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Old 14 September 2024, 12:34 AM   #1
johnk
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Rolex DeepSea - SeaDweller RSC Service Estimate....

My Daily wear watch is generally my Black/Blue Deepsea. It's perhaps ~8 years old and was in excellent condition. I had actually been thinking lately how long it would go before requiring service. Tuesday I went to put it on, went to wind it and there was zero resistance when winding the crown.

I called the RSC in NY where I've sent 4-5 other watches over the years and they stated that they only perform warranty repair now and they instructed me to send the watch to the RSC in Dallas. I shipped Wednesday, the watch was signed for Thursday (yesterday) and this morning I received the estimate which I approved.. 'Complete overhaul, refinish bracelet and refinish case' $900 to include return shipping... While this estimate doesn't show it, I expect them to also replace the escape valve like the RSC has done on (2) of my other SeaDwellers..

The price is in-line with what I expected based on my previous experiances with the RSCs on SeaDwellers, and while the watch was still in beautiful condition for a daily wearer, I'm excited to get it back in near perfect condition..

The good news is I'm 'forced' to wear some of my other Rolexs for a while, LOL..

I hope this helps, more to come...


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Old 14 September 2024, 12:44 AM   #2
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You’re very lucky that you shipped out the watch Wednesday, it delivered Thursday (yesterday) and already got an estimate today.

I’m anxiously waiting for my watch to get delivered to RSC Dallas as I dropped off my watch at the USPS on Monday, September 9th with an estimated arrival date being Wednesday, September 11th, your same ship date, and my watch is still here in Miami with no movement whatsoever.



This was screenshot on Wednesday, the day it was suppose to be delivered





And this is what it shows today as of a few minutes ago.




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Old 14 September 2024, 12:47 AM   #3
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FWIW, I had to send my “lucky 3” Submariner in for service a couple weeks ago. RSC quoted $1150 CAD for the full service, and 19 days.

Hope you get yours back sooner than later
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Old 14 September 2024, 12:53 AM   #4
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Quote:
Originally Posted by rolex_DateJust View Post
You’re very lucky that you shipped out the watch Wednesday, it delivered Thursday (yesterday) and already got an estimate today.

I’m anxiously waiting for my watch to get delivered to RSC Dallas as I dropped off my watch at the USPS on Monday, September 9th with an estimated arrival date being Wednesday, September 11th, your same ship date, and my watch is still here in Miami with no movement whatsoever.



This was screenshot on Wednesday, the day it was suppose to be delivered




Sent from my iPhone using Tapatalk

The shipping instructions I received stated to ship via USPS 'Registered" and no other way via USPS, OR my preferred carrier. The last time I shipped a Rolex via USPS "Registered" it took over a week travel time, so I shipped via Fedex this time... Very happy I did.


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Old 14 September 2024, 01:01 AM   #5
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Ahh man I should’ve done that. I shipped USPS registered
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Old 14 September 2024, 01:27 AM   #6
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I just received the service acknowledgement from the Dallas RSC, they estimate '3 week' turnaround..

More to come...

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Old 14 September 2024, 01:37 AM   #7
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I recently sent my wife’s Datejust in for a service to RSC in the U.K. and they are quoting 9 weeks turnaround. Seems like a long timeframe.
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Old 14 September 2024, 02:14 AM   #8
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i dont think the escape valve is part of the overhaul. if they didn't state it in the estimate, most likely they wont replace it unless something is wrong with it after they take the watch apart.
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Old 14 September 2024, 02:21 AM   #9
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IDK....

The escape valves on (2) other of my SeaDwellers were automatically replaced by the RSC, I was told it was part of the standard SD service..

I don't recall it showing on the original estimates but did show on the final work orders which were the same price as my estimates....

I'll report back on what happens....



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Old 14 September 2024, 04:47 AM   #10
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Reasonable service quote and great turnaround. Good to hear.
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Old 14 September 2024, 06:35 AM   #11
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Coincidentally, sent my DSSD 116660 a bit over 3wks ago (Lititz) and got my quote back last Friday; right at $900 for complete overhaul, refinish and re-certify depth, timing, etc.

They said 4-6wks but my AD said after we get the quote/est it's usually only a couple weeks tops to get it back.

Pretty happy with the amount. Was afraid it was going to be higher.
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Old 14 September 2024, 07:14 AM   #12
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It is great to see these quotes and timing estimates. thanks for sharing.
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Old 14 September 2024, 11:27 AM   #13
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Originally Posted by rolex_DateJust View Post
Ahh man I should’ve done that. I shipped USPS registered
USPS Registered means that everybody who touches it has to sign for it and it’s always kept under lock and key. Slows things down but it’s reassuring. Also in general USPS tracking is often not updated in real time so I bet it’s farther along than it looks.
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Old 14 September 2024, 03:47 PM   #14
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Sounds like a reasonable quote
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Old 14 September 2024, 08:18 PM   #15
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Sounds about right. It will look good as new when you get it back.
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Old 14 September 2024, 08:21 PM   #16
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Will they give it the full-depth pressure test?
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Old 14 September 2024, 10:33 PM   #17
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Ahh man I should’ve done that. I shipped USPS registered

You did the right thing.
Adding one week is nothing compared to the increased risk of FedEx overnight.


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Old 14 September 2024, 10:36 PM   #18
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Will they give it the full-depth pressure test?

@Bas may know the full answer, but my local Rolex certified watchmaker said it's a static dry test.

What I'd wonder is how the HEV is tested?


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Old 14 September 2024, 10:51 PM   #19
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Good information. Keep us updated on the service and end results.
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Old 15 September 2024, 01:30 AM   #20
johnk
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you did the right thing.
Adding one week is nothing compared to the increased risk of fedex overnight.


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lol


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Old 15 September 2024, 01:33 AM   #21
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Will they give it the full-depth pressure test?
I heard they tie it to a kite string and lower it down into the Marianas Trench. It is comes up dry they ship it...




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Old 15 September 2024, 10:18 AM   #22
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I heard they tie it to a kite string and lower it down into the Marianas Trench. It is comes up dry they ship it...




.
What I meant was, I recall that the only equipment capable of fully pressure testing a Deepsea was located in Geneva and watches were sent there if anyone wanted a full pressure test. No idea if this is still true.
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Old 15 September 2024, 07:47 PM   #23
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What I meant was, I recall that the only equipment capable of fully pressure testing a Deepsea was located in Geneva and watches were sent there if anyone wanted a full pressure test. No idea if this is still true.
I read somewhere I think that NY and Dallas has the machine to test the DS now. I just remembered I sent a DS way back and it went to PA Rolex service/ training site they had to machine because I asked wanted to make sure it was fully tested to depth.
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Old 15 September 2024, 09:53 PM   #24
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Sounds about right. It'll be good as new.
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Old 15 September 2024, 09:54 PM   #25
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FWIW, I had to send my “lucky 3” Submariner in for service a couple weeks ago. RSC quoted $1150 CAD for the full service, and 19 days.

Hope you get yours back sooner than later
What was the issue with your Sub, Brian?
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Old 16 September 2024, 04:42 AM   #26
brandrea
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What was the issue with your Sub, Brian?

My wife went to wind the watch and set the time … lo and behold, the second hand didn’t move.

No knocks or anything so I guess it was just time for service …

Off it went


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Old 16 September 2024, 06:14 AM   #27
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Originally Posted by rolex_DateJust View Post
You’re very lucky that you shipped out the watch Wednesday, it delivered Thursday (yesterday) and already got an estimate today.

I’m anxiously waiting for my watch to get delivered to RSC Dallas as I dropped off my watch at the USPS on Monday, September 9th with an estimated arrival date being Wednesday, September 11th, your same ship date, and my watch is still here in Miami with no movement whatsoever.



This was screenshot on Wednesday, the day it was suppose to be delivered





And this is what it shows today as of a few minutes ago.




Sent from my iPhone using Tapatalk
Sadly our local USPS service from Miami is atrocious. You probably used the Brickell office? They’ve been notorious for leaving packages for days, either without even inbound collection scanning them or just leaving them scanned in that back office. They’ve caused me numerous problems.
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Old 16 September 2024, 06:18 AM   #28
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Sadly our local USPS service from Miami is atrocious. You probably used the Brickell office? They’ve been notorious for leaving packages for days, either without even inbound collection scanning them or just leaving them scanned in that back office. They’ve caused me numerous problems.
I used, for the very first time, the USPS in key Biscayne since I work in the area. I see they did their part and it got scanned at the main plant on NW 25th st but hasn’t been scanned since last Monday at all.

All I can do is wait it out and see what happens. USPS sucks. Especially here in Miami like you said.
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Old 16 September 2024, 09:08 AM   #29
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but hasn’t been scanned since last Monday at all.

All I can do is wait it out and see what happens. USPS sucks. Especially here in Miami like you said.
That was my experience with USPS Registered as well when I shipped a watch coast to coast. It went a week w/o any update at all even though it was moving... I now use a different carrier.

Good luck!

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Old 16 September 2024, 09:15 AM   #30
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That was my experience with USPS Registered as well when I shipped a watch coast to coast. It went a week w/o any update at all even though it was moving... I now use a different carrier.

Good luck!

.

Thank you!

I’m looking forward to your experience with Dallas RSC when they finish your watch. Hoping mine gets to them this week!
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