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Old 19 September 2023, 02:36 AM   #1
Justinmg
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Planet ocean bezel

Just wondering if anyone has had issues with their planet ocean bezel. I’ve now had to send it back to Omega twice because it’s spinning freely in both directions. I spend a lot of time in the salt water with it but I always soak it in fresh water after use in salt water. I’m very disappointed in a dive watch that can’t be used for diving. I have only had the watch for about two years. Purchased new from from a AD, I’m thinking about going back to Tudor or Rolex, I never had an issue with those brands and saltwater, my sub saw way more saltwater use. I guess the PO uses a very unique spring mechanism that can’t be replaced by a local watch maker, I tried or at least that can’t get the parts from OMEGA.
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Old 19 September 2023, 03:11 AM   #2
SSMOKE
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I wear my PLANET OCEAN in the salt water, somewhat regularly and have not had a problem in the approximately 18 months that I have owned it.
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Old 19 September 2023, 07:02 AM   #3
Justinmg
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I wear my PLANET OCEAN in the salt water, somewhat regularly and have not had a problem in the approximately 18 months that I have owned it.
That gives me hope, I really love the watch. At least it’s been fixed under warranty.
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Old 19 September 2023, 10:33 AM   #4
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My PO did the same and eventually got stuck in place, but this only happened after it returned from its 1st service. I could see the bezel must have been bent during service... Try seeing if the gap between the bezel and case is even while you turn the bezel in a full rotation.

It subsequently got sent back to Swatch 2-3 times before they finally replaced the bezel. Each time they just swapped the clickspring and didn't seem to bother with a simple function test.

I hope you get this sorted out, although multiple visits seems to be common around here.
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Old 19 September 2023, 12:02 PM   #5
sah
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2.5 years with my orange 43.5 creamsicle. Almost daily chlorine swimming pool, and perhaps 40 ocean swims, dives. No issues.
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Old 20 September 2023, 12:04 AM   #6
Justinmg
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Quote:
Originally Posted by jum3 View Post
My PO did the same and eventually got stuck in place, but this only happened after it returned from its 1st service. I could see the bezel must have been bent during service... Try seeing if the gap between the bezel and case is even while you turn the bezel in a full rotation.

It subsequently got sent back to Swatch 2-3 times before they finally replaced the bezel. Each time they just swapped the clickspring and didn't seem to bother with a simple function test.

I hope you get this sorted out, although multiple visits seems to be common around here.
the first time it went in for the bezel they also did a full service on the movement because of something with the main spring, which was nice they checked and caught it. That was done under warranty. They seem to do a thorough check. I hope this is the last time I have to send it for this issue. Last time it was gone for almost 3 months!
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Old 20 September 2023, 12:07 AM   #7
Justinmg
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2.5 years with my orange 43.5 creamsicle. Almost daily chlorine swimming pool, and perhaps 40 ocean swims, dives. No issues.
Good to hear, I bought a dive watch because I spend a lot of time in the water and hoped it would hold up good lol
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Old 20 September 2023, 06:20 AM   #8
sah
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Also use the bezel on average twice a day for two years to time meals for my dog. No issues with bezel.
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