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ndr · 23 January 2021, 04:09 AM

For those who are curious, I just received my Sea-Dweller back from the Dallas Rolex Service Center earlier today. Dallas RSC received my watch on 12/11/20 and quoted me an 11-week turnaround time on 12/17/20. I received a call from RSC on 1/20/21 that my watch was ready. On 1/21/21, FedEx emailed me notification that my watch was being overnighted to my house. A 5-week turnaround time is great, especially considering Rolex closes shop for a week or so around Christmas.

The watch looks great, practically brand new. In addition to a full service, I also had Dallas RSC replace a chipped/scratched sapphire crystal as well as replace a dented/scratched bezel. Couldn't be happier.

Jster · 23 January 2021, 07:46 AM

That's great to hear! My DJ41 is currently in transit to the Dallas Center. Thanks for the info.

StillTrying · 23 January 2021, 08:24 AM

Thanks for the update!

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southtexas · 23 January 2021, 08:26 AM

Do you mind sharing what it cost?

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tike71 · 23 January 2021, 08:30 AM

I thought RSC uses USPS registered mail exclusively? Is this no longer the case?

Nunez. Jacob · 23 January 2021, 09:05 AM

Pics or it didnt happen lol

ndr · 2 February 2021, 09:46 AM

The cost was $750 for the service, $158.40 for the sapphire crystal replacement/gasket, and $40 for the black bezel insert. $65 for S&H via UPS.

Rolex required me to ship my watch to them via USPS but they shipped it back via FedEx.

ndr · 2 February 2021, 09:50 AM

Quote:

Originally Posted by Nunez. Jacob

Pics or it didnt happen lol

Here ya go!

mrmahdi · 23 February 2022, 06:26 AM

I submitted my watch to the RSC in Beverly Hills and I was quoted a 6-8 week turnaround time. It’s for an overhaul. Hopefully it’s done sooner. Will keep you all posted God willing.

Justin-rwx · 23 February 2022, 07:40 AM

Did you request for a polishing or did you choose to opt out?

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garyk · 23 February 2022, 07:54 AM

Quote:

Originally Posted by mrmahdi

I submitted my watch to the RSC in Beverly Hills and I was quoted a 6-8 week turnaround time. It’s for an overhaul. Hopefully it’s done sooner. Will keep you all posted God willing.

Me too. Waiting to hear from them, should be soon!! Good luck!!

fskywalker · 23 February 2022, 09:47 AM

Congrats!

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mrmahdi · 23 February 2022, 12:09 PM

Quote:

Originally Posted by Justin-rwx

Did you request for a polishing or did you choose to opt out?

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I included the polish as well. And a replace of the crystal. It’s been 4 weeks so far.

mrmahdi · 23 February 2022, 12:10 PM

Quote:

Originally Posted by garyk

Me too. Waiting to hear from them, should be soon!! Good luck!!

How long have you waited? It’s been 4 weeks for me.

ArtNouveau · 23 February 2022, 12:39 PM

My AD sent my BLRO to Dallas last year when it started losing lots of time. Was told 8 weeks, think it came back a week or two early. Only weird thing with warranty work is they didn’t say what they did to fix it but it’s been fine ever since.

mrmahdi · 23 February 2022, 12:58 PM

Quote:

Originally Posted by ArtNouveau

My AD sent my BLRO to Dallas last year when it started losing lots of time. Was told 8 weeks, think it came back a week or two early. Only weird thing with warranty work is they didn’t say what they did to fix it but it’s been fine ever since.

Did you have an overhaul?

rolexjackson · 23 February 2022, 01:25 PM

Quote:

Originally Posted by ndr

Here ya go!

WoW that looks amazing!! and very cool that it got done so quick!

23 January 2021, 04:09 AM	#1
ndr "TRF" Member Join Date: Jan 2021 Location: California Posts: 3	RSC Dallas Service Turnaround For those who are curious, I just received my Sea-Dweller back from the Dallas Rolex Service Center earlier today. Dallas RSC received my watch on 12/11/20 and quoted me an 11-week turnaround time on 12/17/20. I received a call from RSC on 1/20/21 that my watch was ready. On 1/21/21, FedEx emailed me notification that my watch was being overnighted to my house. A 5-week turnaround time is great, especially considering Rolex closes shop for a week or so around Christmas. The watch looks great, practically brand new. In addition to a full service, I also had Dallas RSC replace a chipped/scratched sapphire crystal as well as replace a dented/scratched bezel. Couldn't be happier.

23 January 2021, 08:26 AM	#4
southtexas 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: May 2011 Location: Great State of TX Posts: 5,734	RSC Dallas Service Turnaround Do you mind sharing what it cost? Sent from my iPhone using Tapatalk __________________ Forty six & 2 are just ahead of me. Follow me on Instagram @ccrolex

23 February 2022, 09:47 AM	#12
fskywalker 2024 Pledge Member Join Date: Aug 2014 Real Name: Francisco Location: San Juan, PR Watch: Is Ticking ! Posts: 25,031	Congrats! Sent from my iPhone using Tapatalk Pro __________________ Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 Zenith 02.480.405 2FA security enabled

23 January 2021, 07:46 AM	#2
Jster 2024 Pledge Member Join Date: Feb 2018 Location: California Posts: 1,250	That's great to hear! My DJ41 is currently in transit to the Dallas Center. Thanks for the info.

23 January 2021, 08:24 AM	#3
StillTrying "TRF" Member Join Date: Mar 2020 Location: Space Watch: 16570, black Posts: 965	Thanks for the update! Sent from my iPhone using Tapatalk

23 January 2021, 08:30 AM	#5
tike71 "TRF" Member Join Date: May 2020 Location: NV Posts: 268	I thought RSC uses USPS registered mail exclusively? Is this no longer the case?

23 January 2021, 09:05 AM	#6
Nunez. Jacob "TRF" Member Join Date: Jun 2016 Location: Hesperia Posts: 280	Pics or it didnt happen lol

2 February 2021, 09:46 AM	#7
ndr "TRF" Member Join Date: Jan 2021 Location: California Posts: 3	The cost was $750 for the service, $158.40 for the sapphire crystal replacement/gasket, and $40 for the black bezel insert. $65 for S&H via UPS. Rolex required me to ship my watch to them via USPS but they shipped it back via FedEx.

23 February 2022, 06:26 AM	#9
mrmahdi "TRF" Member Join Date: May 2020 Location: Los Angeles Posts: 149	I submitted my watch to the RSC in Beverly Hills and I was quoted a 6-8 week turnaround time. It’s for an overhaul. Hopefully it’s done sooner. Will keep you all posted God willing.

23 February 2022, 07:40 AM	#10
Justin-rwx "TRF" Member Join Date: Jan 2022 Location: Bay Area, CA Posts: 23	Did you request for a polishing or did you choose to opt out? Sent from my iPhone using Tapatalk

23 February 2022, 12:39 PM	#15
ArtNouveau 2024 Pledge Member Join Date: Jan 2013 Location: NWA, USA Watch: BLRO/Daytona/OP41s Posts: 5,226	My AD sent my BLRO to Dallas last year when it started losing lots of time. Was told 8 weeks, think it came back a week or two early. Only weird thing with warranty work is they didn’t say what they did to fix it but it’s been fine ever since.

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