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#91 | |
"TRF" Member
Join Date: Dec 2007
Location: vancouver
Posts: 1,918
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Quote:
For some of you jumping all over the OP, others have vouched for him. Unless you believe that he's lying, what is your justification for refusing to replace the aftermarket parts? It doesn't matter that the seller didn't know the parts weren't original. The point of buying from a trusted seller is having confidence that he will make things right even 10 months down the road. This seems to me like a case of reasonable people disagreeing. It happens, especially when emotions are involved. I personally wouldn't hesitate to deal with either party.
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#92 | |
"TRF" Member
Join Date: Oct 2012
Location: Left Coast
Posts: 7,025
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Quote:
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#93 | |
"TRF" Member
Join Date: Feb 2013
Real Name: Flavio
Location: N/A
Posts: 14,654
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Quote:
![]() p.s. let me say I have only seen the seller being praised on TRF for being a very nice guy. And when you buy vintage you should expect to spend money on service. But, and here is the problem, if the seller offers a two year warranty, he must honor. ![]() |
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#94 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Dec 2010
Real Name: PaulG
Location: Georgia
Posts: 41,439
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I think offering a warranty can create different impressions among people.
Some apparently feel that the seller should pay the buyer's RSC costs when a service is done within the 2 years... My general understanding of a personal warranty is that the seller means if the watch stops working, he will have it fixed by his own watchmaker...
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#95 |
"TRF" Member
Join Date: Aug 2013
Real Name: Wes
Location: Holosuite
Posts: 6,345
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I agree, but if somebody tells me that they offer a personal warranty similar to the Rolex warranty, that is a different story.
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#96 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Dec 2010
Real Name: PaulG
Location: Georgia
Posts: 41,439
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Not challenging your impression, Wes, just asking what you feel it means. I've had watches serviced by my local certified Rolex watchmaker and to me that's similar - but just my opinion.
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#97 |
"TRF" Member
Join Date: Aug 2013
Real Name: Wes
Location: Holosuite
Posts: 6,345
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Spartan noted that the battery, gaskets and other (not sure what?) parts needed to be replaced. If the watch was under warranty from Rolex, what would they do? They would replace everything for free. Obviously, this is not realistic for a 30 year old watch. There are bound to be worn parts that need to be replaced. For vintage pieces, I wouldn't offer buyers a warranty that is similar to Rolexes new watch warranty. I think, if Spartan wanted, he could have asked for everything to be repaired for free. At the very least, he could have asked for the battery to be replaced, but he was nice enough not to. I still believe that Tempoking should have offered to replace the crystal (assuming that Spartan could produce proof that his crystal was counterfeit) for free. Really, it is the right thing to do.
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#98 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Dec 2010
Real Name: PaulG
Location: Georgia
Posts: 41,439
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Thanks for clarifying. I think if the buyer had simply sent the watch to the buyer for the work in the first place then a lot better outcome would have happened.
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#99 |
"TRF" Member
Join Date: Aug 2013
Real Name: Wes
Location: Holosuite
Posts: 6,345
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#100 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Dec 2010
Real Name: PaulG
Location: Georgia
Posts: 41,439
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Yep me too. Also meant to say "if buyer sent watch to seller" but my grey cells getting tired
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#101 |
"TRF" Member
Join Date: Jun 2009
Location: NorCal
Posts: 1,641
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You all have to understand
that the $1600 RSC quote is for the new quartz module and everything else. The module itself is about $1100.00. Rolex RSC WILL replace the module even if it is still working, because it's OLD.
Last year I had my dad's 17014 in for service, it cost almost $1400.00, which was about what I could have bought him another used running 17014/13. If you use non-RSC service, yes, the service cost will be cheaper, but you wouldn't get a brand new quartz module. So don't think you're getting a deal ... ![]() |
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#102 | |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Feb 2007
Location: Japan
Watch: ing your back.
Posts: 16,179
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Quote:
Bottom line. If a TRF Trusted Seller sells me a Rolex and purports it to be genuine 100% and then I find out later that it is not while servicing it or through some other means... then I expect that it be made whole and original by the Trusted Seller. I know what DavidSW would do in this instance. The man went above and beyond for me twice doing things I did not require. He did them anyway just to give me great service. ![]() Such great service that I almost felt bad. I sent he and his family the best box of cakes and sweets that I could find from a famous bakery near my house because I felt bad at how great his service was. I am buying the Man dinner if I ever meet him. The TS in this case, I have to agree should have already and needs to now replace that crystal at whatever cost to make the OP whole. but I think they are beyond resolution at this point. ![]() |
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#103 |
Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,279
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Is Tony short for Anatonystasios?
![]() I think that when people can't get their facts straight or even read a thread correct they should stay out of it. |
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#104 |
"TRF" Member
Join Date: Apr 2014
Location: California
Posts: 180
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To me this is pretty basic. The seller either knew the watch had non-genuine parts (as well as what that means both for repair, and market value of the product) and sold it as genuine. In this case shame on him and he deserves no trust.
Given his reported reputation here (I am new to TRF) I would guess that this is not the case. Therefore he unwittingly sold a watch with non-genuine parts. That makes the seller ethically bound to make this right, and HIS bad luck to have such a watch to sell, as either he himself was sold a bad watch, or had inferior repairs made unwittingly under his ownership. Either way he needs to eat the costs to make his watch into the watch it was sold to be, to do the right thing by his buyer. There is no grey area here. He must take the loss as the cost of doing this type of business. He must certainly not try to recoup costs or worse make money on the deal by offering other deals. That is shameful. |
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#105 |
"TRF" Member
Join Date: Aug 2013
Real Name: Wes
Location: Holosuite
Posts: 6,345
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I think everybody can agree on that.
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#106 |
TRF Moderator & 2024 SUBMARINER Patron
Join Date: Jul 2013
Real Name: Adam
Location: Far East
Watch: SEIKO TUNA
Posts: 28,556
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I had an even older OQ than this serviced by RSC recently (1977), and it cost the HK$ equivalent of US$380. This was for a standard overhaul, and they didn't want to replace anything (other than the chipped crystal and date wheel - long story, another thread). Yes, the Hong Kong RSC is much cheaper than most, and they still replace batteries free of charge, like all RSCs used to, but this shows it is possible to get a standard service on an OQ without replacing the whole module if it's in reasonable shape.
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#107 | |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Feb 2007
Location: Japan
Watch: ing your back.
Posts: 16,179
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Quote:
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#108 |
"TRF" Member
Join Date: Apr 2009
Real Name: Bobby
Location: Montreal
Posts: 6,425
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The OP is Tony (Spartan). The seller is Anastasios (Tempoking).
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#109 |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Apr 2006
Real Name: Jocke
Location: Sweden
Watch: A dozen of Rolex's
Posts: 22,531
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Who is the guy with the crystal?
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This message is written in perfect swenglish. What is best a custom Rolex or a Rolex that is stuck in custom? Buy a professional camera and you´re a professional photographer, buy a flute and you own a flute. |
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#110 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Sep 2011
Real Name: Jason
Location: USA
Watch: Sea Dweller
Posts: 8,560
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I did call the seller "Tony" not sure why?? I apologize. I knew what I was saying, just used the wrong name. I will grab my bifocals, and quietly sit on the sidelines.....
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#111 |
Banned
Join Date: May 2012
Real Name: CJ
Location: Kashyyyk
Watch: Kessel Run Chrono
Posts: 21,112
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troubled by how all this is playing out in open forum.
not impressed with either party. a reputable seller and a paying buyer are now a thread topic in the same place we lambaste professional fraud artists. lessons here for all online buyers and sellers. |
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#112 |
Banned
Join Date: Jan 2008
Real Name: Anastasios
Location: Athens Greece
Watch: Rolex GMT 1675
Posts: 8,497
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This is my last post about this quartz soap opera
I offered to replace all the parts that Rolex required and not covered by any warranty.... for $450 ONLY... and I would have given Tony's watch another full service which this time would have been performed by my primary Rolex factory trained watchmaker free of charge. I tried to help and my genuine solid offer was refused on very silly grounds I offered solutions above and beyond the call of a sellers duty just because he is a member of TRF. |
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#113 |
"TRF" Member
Join Date: Nov 2010
Location: Canada
Watch: ALL of them
Posts: 450
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And my last post on this as well.
You keep talking about all of the wonderful options that you presented to me. Why? I sent the watch into Rolex for servicing on my own. I didn't contact you or ask you for your help or advice, until AFTER I received the estimate from Rolex. And then I only asked you to cover the cost of the replacing the counterfeit crystal. nothing more. Now you blow the whole thing up like I have been greedy. It was you who pushed me into airing this problem on the forums. It is you who is greedy, not me. I wasn't going to write anything further. It is clear to me that you have no intention of paying for the crystal. I can live with that. I am disappointed that you didn't come through, but I will get over it. Good luck in the future.
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#114 |
"TRF" Member
Join Date: Jan 2011
Real Name: David
Location: australia
Posts: 20,186
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Disappointing Deal With Tempoking (Anastasios)
You both seem like great honourable guys. It seems too much has been said now for either party to capitulate. My advice to the seller is to set a return period for authenticity say 14-30 days in his adds and explain his warranty last for 2 years on internal parts only. Specify the watch must be sent back to you and You will fix it free of charge, but after the initial return period, no refund can be requested, work by a third party voids the warranty. I am sure if the buyer just sent the watch back with a short letter saying the watch has stopped not much more and please fix it under warranty none of this would have happened. Perhaps included a letter from Rolex stating the crystal is non genuine also. In saying this the seller must just pay for the crystal and move on as his warranty description is vague, correct his advertisements in the future to avoid a repeat of this. You are both good guys, refusing to budge on different yet valid principles, work it out amicably it's a few hundred bucks, all this is not worth it in my opinion.
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#115 |
"TRF" Member
Join Date: Feb 2013
Real Name: Flavio
Location: N/A
Posts: 14,654
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#116 |
"TRF" Member
Join Date: Apr 2011
Location: Australia
Posts: 4,688
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Reading the 2 threads, I think the seller should have just replaced the aftermarket part and be done with it, starting the other thread against the OP only adds insult to the injury and was better avoided. It doesn't really matter how much time has elapsed after the sale if the watch had aftermarket parts that were overlooked by oversight or otherwise in the ad by the seller. Even the best expert sellers can get vintage wrong at times but its important to set things right for customers when mistakes happen.
This has to be the most expensive 200 bucks ever, especially since the seller seems to have a good reputation here otherwise and can easily set things right!
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#117 | |
"TRF" Member
Join Date: Sep 2013
Location: Canada
Posts: 58
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Quote:
What i dont get is this, the seller offered to do all the work for 450$ with a full service (if i understood correctly), surely thats worth quite a bit more than 450$, so why not just reimburse the 200$ for the crystal (which is actually about 180CDN$) and call it a day. It must be cheaper this way for the seller than doing the service, parts, return shipping etc... |
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#118 |
"TRF" Member
Join Date: Oct 2012
Location: Left Coast
Posts: 7,025
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Just out of curiosity, has the buyer posted feedback on this transaction in the "Who's Who" section?
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Some days it's just not worth chewing through the restraints. |
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#119 | |
Banned
Join Date: Feb 2012
Real Name: Rob
Location: Thousand Oaks
Watch: DSSD
Posts: 1,017
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Quote:
Good luck but it doesn't seem like the Seller is interested in settling this...... ![]() |
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#120 |
Banned
Join Date: Nov 2010
Location: Kingstown
Posts: 58,279
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