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tom3 · 22 December 2009, 09:25 PM

I bought a pre-owned GMT-II from a well respected dealer in London last week.

However it doesn't seem to be keeping time very well. I wound it fully, or so I thought - about 40 turns of the crown - before I went to bed last night at about 2300. It seemed OK at 0630 this morning when compared to my iPhone which I'd used as a reference the night before. However I've just compared the two again and the GMT has lost a couple of minutes.

Am I expecting too much from a pre-owned watch and should have it serviced myself? Or do I take it back and complain...?

dlite1873 · 22 December 2009, 09:42 PM

Take it back and explain the problem to the dealer. If he is a good dealer then he should help

Billymac · 22 December 2009, 09:44 PM

Take it back and complain. I don't think, rephrase that, it should not lose a couple of minutes in 7-8 hours. A dealer worth his salt will agree and sort things out. Did you pay with a credit card? if you did you will have a bit more protection if the goods are faulty.

Regards Billy.

tom3 · 22 December 2009, 09:50 PM

Yes, it was paid for with a credit card for exactly that reason.

I don't expect to have any problems dealing with them, as I say they have a good reputation, but I just wanted to check I wasn't alone in thinking this was unacceptable; I've only bought new watches before (although my old Sub wasn't much better at keeping time!

)

padi56 · 22 December 2009, 10:02 PM

Quote:

Originally Posted by tom3

I bought a pre-owned GMT-II from a well respected dealer in London last week.

However it doesn't seem to be keeping time very well. I wound it fully, or so I thought - about 40 turns of the crown - before I went to bed last night at about 2300. It seemed OK at 0630 this morning when compared to my iPhone which I'd used as a reference the night before. However I've just compared the two again and the GMT has lost a couple of minutes.

Am I expecting too much from a pre-owned watch and should have it serviced myself? Or do I take it back and complain...?

You cannot check any watch just over a couple of hours wind watch again and reset your watch not with the iphone.Try the speaking clock or any other reliable time source,then wear as normal.Check daily with same setting time source over 5 days then average out the loss or gain over those 5 days.Then if timekeeping is still out by more than -4 to + 6 seconds average daily have it regulated.

tom3 · 22 December 2009, 10:12 PM

Quote:

Originally Posted by padi56

You cannot check any watch just over a couple of hours wind watch again and reset your watch not with the iphone.Try the speaking clock or any other reliable time source,then wear as normal.Check daily with same setting time source over 5 days then average out the loss or gain over those 5 days.Then if timekeeping is still out by more than -4 to + 6 seconds average daily have it regulated.

Thanks, that's the plan for the next couple of days...

HL65 · 22 December 2009, 10:18 PM

Take it back--give him opportunity to address the problem!

esm · 22 December 2009, 10:33 PM

short period of time checking and using an iphone as a base could be your problems.

try checking it over a longer period - say a week at least and use someting like online time website to check time against.

good luck mate.

padi56 · 22 December 2009, 10:46 PM

Quote:

Originally Posted by esm

short period of time checking and using an iphone as a base could be your problems.

try checking it over a longer period - say a week at least and use someting like online time website to check time against.

good luck mate.

Which is exactly what I told him in post 5.

kkwn98 · 22 December 2009, 11:17 PM

Quote:

Originally Posted by SteelerFan1965

Take it back--give him opportunity to address the problem!

What problem?

zak98 · 22 December 2009, 11:52 PM

as others have said.. do a longer "test" .. if still an issue then take it back to be worked on. great watch!! congrats!

groovejosh · 23 December 2009, 12:00 AM

That would annoy the crap out of me. Definately get it sorted with the dealer. Your watch isn't from Wal-Mart!

kkwn98 · 23 December 2009, 01:01 AM

Quote:

Originally Posted by groovejosh

That would annoy the crap out of me. Definately get it sorted with the dealer. Your watch isn't from Wal-Mart!

No, but then again, if you had read the other posts, you would have seen there may not even be a problem.

JBat · 23 December 2009, 01:53 AM

If it does turn out needing to be regulated, it's a pretty simple procedure and a good dealer should do it at no cost to you.

tom3 · 23 December 2009, 01:59 AM

Agreed; there may not be a problem. But this thread was intended to find out what the general consensus would be if there was a problem.

Thanks for the input guys, seems I'm justified in expecting it to work properly.

esm · 23 December 2009, 02:36 AM

okay padi56......
just wanted to be sure, to be sure.... in post 8 again.....

C. Davidson · 23 December 2009, 02:38 AM

Tom3,

How old is the GMT you purchased?

tom3 · 23 December 2009, 02:51 AM

It's 5yrs old so perfect age for a service if it's not been done pre-sale... Which I thought it had but naively didn't confirm.

C. Davidson · 24 December 2009, 02:22 AM

Quote:

Originally Posted by tom3

It's 5yrs old so perfect age for a service if it's not been done pre-sale... Which I thought it had but naively didn't confirm.

I would guess that it hasnt been serviced before...it doesn't hurt to confirm this with the place of purchase. Perhaps you should visit them, tell them the power reserve shortcomings of the GMT and see if they offer any solutions to your liking.

Im interested in hearing your progess.

1000ftSub · 24 December 2009, 02:23 AM

Quote:

Originally Posted by dlite1873

Take it back and explain the problem to the dealer. If he is a good dealer then he should help

indeed

sea-dweller · 24 December 2009, 02:23 AM

I would take it back...

tom3 · 30 January 2010, 12:01 AM

Well, I took it back at the start of Jan and got it back today. Apparently it needed a new rotor arm and has had a general service too. They polished it up a bit as well, so it looks pretty good now.

They did try to make me pay (£160) for it but changed their minds when I reminded them I'd only bought it a few weeks previously.

Dr.B · 30 January 2010, 12:11 AM

If he is a respected dealer and a gentleman, he will take care of the issue. If not.....take it back.
Good luck!

Earl · 30 January 2010, 12:23 AM

Quote:

Originally Posted by tom3

Well, I took it back at the start of Jan and got it back today. Apparently it needed a new rotor arm and has had a general service too. They polished it up a bit as well, so it looks pretty good now.

They did try to make me pay (£160) for it but changed their minds when I reminded them I'd only bought it a few weeks previously.

I like the way this turned out :o)

Tools · 30 January 2010, 02:48 AM

Quote:

Originally Posted by tom3

Well, I took it back at the start of Jan and got it back today. Apparently it needed a new rotor arm and has had a general service too. They polished it up a bit as well, so it looks pretty good now.

They did try to make me pay (£160) for it but changed their minds when I reminded them I'd only bought it a few weeks previously.

Glad they got it sorted out... The rotor axle should always be changed at service, so I would say that, although it may have been cleaned and oiled, it was not actually overhauled and worn parts replaced........

You might still want to have that done in a couple of years........

ersnyder · 30 January 2010, 02:51 AM

Sounds like a good AD!

Zirotti · 30 January 2010, 02:54 AM

Here you go: http://www.timeanddate.com/worldclock/

JUSTROLEXES · 30 January 2010, 02:58 AM

Tom at 5 years a service might be needed and since you just bought it I would address the issue with the dealer and have them service it for you...
Best of Luck

tom3 · 30 January 2010, 07:48 AM

Cheers guys. And it wasn't an AD, just a well respected second hand dealer!

landroverking · 30 January 2010, 09:17 AM

The last Rolex I got a Sea Dweller didn't track time worth a damn the for the first 24 hours. After wearing for a couple of days it has been the last 8 months about +2 per day. I don't know if after sitting so long in the case was the problem but after the first day I was not a happy camper. An old watch marker told me once to keep track of the -/+ in a note book for a week.

22 December 2009, 09:25 PM	#1
tom3 "TRF" Member Join Date: Dec 2009 Location: London Watch: GMT-II & some IWCs Posts: 8	Should I complain? I bought a pre-owned GMT-II from a well respected dealer in London last week. However it doesn't seem to be keeping time very well. I wound it fully, or so I thought - about 40 turns of the crown - before I went to bed last night at about 2300. It seemed OK at 0630 this morning when compared to my iPhone which I'd used as a reference the night before. However I've just compared the two again and the GMT has lost a couple of minutes. Am I expecting too much from a pre-owned watch and should have it serviced myself? Or do I take it back and complain...?

22 December 2009, 11:52 PM	#11
zak98 "TRF" Member Join Date: Oct 2007 Location: TN Watch: Rolex Posts: 2,166	as others have said.. do a longer "test" .. if still an issue then take it back to be worked on. great watch!! congrats! __________________ Z- Submariner; P- Airking; R- DateJust; M- GMTII; C0 - Milgauss GV Breitling SuperOcean Heritage 46 Omega Speedmaster Racing Panerai PAM390

23 December 2009, 02:38 AM	#17
C. Davidson "TRF" Member Join Date: Aug 2008 Real Name: Chris Location: WXSW Watch: GMT (116710) Posts: 2,723	Tom3, How old is the GMT you purchased? __________________ -Cheers, Chris #15,634 "The heart of the discerning acquires knowledge; the ears of the wise seek it out."

24 December 2009, 02:23 AM	#21
sea-dweller "TRF" Member Join Date: Oct 2007 Real Name: Dennis Location: Bay Area - 925 Posts: 40,018	I would take it back... __________________ TRF Member #6699 (since September 2007)

30 January 2010, 02:58 AM	#28
JUSTROLEXES ⭐⭐⭐⭐⭐ 2024 ??? Sponsor & Boutique Seller Join Date: Jul 2009 Real Name: Tony Geha Location: San Diego, CA Watch: Yacht-Master Posts: 50,205	Tom at 5 years a service might be needed and since you just bought it I would address the issue with the dealer and have them service it for you... Best of Luck __________________ Instagram @JustRolexes 2FA security active

22 December 2009, 09:42 PM	#2
dlite1873 "TRF" Member Join Date: Oct 2008 Location: Glasgow Watch: 2220.80 Seamaster Posts: 140	Take it back and explain the problem to the dealer. If he is a good dealer then he should help

22 December 2009, 09:44 PM	#3
Billymac "TRF" Member Join Date: Dec 2009 Location: Glasgow, Scotland Posts: 15	Take it back and complain. I don't think, rephrase that, it should not lose a couple of minutes in 7-8 hours. A dealer worth his salt will agree and sort things out. Did you pay with a credit card? if you did you will have a bit more protection if the goods are faulty. Regards Billy.

22 December 2009, 09:50 PM	#4
tom3 "TRF" Member Join Date: Dec 2009 Location: London Watch: GMT-II & some IWCs Posts: 8	Yes, it was paid for with a credit card for exactly that reason. I don't expect to have any problems dealing with them, as I say they have a good reputation, but I just wanted to check I wasn't alone in thinking this was unacceptable; I've only bought new watches before (although my old Sub wasn't much better at keeping time! )

22 December 2009, 10:18 PM	#7
HL65 TRF Moderator & 2024 DATE-JUST41 Patron Join Date: Dec 2007 Real Name: Ken Location: SW Florida Watch: One on my wrist. Posts: 63,706	Take it back--give him opportunity to address the problem!

22 December 2009, 10:33 PM	#8
esm "TRF" Member Join Date: Jul 2008 Real Name: Eric Location: Location,Location Watch: this, bro... Posts: 15,340	short period of time checking and using an iphone as a base could be your problems. try checking it over a longer period - say a week at least and use someting like online time website to check time against. good luck mate.

23 December 2009, 12:00 AM	#12
groovejosh Member Join Date: Dec 2009 Real Name: Josh Location: Nashville Watch: Rolex GMT-Master 2 Posts: 41	That would annoy the crap out of me. Definately get it sorted with the dealer. Your watch isn't from Wal-Mart!

23 December 2009, 01:53 AM	#14
JBat "TRF" Member Join Date: Dec 2007 Real Name: John Location: Washington Watch: 16710, 16610, DJ Posts: 7,329	If it does turn out needing to be regulated, it's a pretty simple procedure and a good dealer should do it at no cost to you.

23 December 2009, 01:59 AM	#15
tom3 "TRF" Member Join Date: Dec 2009 Location: London Watch: GMT-II & some IWCs Posts: 8	Agreed; there may not be a problem. But this thread was intended to find out what the general consensus would be if there was a problem. Thanks for the input guys, seems I'm justified in expecting it to work properly.

23 December 2009, 02:36 AM	#16
esm "TRF" Member Join Date: Jul 2008 Real Name: Eric Location: Location,Location Watch: this, bro... Posts: 15,340	okay padi56...... just wanted to be sure, to be sure.... in post 8 again.....

23 December 2009, 02:51 AM	#18
tom3 "TRF" Member Join Date: Dec 2009 Location: London Watch: GMT-II & some IWCs Posts: 8	It's 5yrs old so perfect age for a service if it's not been done pre-sale... Which I thought it had but naively didn't confirm.

30 January 2010, 12:01 AM	#22
tom3 "TRF" Member Join Date: Dec 2009 Location: London Watch: GMT-II & some IWCs Posts: 8	Well, I took it back at the start of Jan and got it back today. Apparently it needed a new rotor arm and has had a general service too. They polished it up a bit as well, so it looks pretty good now. They did try to make me pay (£160) for it but changed their minds when I reminded them I'd only bought it a few weeks previously.

30 January 2010, 12:11 AM	#23
Dr.B "TRF" Member Join Date: Nov 2008 Real Name: Fernando Location: North Carolina Watch: SS White Daytona Posts: 1,944	If he is a respected dealer and a gentleman, he will take care of the issue. If not.....take it back. Good luck!

30 January 2010, 02:51 AM	#26
ersnyder 2024 Pledge Member Join Date: Jul 2009 Real Name: Eric Location: Long Beach CA USA Watch: Rolex Explorer II Posts: 4,102	Sounds like a good AD!

30 January 2010, 02:54 AM	#27
Zirotti "TRF" Member Join Date: Oct 2009 Real Name: Jason Location: Tejas Watch: Invicta Posts: 1,066	Here you go: http://www.timeanddate.com/worldclock/

30 January 2010, 07:48 AM	#29
tom3 "TRF" Member Join Date: Dec 2009 Location: London Watch: GMT-II & some IWCs Posts: 8	Cheers guys. And it wasn't an AD, just a well respected second hand dealer!

30 January 2010, 09:17 AM	#30
landroverking "TRF" Member Join Date: Dec 2008 Real Name: Jay Location: TEXAS Watch: Daytona Posts: 7,648	The last Rolex I got a Sea Dweller didn't track time worth a damn the for the first 24 hours. After wearing for a couple of days it has been the last 8 months about +2 per day. I don't know if after sitting so long in the case was the problem but after the first day I was not a happy camper. An old watch marker told me once to keep track of the -/+ in a note book for a week.

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