ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
16 October 2018, 12:37 PM | #91 | |
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What if the OP needed to sell on an emergency basis? These watches aren't element 115--no way I'd complete the transaction and pay full rate without getting the full package. Once you've paid for it, it should be yours lock, stock and barrel. |
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16 October 2018, 01:02 PM | #92 |
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The dealer refused to give me a warranty card ever on my first Rolex-and I had been a customer at their shop for about 20 years. I did not realize their game till I was home. I will go by their store and tell the because of that and something a salesperson said behind my back they will never see me again.
Second Rolex was better, but they still pulled stupid games. That cost them the 3rd Rolex sale Dealer treated me like a customer at the 3rd purchase. Because of that they got the 4th and I am in 2 more lists with them. Sales is not rocket science and karma comes around |
16 October 2018, 01:06 PM | #93 | |
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That’s exactly what it’s like. It’s like paying cash for a car and being told you can have the title in 12 months. If we are still in business. Very odd practices. Sent from my iPhone using Tapatalk |
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16 October 2018, 01:07 PM | #94 | |
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16 October 2018, 01:28 PM | #95 |
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Congrats on getting the BLNR James! Wristshots please!
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16 October 2018, 01:35 PM | #96 |
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Congrats on a great watch !!!
You can thank the current market for your experience Unfortunately... |
16 October 2018, 01:36 PM | #97 |
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Congrats on getting a great new watch and sorry to hear that dealer attitude. Kind of makes the experience unpleasant.
About the plastic “coffin” box, I have few of them (my dealer is a great guy) . shot me a PM, and I’ll send you one (snail to save costs though!, so promise not to blame me later on this great forum 😊 ) . hope this will enhance the overall experience. |
16 October 2018, 01:36 PM | #98 |
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At least they spared you the BLNR, many got a worse treatment with no watches. Congrats!
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16 October 2018, 01:39 PM | #99 | |
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16 October 2018, 01:41 PM | #100 |
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X2.
Maybe it’s just me, but I don’t think I’d put up with all that just for a watch(rare reference or not). Seems some ADs think they’re doing you a favor by selling you a watch. Wonder what the market will look like in a couple years. OP, enjoy your BLNR.
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16 October 2018, 01:48 PM | #101 | |
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16 October 2018, 01:55 PM | #102 |
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The number of double priced SS BLROs and Daytonas full sets with all stickers is disappointing
So I get the keeping of the card for a year to reduce that market, but taking stickers off is a fairly pleasurable experience when you've bought a luxury watch - have still got some on mine after 18 months and dozens of swims, spas and saunas Enjoy the BLNR, a stunning watch it surely is |
16 October 2018, 02:12 PM | #103 |
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I am just about to pick up my black Skydweller in the UK.
Brilliant service from an independent AD, and they got the watch in just a couple of months. I am a first time buyer from them, but they also offered interest free credit (on 50% of price), some coffins and an umbrella! BUT at time order, I did sign to say they will retain the warranty card for 12 months. No idea if they will remove stickers till I pick it up in a week. Not bothered if they do or don't. Retaining warranty card just seems standard in UK.now, but buying experience varies greatly. |
16 October 2018, 02:24 PM | #104 |
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Now that you have the watch in your possession, go back to the store and demand the warranty card and tell them your insurer will not insure you unless they site the original as a photo copy will not do, I would also contact my local retail obudsman and explain the situation the fact that you have paid for it makes it all yours, I don’t care what rolex says they don’t make law and don’t have any right to withhold by law. Your warranty card. Sure abide whilst in store to get the watch, but unless they made you sign some agreement whilst there, there’s nothing they can do. And it’s now your watch so if you want to sell it you can.
I think rolex needs to pull their head out, just another reason why I stopped buying their watches for now. They have the money to churn out more but they don’t becaue they want to play the exclusiveity game and just to spend your hard earned money they make you jump hoops with fake waiting lists etc. “oh but mr AD sir I have 120k I want to buy some watches for my family and friends today” “no worries sir I have your BLNR out the back it just magically appeared from our friendly rolex genie” I think Rolex is turning many people off at the moment, prettys sad really for such an iconic brand with a great history. |
16 October 2018, 02:37 PM | #105 |
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Posts about consumer law in different parts of the world aren't always relevant to the OP.
Just saying.... as when the situation in the UK comes up in threads, there are normally a number of posts citing various consumer laws that apply elsewhere. But if you are in any country, it doesn't matter what the law is in any other parts of the world. |
16 October 2018, 02:45 PM | #106 | |
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16 October 2018, 02:59 PM | #107 |
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Coffins aren't a big deal but I don't understand why it wouldn't be given if the customer wanted it. They're cheap and ugly but they're good for storing watches in a safe or safety box at a bank. If I'm buying overseas or travelling with it and not on my wrist, I prefer a coffin - no need to buy a watch roll of carry case but that's just my personal preference.
I don't quite understand the AD's point of you being able to flip it on ebay. The old ones had the serial of the watch but the new ones have a slot where the hang tag is. If you're smart enough to cover the serial on the watch, the hang tag then I assume as a flipper, you'd be smart enough to cover up the serial on the coffin. If AD is that concerned then remove the information. The practices the OP have stated are quite normal but I'd be really annoyed if I wasn't given the chance to remove the stickers myself. I'm sure some posters will agree with me - there is some enjoyment to hunting them down and peeling it off. |
16 October 2018, 03:07 PM | #108 | |
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Absolutely sir, you are entitled to the box and papers. OP and some other are fussing over the plastic shipping case, which quite frankly a lot of people don't even know about.
When you buy a watch from display case, do you ask for shipping material? Quote:
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16 October 2018, 03:35 PM | #109 | |
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Sorry but they are doing that here in the US as well now. As far as them keeping the card he could have just refused to buy the watch and the watch would have been sold under the current terms within minutes. It is frustrating for now, but in the long run it will deter grey dealers to jack up the price on certain pieces. If indeed OP is a true wearer and really wanted the piece, then he should not worry and be happy he got his dream watch AND AT RETAIL or he could have gone grey and pay and extra 2k-3k in order to have the card ( which is meaningless UNLESS he intends to sell the watch ). I wish AP would do this now so that we have more special pieces available to normal buyers like me without having to pay inflated prices from grey market.
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16 October 2018, 04:17 PM | #110 |
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16 October 2018, 04:27 PM | #111 | |
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16 October 2018, 04:28 PM | #112 |
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16 October 2018, 04:46 PM | #113 |
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16 October 2018, 04:46 PM | #114 |
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Bought a new Rolex today. Terrible experience.
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16 October 2018, 04:59 PM | #115 | |
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Bought a new Rolex today. Terrible experience.
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best me to it! Also Rolex can track the watch to the exact AD branch if was sold by the serial number hence why most dealers blur it out in pics. Here is a BLRO up on chrono being sold by a dealer and they have posted the watch and pics of the a photo copy of the warranty card and till receipt so wouldn’t take much work to figure out the buyer! No more Rolex’s for him haha |
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16 October 2018, 05:21 PM | #116 |
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Congrats on your new watch, OP.
It’s funny, I guess that without forums like this one, you’d not have even known to ask about the plastic coffin/shipping container. And then, when you don’t get given it, you report it here and get empathy from the people who put the seed out there in the first place haha - just a vicious circle! In regards to the warranty card, I really just do not understand the issue, not specifically to your story, but to anyone that is irritated at the fact it’ll be provided in 12 months time?! Ok, your preference would be to walk away with it, but that’s not happening, and If something goes wrong with the watch, you’re still covered! I do think that the AD experience, more often than not, is hugely underwhelming. My gripe, would be if I was treated with a lack of respect/courtesy, from someone who was taking £7k of my money. I wouldn’t accept being made to feel ‘uncomfortably’ lucky for getting a desirable watch, regardless of how popular it was or how long the waiting lists were. At least they gave the OP a medium sized box, rather than the standard small size for steel models. |
16 October 2018, 05:25 PM | #117 | |
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16 October 2018, 05:32 PM | #118 | |
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Mailing it keeps you away from the store. Plus i suppose it proves you are local for those AD's with a local only policy
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16 October 2018, 05:34 PM | #119 |
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Yea thats kinda sucks but hey be happy and enjoy the watch in good health and wealth !
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16 October 2018, 05:42 PM | #120 |
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Just for the record (encase anyone significant ever reads this)
Experiences like this are exactly the reason I would never buy a new Rolex! I know I’ll probably get “good” etc but I don’t care. When buying a luxury item it should be a pleasure & nothing like this. The genuine buyer gets treated like this to ‘stop flippers’ and all the time the big grey dealers with their mates in high places still get the watches they want. The genuine buyer is made a fool of. And when this bubble bursts and the Instagram generation of credit ‘rich’, wanna-be rappers & social media celebs move on to another brand I hope the dealers remember their behaviour when they’re grovelling for a sale to the hard working man. |
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