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Mjack1 · 31 March 2020, 07:33 AM

I was told by a Rolex dealer that Rolex servicing
centers would only work on Rolexes that came from an authorized dealer.

Have been thinking about buying a pre-owned Rolex from a reputable on-line dealer - watchuwant.com - and they claim to have the original papers, warranty card, dealer stamp, etc.

Does anyone have experience with having pre-owned Rolex watches serviced? Any advice or am I being overly concerned.

I've used watchuwant.com before and had a great experience.

thanks

Tools · 31 March 2020, 07:41 AM

Rolex will service any Rolex watch that is authentic.

They will not know, or care, where you bought it from.

CKizzy · 31 March 2020, 07:44 AM

^+1 to above^ Some AD's use questionable tactics.

kieselguhr · 31 March 2020, 07:59 AM

Quote:

Originally Posted by Tools

Rolex will service any Rolex watch that is authentic.

They will not know, or care, where you bought it from.

Great reply from Larry. This has been my experience thus far with both Tudor and Rolex

burneyr · 31 March 2020, 08:31 AM

Well the dealer didn't lie... Rolex watches ALL come from an AD. Where they go after that is anyone's guess.

However I believe the dealer was using an underhanded sales technique.

Besides I'd never let a RSC touch my watch so long as there are good independents like Rik Dietl doing business.

CK19 · 31 March 2020, 01:01 PM

Took a OP39 that stopped ticking that I bought second hand, not a dealer, but third party. Full kit to the dealer at my mall. Looked at me side eye, until i pulled out the warranty card and sales receipt (different AD) from previous owner. At the closed PA RSC until COVID slows down currently. No issues.

31 March 2020, 07:33 AM	#1
Mjack1 Banned Join Date: Mar 2020 Location: USA Posts: 63	Pre-owned Rolex Servicing I was told by a Rolex dealer that Rolex servicing centers would only work on Rolexes that came from an authorized dealer. Have been thinking about buying a pre-owned Rolex from a reputable on-line dealer - watchuwant.com - and they claim to have the original papers, warranty card, dealer stamp, etc. Does anyone have experience with having pre-owned Rolex watches serviced? Any advice or am I being overly concerned. I've used watchuwant.com before and had a great experience. thanks

31 March 2020, 07:41 AM	#2
Tools TRF Moderator & 2024 SUBMARINER Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,414	Rolex will service any Rolex watch that is authentic. They will not know, or care, where you bought it from. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

31 March 2020, 07:44 AM	#3
CKizzy "TRF" Member Join Date: Mar 2020 Real Name: Chris Location: Nampa, ID Watch: Tachymeter Posts: 696	^+1 to above^ Some AD's use questionable tactics.

31 March 2020, 08:31 AM	#5
burneyr "TRF" Member Join Date: Nov 2011 Real Name: Burney Location: N. Florida Posts: 69	Well the dealer didn't lie... Rolex watches ALL come from an AD. Where they go after that is anyone's guess. However I believe the dealer was using an underhanded sales technique. Besides I'd never let a RSC touch my watch so long as there are good independents like Rik Dietl doing business.

31 March 2020, 01:01 PM	#6
CK19 "TRF" Member Join Date: Feb 2020 Location: Delaware Posts: 51	Took a OP39 that stopped ticking that I bought second hand, not a dealer, but third party. Full kit to the dealer at my mall. Looked at me side eye, until i pulled out the warranty card and sales receipt (different AD) from previous owner. At the closed PA RSC until COVID slows down currently. No issues.

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