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22 September 2010, 05:33 AM | #121 |
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22 September 2010, 10:00 AM | #122 |
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That's a fair one on the post Nicko, if it's gonna cost just as much to send it back, then of course it aint worth it.
Perhaps just put it down to experience and take a loss on this one, I am sure no one from this forum will now buy one of his straps and with many forum members using multiple watch sites I am sure this and the other threads about these straps will be referenced too and he will lose even more sales. I am sure many of us have had similar experiences with other products and sometimes it's best to let go rather than flog a dead horse and corse your self even more stress over the matter. Corvus have oviously been following this topic, so it may seem they are not concerened about negative press. As you say not good business practise for a small firm. |
22 September 2010, 05:54 PM | #123 | |
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23 September 2010, 05:19 AM | #124 |
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UPDATE!!!
As expected, nothing from Corvus.. |
23 September 2010, 05:21 AM | #125 |
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23 September 2010, 05:22 AM | #126 |
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23 September 2010, 06:07 AM | #127 |
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hi steve...any reply from corvus?
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23 September 2010, 06:23 AM | #128 |
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25 September 2010, 05:40 AM | #129 | |
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Well, I was shocked....I finally received a response from Corvus, they were very nice and offered to replace the strap or my money and they said that they didn't require that I send the strap back. I have sent them photos of the strap as they requested. I opted for a replacement strap as I think I was sent on from the first batch, hopefully the one they send me is better than this one. I will keep the forum updated. Here's a copy of the email they sent me in it's entirety.
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25 September 2010, 07:29 AM | #130 | |
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I'm glad it worked out for you, and I hope you don't have any issues with the second strap. I realize it's sometimes frustrating when we order something with high expectations and when it arrives, it doesn't meet those expectations. It seems to be human nature to expect an immediate resolution. Though the response from Corvus was a bit slow, they do seem to be trying to do the right thing. I believe most businesses will do the same if approached in a patient and respectful manner when an issue does arise. Kurt |
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25 September 2010, 07:33 AM | #131 |
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Better late than never |
25 September 2010, 07:34 AM | #132 |
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25 September 2010, 12:07 PM | #133 |
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Was I dreaming or did I see a couple of pix Steve posted the other day of the condition of his hour old strap? And Corvus made a post on the same thread also.
So my question is - if they have already seen the pix, why ask again? IMO - the "ACE" occurred way too late and seems like they were doing Steve a favour by offering a replacement at no extra expense from Steve or his money back..... Maybe I'm reading into it too much?!? |
25 September 2010, 05:48 PM | #134 | |
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25 September 2010, 06:35 PM | #135 |
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Hi Nicko,
I wear my work watch on a NATO 5 days a week. I have worn it with this strap for 18 months in my office, factory and on site. I have chopped of all the excess bits as they were just a nuisance. There is a little fraying on the edges where the strap goes through the buckle as the buckle is closer to 19mm than 20mm. The strap holes are ok. I am too frightened of you to even think of recommending the supplier. Tell me Steve - what would make you happy? IDEA!! PM me your address I'll send you a few NATO straps. Not the model shown but good enough for your old Rolex. I have some colours you might like but if you don't like em you can toss them in the bin. Sorry about the poor pix, I just took them a few minutes ago and the light was fading. Oh God, I'm apologising to you for my pix.
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25 September 2010, 10:05 PM | #136 |
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Hope the get it right this time.
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25 September 2010, 11:29 PM | #137 |
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how comfortable is the nato vs the oyster?
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25 September 2010, 11:35 PM | #138 |
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25 September 2010, 11:51 PM | #139 |
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But some days you need the armor
Agreed. But some days you need the armor.
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25 September 2010, 11:56 PM | #140 | |
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26 September 2010, 12:06 AM | #141 |
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26 September 2010, 12:07 AM | #142 |
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26 September 2010, 12:11 AM | #143 |
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26 September 2010, 12:14 AM | #144 | |
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All I really want is what I paid for, a Bond style Nato that is both functional as well as good looking. I appreciate the offer though. |
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8 October 2010, 01:13 AM | #145 |
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Hey Nicko... How about an update? Did you ever receive the replacement strap, and was it any better?
Kurt |
8 October 2010, 01:46 AM | #146 |
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5 December 2010, 12:22 PM | #147 |
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So what's the update?
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7 December 2010, 06:12 AM | #148 |
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OK, update...(Sorry, forgot to write it) The strap they sent me was the same piece of rubbish as the last one! I didn't even put the watch on it. I sold the 5513 with both Corvus Natos and the Zulu Band. IMO, they are pure junk...
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28 March 2011, 02:50 PM | #149 | |
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28 March 2011, 06:39 PM | #150 |
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Tags |
5513 , bond , nato , strap , submariner |
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