he isn’t getting the watch. That stinks. It’s no fun.

I’m also quite sure that the AD takes no pleasure in delivering that news. Especially to a customer who has a purchase history. But the reality is there are limited quantities to give out and the AD has to make some tough choices. It’s reasonable to assume that there are bigger spenders and it’s reasonable to understand why the AD would allocate the watches to those people.

Still, the last thing I’d do is out the AD publicly for something that they have very little control over. Don’t you think they would want to sell a Pepsi to every single person who wants one? Of course they do.

There’s been much debate about the value of an Ad “relationship”. Many folks feel that they shouldn’t have to build a relationship... or that money talks... but I can say first hand, having many friends who have received hard to get watches without being the number one spender, that it’s often more than just your spending power that gets you a watch.



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