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3 November 2010, 08:47 PM | #1 |
"TRF" Member
Join Date: Aug 2010
Real Name: Christian
Location: Munich, Germany
Watch: me
Posts: 223
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So I guess it is possible to use your watch too less?
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4 November 2010, 01:46 AM | #2 |
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Join Date: Jun 2006
Real Name: Gym Rat
Location: USA
Watch: Rolex
Posts: 1,326
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Thx!
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29 November 2010, 07:12 AM | #3 |
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Join Date: Nov 2010
Location: brazil
Posts: 10
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Thank for this post, nice information
soory, i had duplicated the post reply.
Thanks again Vanessa for the nice post Last edited by marcosm; 29 November 2010 at 07:16 AM.. Reason: duplicated |
29 November 2010, 07:11 AM | #4 |
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Join Date: Nov 2010
Location: brazil
Posts: 10
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Hi,
Thanks for the post and your info. I'd like to ask you a question. I have a 1997 Rolex Date with an Engine Turned Bezel and I would like to change it to a Domed Bezel. I called the Authorized Technical Assistance here in Brazil and the attendant told me that they can't change the bezel type not to loose the model originality. Is that correct? Isn't possible to change the bezel model on a Authorized Technical Assistance? Thanks Marcos |
15 December 2010, 07:49 AM | #5 |
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Join Date: Jan 2010
Real Name: Paradis
Location: Sweden
Watch: Sub.1680/ Datejust
Posts: 885
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Hello,I bought a Daydate commited so I take watch to the ROLEX service.With all gaskets,etc.I pay 5.700 SEK=800 USD.Asked when is the next time ?They said if approx 10.years.Now is this in SWEDEN.Have a question ?How upload I photo on the page ?Thanks from katana
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31 December 2010, 11:32 AM | #6 |
Banned
Join Date: Jan 2010
Location: Aspen, CO
Watch: Swatch KikiPicasso
Posts: 266
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I just serviced my Sea Dweller in Dallas. It wasn't cheap. The watch looks fantastic and purrs like a cat. Timekeeping seems better, and it should be. They now have a 2 year warranty on the service. Thus, if the piece is off more than it should be, I can send it back for readjustment free of (additional) charge.
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31 December 2010, 11:19 PM | #7 |
Member
Join Date: Apr 2010
Location: Nashville, Tn
Watch: Rolex GMTII
Posts: 15
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I posted on April 27, 2010 about my experience with Rolex Service in New York. I am no happier with them for the issues I stated then. However, the main thing is that the watch does work perfectly since getting it back. My AD cleaned and buffed the exterior of the watch and did what they could to rectify the situation. They stood in place of Rolex and took excellent care of me. I purchased it from Jared's jewelry and have purchased a number of watches from them including the 3 Rolexes we have. I have been more than satisfied with Jared's, but no so much with Rolex itself.
The GMT Master II is still my favorite watch and probably always will, but Rolex as a company is still not in my favored category. Should I decide to obtain a new watch at some time in the future, it will not likely be a Rolex. At least not a new one. I have given them the last penny I wish for them to have. They need to clean up their act before I or others I can affect would give them another penny. |
1 January 2011, 07:17 AM | #8 | |
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Real Name: Blank
Location: Romo
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Quote:
Hmm, Nashville, Master Luthier, worked with Charlie, eh? We've probably met, I was at the big G from April 1997 to April 2003. Now I'm in the copier business, and you might know my accounting controller, Chuck K. Small world! |
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15 January 2011, 10:35 AM | #9 | |
Member
Join Date: Apr 2010
Location: Nashville, Tn
Watch: Rolex GMTII
Posts: 15
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Probably have met.
Quote:
Joe |
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15 January 2011, 04:19 AM | #10 | |
Member
Join Date: Sep 2010
Location: New Jersey
Posts: 95
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Quote:
Rolex NYC recently moved their service center facility out of the HQ in NYC due to financial reasons. I think it is now located in Long Island City. They were completely disorganized during the transition. Not an excuse, but it may explain the care they took. This has been the main reason why I have been holding off getting mine serviced in NYC. |
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10 January 2011, 06:02 PM | #11 |
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Join Date: Jan 2011
Location: Rome - Italy
Posts: 2
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ROLEX precision after sevice
Dear Vanessa,
I have a problem with my ROLEX Sea-Dweller. I have serviced it a month ago, before the service the Rolex going +15/18 sec. Every day. Now after the service going -18/24 sec every day. Can you tell me a reasonable gap per day after a very good service. Thank you very much to help me. Best regards Giulio P.S. sorry for my poor english, I am an Italian. |
7 March 2011, 09:34 AM | #12 |
"TRF" Member
Join Date: Mar 2011
Location: Victoria B.C.
Posts: 3
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Hi Vanessa
Have you ever seen a 6495 model Rolex? I have one that I bought in 1990 from an antique watch dealer in Hong Kong. Shop is still there today. I have just had it serviced by a Rolex Tech. and he tells me it is a 1956 or 58 yr. of manufacture, I can't remember for sure which yr. The serial number is 185285. It is a very nice watch, and is keeping great time. I am using it daily. The case is starting to show a little pitting in the gold plate in some places. I know there is a lot of different schools of thought about repairs etc. but if I wanted could the case ever be replated? |
9 March 2011, 12:32 AM | #13 |
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Join Date: Mar 2011
Location: USA
Posts: 67
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Interesting information on servicing.
One question, I note you say that you put watch 'face up' in safe overnight. Is there a correct way to lie a Rolex down eg at night on bedside cabinet, I rest mine on the side, is this incorrect? |
1 April 2011, 07:03 PM | #14 |
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Join Date: Apr 2011
Real Name: Jeff
Location: Suffolk, UK
Watch: Omega Seamaster
Posts: 5
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Farmer's daughter's post is much like the story of my wife's watch in another thread - a 50 (ish) yr old Oyster Perpetual (no date) that has hopefully been resurrected by a local watch technician (miracle worker!) after being told Rolex didn't want to know! I should have read these other threads before asking stupid questions! Thanks for the interesting details explanation, and keep up the good work... Cheers, Jeff (currently an Omega wearer)
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3 April 2011, 01:33 AM | #15 |
Member
Join Date: Apr 2008
Location: KCMO
Watch: Rolex Explorer II
Posts: 16
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Where to have my watch service and have it look nearly new.
I bought an Explorer II in 1987. It is a “cream/rail” dial and I’m considering sending it to Rolex in Dallas to have it cleaned with strict instructions to refurbish replacing the bezel and crystal, leaving the original dial and hands.
I've worn the watch since I purchased, therefore the crystal has some chips around the edges, the bezel and case are scratched from wear and the black markings have been gone for years. [ Overtime even one of the hinges on the clasp wore through and I had that piece of the hinge replaced. I was in New York recently, window shopping on 47th when I was stopped and informed that I was wearing an extremely desirable watch. I thought the guy was nuts, but when I got back to Kansas City I googled the watch and discovered that it is somewhat of an anomaly. Presently it runs fast and I have not been able to find anyone local to clean and adjust the watch to the accuracy that it once had. I read that others have sent their watch to Rolex for service and have had them returned completely refurbished replacing only the pieces that Rolex still had available from the date of original manufacturing, respecting the owners desire to not replace the face and dials. http://www.rolexforums.com/showthread.php?t=43452 If possible, I would like to have it brought back so the appearance is close to new like the example below from the link above. I have no intentions of ever selling the watch, however I do know from other items I own, especially firearms and optical devices, that changing their patina have significant impact upon their rarity. Thank you in advance for your opinions. Phil |
23 April 2011, 01:17 AM | #16 |
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Location: Australia
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What happened to Vanessa the OP? She was last online in 2010.
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28 April 2011, 11:07 AM | #17 |
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Join Date: Apr 2011
Location: DC Metro
Watch: PAM 299
Posts: 64
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Vanessa,
Not too long - just right. I've not sent my Rolex for service yet, but have sent my Panerai and IWC. The process, I hope is similar. Thanks for the insight. Island Dreamer |
23 May 2011, 11:19 AM | #18 |
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Join Date: May 2011
Location: Dallas, Texas
Posts: 2
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Vanessa, Like many here, I too wish to thank you. I don't think your discussion was too long, I loved it!
I just dropped my child off at the Rolex Service Center here in Dallas. I am amazed at the technology of the watch and your skill! Thank you! Charlie |
30 May 2011, 03:59 PM | #19 |
"TRF" Member
Join Date: May 2011
Real Name: Shawn
Location: KCOU
Watch: 14060M
Posts: 106
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I have always wondered what all went into a servicing. Now I know. Thanks for the info!
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7 June 2011, 09:07 AM | #20 |
Member
Join Date: Jun 2011
Location: Toronto/GTA
Posts: 17
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Hi Vanessa, out of curiosity, do you work on "vintage" Rolex watches? Apparently Rolex does not service vintage watches (or very few of them, and only if they have the parts but I spoke to someone at Rolex Canada and so did a local Rolex dealer and they said that they don't service vintage 1960's-era watches).
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18 June 2011, 04:55 AM | #21 | |
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Join Date: Jun 2011
Location: New Jersey
Posts: 1
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Quote:
How do I find such a person? Do you know of anyone reliable in my area? |
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29 June 2011, 07:26 AM | #22 |
Member
Join Date: May 2010
Real Name: Ian
Location: Norway
Watch: Stainless Date
Posts: 17
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Problem is, now that I know what 'they' are going to do to my beloved watch, I am terrified that 'they' are going to screw it up somehow. It seems just so complicated!
What are the chances of getting a person as good as Vanessa working on your watch? Hmm, especially as the watch is working 'perfectly'. |
8 July 2011, 02:56 AM | #23 |
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Join Date: Jul 2011
Real Name: Janis
Location: California, USA
Watch: Rolex, of course
Posts: 2
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I want to know where to have it done for $500! My service cost $650 in 2005 and it is time for a tuneup! Mine also runs fast...always has. There is real time and there is Rolex time :)
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31 July 2011, 03:01 AM | #24 |
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Join Date: Jul 2011
Location: CA
Posts: 2
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Where to go for service in Santa Cruz, CA area?
My wife's watch has been serviced twice and it's stopped again. I need to find someone who can do a better job. The last time I had it serviced, I could swear that I could hear a light grinding as I moved it around to wind it. I never liked that sound and now that the watch has stopped, I am sure that the service center didn't do a quality job.
I have an Explorer II and I have never had it serviced. It's been about 12 years now. It still runs perfectly and I am a bit paranoid after the experience with my wife's watch. In any case, if someone could recommend a place near Santa Cruz, CA that they have had a good experience with, it would be greatly appreciated. Thanks. |
31 July 2011, 05:57 AM | #25 |
"TRF" Member
Join Date: Jul 2011
Location: UAE
Posts: 2
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Hi Vanessa,
Im new here in this forum. I am a happy owner of a GMT Master II 16710, but so disappointed today due to the result of a servicing done to my watch. I just like to ask some information about the service. Mine had been with me for almost 5 years now, so I sent it for its first servicing beginning this month. It took about 3 1/2 weeks. So last night I picked it up from the Rolex dealer shop here in dubai. To my shocked, 4 out of the 12 indexes have black dotted marks right at its center and an almost teardrop shape black marks on the 12 oclock index. Would you have any idea if what it could be ? I am so afraid that the guy who did the service ruined my Rolex watch. I returned the watch today for re-servicing and to correct what had been done,hoping that its only dirt, but so annoyed on the people who handled my complain, as if implying that those marks were cause by wear and tear in its 5 years of usage. Is what they say possible that those dials scratched those indexes? Do you use some sort of clamp when handling the dials and face when cleaning it? sorry I have not been able to take photos, since i was so irritated and rushed to return it. Thanks, Frank |
31 July 2011, 11:55 PM | #26 | |
TechXpert & 2016 Patron
Join Date: Aug 2007
Location: Mx
Posts: 1,572
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Quote:
That does sound to me like a damage caused by the watchmaker, if you didn't have this problem before. You did good by returning it, and I hope they'll fix it as needed. If it's dirt that doesn't come off, they should replace the dial. The most likely reason this was caused is by putting the dial upside down on a dirty surface. Good luck. Vanessa
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Member# 5731 Instagram: @vanessa.cw21 Watch my Rolex repair video: https://youtu.be/jDnaotCTpTA |
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2 August 2011, 02:43 AM | #27 |
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Join Date: Jul 2011
Location: UAE
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index spots
Dear Vanessa,
Thank you ! i am still waiting for the shops call. I dont have an idea of what theyre gonna do with my watch. I am so disappointed with them and will never use their service again. Now, i am only hopeful that it will be returned to its original state. Cheers, Frank |
3 September 2011, 08:06 PM | #28 |
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Join Date: Aug 2011
Location: Macau
Watch: 16610LV 14060m
Posts: 399
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Hello! Thank you for this post. May i just check with you and take from your expert opinion. I recently purchased a NOS bnib 16610lv Z series about 1.5 weeks ago.
Would you recommend that i have it serviced? Everything seems to be in check so far. I wear it everyday to monitor any problems. Time is accurate so far comparing with my other automatic watches. I've showered with the watch and washed it under running water a few times. No problems so far. Many thanks in advance! |
12 September 2011, 02:32 AM | #29 |
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Location: new jersey
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First post FYI RSC in US charges $600 to service sub and $550 for Tudor sub.
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24 October 2011, 09:57 AM | #30 |
"TRF" Member
Join Date: Oct 2011
Real Name: Steve
Location: New York City
Watch: 116233
Posts: 193
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Thx Vanesa. Great post!!
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