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#121 |
Banned
Join Date: Aug 2009
Location: usa
Posts: 6,765
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Are there any straps that can be made to fit the 5711 that will stay securely in place? Even if not OEM, perhaps a good compromise would be to fit the watch with a strap temporarily so that the bracelet, and only the bracelet, can be sent for investigation. That way you get to wear it, you're guaranteed the whole watch won't be swapped, but you get the issue properly rectified.
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#122 | |
Banned
Join Date: Aug 2009
Location: usa
Posts: 6,765
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Quote:
I can’t be totally sure; it may be murkier than you think. I know a lot has changed in 15 years, but my warranty replacement in 2005 required my calling H Stern directly, then prodding AD to be more proactive. AD told me it would be replaced and they were just waiting on PP to have one available. After two months I called distributor, explained the situation, then asked if it was really that hard to get a new 5065. They salt it shouldn’t be at all. I contacted the AD with that information and had a watch two weeks. I felt as going AD never did anything besides sending my old one in and waiting for one to come in through normal supply lines. |
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#123 | |
"TRF" Member
Join Date: Nov 2018
Location: Europe
Posts: 3,360
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Quote:
Your AD should be your only contact and they better work out a solution for you w Rhone ASAP. You trying to work a separate channel w Patek directly may complicate matters and would only be necessary if your AD refused to take care of the issue. This I cannot imagine unless we don't have the full picture. |
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#124 |
Banned
Join Date: Jun 2019
Location: All around
Posts: 600
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i agree , AD 1st
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#125 |
"TRF" Member
Join Date: Sep 2011
Location: UK
Posts: 728
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I am working with the AD only, but as I said in the update they didn't seem that bothered really, like it wasn’t a big issue. They didn’t say they contacted PP and never said they would after seeing the marks. As they removed all the marks again, there’s nothing for PP to see. Even with a loupe the finish is perfect now, but the rust was days old. It was left as I said in my update, that is the whole story.
From my experience with boats stainless steel takes a while for rust to take, in the early stages it will rub of easily. That’s why I am laving it for a few weeks before going back. |
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#126 |
"TRF" Member
Join Date: Sep 2016
Location: calgary
Posts: 7
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Looks like a fake watch to me
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#127 |
2024 Pledge Member
Join Date: Mar 2014
Real Name: Clive
Location: The Alps
Watch: collections change
Posts: 6,282
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Thank you for your very constructive first post.....three years after you joined this wonderful forum.
__________________
. The path from WIShood to WISdom can have many turnings... ——————————————————————————————————— . 16803. 16570. 18038. 114300. GMW-B5000D. |
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#128 |
Banned
Join Date: May 2018
Real Name: Jonathan
Location: USA
Watch: P-01
Posts: 11,772
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#129 |
2024 Pledge Member
Join Date: Feb 2010
Real Name: Neil
Location: UK
Watch: ing ships roll in
Posts: 59,357
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#130 |
Banned
Join Date: May 2007
Location: ASK
Watch: SubC.5711.D500
Posts: 2,236
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Unfortunately, I have also found some rust on my 5711’s bracelet as well.
I forgot to take pictures. But strangely enough, the location and pattern of the rust is almost identical to Bonsai Man’s 5711. I took it to PPSC and they put cleaned it with the ultrasonic cleaner. It is gone for now. The SC said if the rust comes back, they would have to contact PP Genève. They refused to change the bracelet for me today. Considering that I still have warranty left, I think this is completely out of order. Sent from my iPhone using Tapatalk |
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#131 | |
"TRF" Member
Join Date: Nov 2018
Location: Europe
Posts: 3,360
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Quote:
Wondering if a specific batch of 2019 5711s is affected or if it is a more general problem. Bonsai Man's 5711 was from April 2019 - when did you get yours? |
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#132 |
2024 Pledge Member
Join Date: Apr 2019
Location: Texas
Posts: 903
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This has been an intriguing topic, I look forward to following until final outcome. Best of luck to the OP.
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#133 | |
Banned
Join Date: May 2007
Location: ASK
Watch: SubC.5711.D500
Posts: 2,236
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Quote:
Mine was from April 2018 Sent from my iPhone using Tapatalk |
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#134 | |
Banned
Join Date: May 2007
Location: ASK
Watch: SubC.5711.D500
Posts: 2,236
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Quote:
Intriguing indeed. Especially when PPSC refuses to replace the bracelet even if the watch is still under warranty. If the rust comes back and they still refuse to replace it, I will have to contact PP Genève. Sent from my iPhone using Tapatalk |
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#135 | |
"TRF" Member
Join Date: Sep 2011
Location: San Francisco, CA
Watch: this space
Posts: 1,867
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Quote:
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#136 |
"TRF" Member
Join Date: Nov 2018
Location: Europe
Posts: 3,360
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Mine is from July 2018 which makes me wonder if I should go for a swim in salt water to force the issue while it is under warranty...
![]() Have there been any changes in the way you wear or store the watch before you noticed the rust? |
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#137 |
Banned
Join Date: Mar 2019
Location: Houston, TX
Posts: 87
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My guess is that something PP is using in the brushing process of the bracelet is leaving trace material embedded in the finish and causing an electrolytic reaction. If you look at a brushed finish under high magnification you can see how rough it really is.
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#138 |
"TRF" Member
Join Date: Sep 2011
Location: UK
Posts: 728
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@ppalasthira did you get my second PM today, I am not sure it sent
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#139 | |
"TRF" Member
Join Date: Sep 2011
Location: UK
Posts: 728
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Quote:
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#140 |
"TRF" Member
Join Date: Sep 2011
Location: UK
Posts: 728
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Oh but more seriously, if your 5711 rusts Patek Philippe will refuse to replace your rusty bracelet regardless of warranty.
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#141 |
Banned
Join Date: May 2007
Location: ASK
Watch: SubC.5711.D500
Posts: 2,236
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#142 |
"TRF" Member
Join Date: Sep 2011
Location: San Francisco, CA
Watch: this space
Posts: 1,867
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Why won't they replace it?
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#143 |
"TRF" Member
Join Date: Jan 2009
Location: Asia & US
Posts: 1,551
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#144 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Nov 2012
Location: USA
Watch: addiction issues
Posts: 37,156
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I would have asked if they were FN with you. 30k watch they can replace the bracelet for probably $500 and they tell you to kick rocks
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#145 |
"TRF" Member
Join Date: Nov 2018
Location: Europe
Posts: 3,360
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#146 |
"TRF" Member
Join Date: Sep 2011
Location: UK
Posts: 728
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#147 |
2024 Pledge Member
Join Date: May 2016
Location: UK
Posts: 4,203
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#148 | ||
"TRF" Member
Join Date: Apr 2012
Location: England
Watch: 5990
Posts: 3,350
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Quote:
Quote:
Or you are still just working with your AD? |
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#149 |
"TRF" Member
Join Date: Sep 2011
Location: UK
Posts: 728
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I was referring to ppalasthira case being refused a new bracelet due to rust.
ppalasthira has now come forward with the same issue but was refused a new bracelet by the PPSC |
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#150 |
"TRF" Member
Join Date: Sep 2011
Location: UK
Posts: 728
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My case is still with PP and they are still testing, I think
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