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Michael1968 · 24 December 2023, 04:00 AM

Number 2 for me

Bxtek · 24 December 2023, 04:14 AM

Quote:

Originally Posted by Silvio Mosiello

I loved the ym but i actually decided to part with it as the dial bothered me too much. Hope all is well with you my friend

Sorry to hear that you ended up parting with the watch. You had mentioned that you were going to try emailing Rolex directly with some photos. I was just curious on if you did that and what their response was? I would have thought whether it be Rolex themselves or even inquiring with another AD, someone would have been able to help you out with this. It is truly a defect that should have never left the factory imo.

gnardex · 24 December 2023, 04:30 AM

Number 2 for me.

In my opinion your AD has not be 100% honest.
It is not a problem of "scratch". How can be a scratch exactly "radial"?
Almost impossible.
That's a defect in the "treatment" of the sunburst (don't' know how to say, but you know what I mean)
So if the AD tells you "can you see? there are no scratches!"
This means nothing: Why, Rolex warranty ONLY cover against scratches?
No no, not a fair behavior.
I would try to insist.

Listen: it's 3 years you are waiting for this watch, and you are not 100% satisfied.
For sure, if you keep it as it is, you will pass the rest of time not looking at the "time"
in your watch, but rather looking "at the "scratch"" (or what it is).

Insist!

REQUIEMnJADED4U · 24 December 2023, 04:36 AM

I'm going with #2 as well. It's a real bummer but it would bug the hell out of me if I tried to just leave it as is. Get the dial replaced and don't look back.

Sublovin · 24 December 2023, 07:02 AM

Real bad. Of course have it replaced. This meant a swatch….you should expect better

painexpert · 24 December 2023, 09:26 AM

Thats not acceptable. Send it for new dial.

Phlippe · 24 December 2023, 09:38 AM

It could be so much worse!

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sawhornsoff · 24 December 2023, 09:48 AM

I’d send RSC Dallas. I might wait until the warranty is almost up and send in at that time hoping to get a full service in addition to the dial replacement.

My experience with RSC Dallas has been perfect. I’ve sent them multiple Daytonas, Lady’s DJ.

Silvio Mosiello · 24 December 2023, 11:03 AM

Thanks for the replies all. I have since decided to sell the watch ( not flip for a profit ) to someone who will enjoy it more. I currently just got a dd40 with the same defect albeit not as prominent

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inadeje · 24 December 2023, 11:07 AM

I would ask for a refund from the original vendor since the item is defective.

As for RSC, I don’t share your views on shabby service. I have found them nothing short of fantastic.

fskywalker · 24 December 2023, 11:18 AM

#2

MikeyV · 24 December 2023, 11:52 AM

Funny how now one reads the thread.

If it was mine and I hadn't sold it, as the OP did, 'd just wait a few years.

When I got my DJ in 2018, I could read the date, now - 5.5 years later, I can't read it anymore.

LOL!!!

24 December 2023, 07:02 AM	#65
Sublovin "TRF" Member Join Date: Sep 2012 Location: USA Watch: Lots Posts: 4,485	Real bad. Of course have it replaced. This meant a swatch….you should expect better __________________ DSSD is the king of all Rolex

24 December 2023, 11:07 AM	#70
inadeje 2024 Pledge Member Join Date: Jan 2013 Location: Miami Watch: me lose count. Posts: 5,636	I would ask for a refund from the original vendor since the item is defective. As for RSC, I don’t share your views on shabby service. I have found them nothing short of fantastic. __________________ ♛ 116689 ♛ 116500LN Blk ♛ 116500LN Wht ♛ Sky Dweller 326934-003 ♛ 126710BLNR ♛ 126710BLRO - ♛ 126610LV ♛ 16520 ♛ 16523 ♛ 16610 ♛ 5513 Birth Year - ✠ Patek Philippe 5980/1A-001 - AP 26331ST Panda - Panerai Fiddy 127, Bronzo 671, 687, 111, Ω Speedmaster 1957 Broad Arrow, Daniel Roth Endurer Chronosprint, Cartier Santos XL - ✿ Tudor Black Bay 58 Bronze M79012M, Montblanc TimeWalker Chrono 41

24 December 2023, 11:18 AM	#71
fskywalker 2024 Pledge Member Join Date: Aug 2014 Real Name: Francisco Location: San Juan, PR Watch: Is Ticking ! Posts: 24,868	#2 __________________ Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 2230.50.00 / 310.30.42.50.01.002 Zenith 02.480.405 Henry Archer Eclipse 2FA security enabled

24 December 2023, 04:00 AM	#61
Michael1968 Banned Join Date: Aug 2021 Real Name: Michael Location: Europe Watch: UN,RolexTudor&more Posts: 2,742	Number 2 for me

24 December 2023, 04:30 AM	#63
gnardex "TRF" Member Join Date: Jan 2022 Location: ITALY Watch: 16610LN - 126600 Posts: 335	Number 2 for me. In my opinion your AD has not be 100% honest. It is not a problem of "scratch". How can be a scratch exactly "radial"? Almost impossible. That's a defect in the "treatment" of the sunburst (don't' know how to say, but you know what I mean) So if the AD tells you "can you see? there are no scratches!" This means nothing: Why, Rolex warranty ONLY cover against scratches? No no, not a fair behavior. I would try to insist. Listen: it's 3 years you are waiting for this watch, and you are not 100% satisfied. For sure, if you keep it as it is, you will pass the rest of time not looking at the "time" in your watch, but rather looking "at the "scratch"" (or what it is). Insist!

24 December 2023, 04:36 AM	#64
REQUIEMnJADED4U "TRF" Member Join Date: Dec 2010 Real Name: Yuri Location: New Jersey Watch: Sub-C Date, Pepsi Posts: 1,335	I'm going with #2 as well. It's a real bummer but it would bug the hell out of me if I tried to just leave it as is. Get the dial replaced and don't look back.

24 December 2023, 09:26 AM	#66
painexpert Banned Join Date: Nov 2009 Location: USA Posts: 627	Thats not acceptable. Send it for new dial.

24 December 2023, 09:38 AM	#67
Phlippe 2024 Pledge Member Join Date: Jul 2019 Location: The Frozen North Posts: 129	It could be so much worse! Sent from my iPad using Tapatalk

24 December 2023, 09:48 AM	#68
sawhornsoff 2024 Pledge Member Join Date: Sep 2008 Location: USA Posts: 507	I’d send RSC Dallas. I might wait until the warranty is almost up and send in at that time hoping to get a full service in addition to the dial replacement. My experience with RSC Dallas has been perfect. I’ve sent them multiple Daytonas, Lady’s DJ.

24 December 2023, 11:03 AM	#69
Silvio Mosiello "TRF" Member Join Date: Jul 2010 Real Name: Matthew Location: Miami/NY Watch: the shoes. Posts: 3,482	Thanks for the replies all. I have since decided to sell the watch ( not flip for a profit ) to someone who will enjoy it more. I currently just got a dd40 with the same defect albeit not as prominent Sent from my iPhone using Tapatalk

24 December 2023, 11:52 AM	#72
MikeyV "TRF" Member Join Date: Jul 2018 Real Name: Mike Location: N. California Watch: DateJust 41 TT Posts: 547	Funny how now one reads the thread. If it was mine and I hadn't sold it, as the OP did, 'd just wait a few years. When I got my DJ in 2018, I could read the date, now - 5.5 years later, I can't read it anymore. LOL!!!

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