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kid4life · 29 July 2018, 11:13 AM

Lots of stock of two tone and PM.

Stainless section was full but they couldn’t / wouldn’t sell me anything as the sales person said “if we sell any of these to you we won’t have any for our customers to try on and we don’t know when we will get any more in stock.”

Just FYI. Sad state of affairs.

brandrea · 29 July 2018, 11:15 AM

Quote:

Originally Posted by kid4life

Lots of stock of two tone and PM.

Stainless section was full but they couldn’t / wouldn’t sell me anything as the sales person said “if we sell any of these to you we won’t have any for our customers to try on and we don’t know when we will get any more in stock.”

Just FYI. Sad state of affairs.

Did they have a BLRO on display?

Al1969 · 29 July 2018, 11:18 AM

Quote:

Originally Posted by kid4life

Lots of stock of two tone and PM.

Stainless section was full but they couldn’t / wouldn’t sell me anything as the sales person said “if we sell any of these to you we won’t have any for our customers to try on and we don’t know when we will get any more in stock.”

Just FYI. Sad state of affairs.

Stainless section was full of ____?

kid4life · 29 July 2018, 11:21 AM

Quote:

Originally Posted by brandrea

Did they have a BLRO on display?

No BLRO or BLNR - they had a sub date, no date, gmt and yachtmaster, Milgauss variants and two tone gmt - no bluesy though

brandrea · 29 July 2018, 11:23 AM

Quote:

Originally Posted by kid4life

No BLRO or BLNR - they had a sub date, no date, gmt and yachtmaster, Milgauss variants and two tone gmt - no bluesy though

Pretty much the same as the last time I was there

kid4life · 29 July 2018, 11:25 AM

Quote:

Originally Posted by brandrea

Pretty much the same as the last time I was there

Sorry - I am visiting from Boston and thought I would check it out - did go to the Holt Renfrew and picked up some Creed Aventus. So not a bad day lol

vonkarajanis · 29 July 2018, 11:39 AM

Quote:

Originally Posted by kid4life

Sorry - I am visiting from Boston and thought I would check it out - did go to the Holt Renfrew and picked up some Creed Aventus. So not a bad day lol

You should check out RdV on Bloor St. West. Much better stock than the Raffi locations (Yorkdale and SQ1). Nicer folks and they actually don’t play games there either. Whatever you see is exactly what’s available for immediate purchase. Lets you keep stickers and warranty card as well. Ask for Anna, great manager.

Sent from my iPhone using Tapatalk

oldblock · 29 July 2018, 11:47 AM

What BS - we need for customers to try on!!!!
What they might mean is buy a PM and we might let you buy an SS???

kid4life · 29 July 2018, 11:49 AM

Quote:

Originally Posted by vonkarajanis

You should check out RdV on Bloor St. West. Much better stock than the Raffi locations (Yorkdale and SQ1). Nicer folks and they actually don’t play games there either. Whatever you see is exactly what’s available for immediate purchase. Lets you keep stickers and warranty card as well. Ask for Anna, great manager.

Sent from my iPhone using Tapatalk

Sweet - thanks ! Will see if I make a trip to Downtown.

TRM · 29 July 2018, 11:53 AM

Quote:

Originally Posted by kid4life

Lots of stock of two tone and PM.

Stainless section was full but they couldn’t / wouldn’t sell me anything as the sales person said “if we sell any of these to you we won’t have any for our customers to try on and we don’t know when we will get any more in stock.”

Just FYI. Sad state of affairs.

Wait a minute, they wouldn't have anything for their customers to try on? What did that make you then, a non-customer?? If one of their "customers" wants buy something are they going to say "no, because then our other customers won't have anything to try on" Something here makes no sense.

kid4life · 29 July 2018, 12:00 PM

Quote:

Originally Posted by TRM

Wait a minute, they wouldn't have anything for their customers to try on? What did that make you then, a non-customer?? If one of their "customers" wants buy something are they going to say "no, because then our other customers won't have anything to try on" Something here makes no sense.

Nope - they wouldn’t - they said you can try them on but if you want to buy one, then place a deposit or pay in full and wait for piece to arrive.

TRM · 29 July 2018, 12:04 PM

Quote:

Originally Posted by kid4life

Nope - they wouldn’t - they said you can try them on but if you want to buy one, then place a deposit or pay in full and wait for piece to arrive.

So their watches are basically "display only"?

kid4life · 29 July 2018, 12:08 PM

Quote:

Originally Posted by TRM

So their watches are basically "display only"?

Maybe - or maybe it was only for me lol - maybe they thought I couldn’t afford to buy it or my watch was fake or who knows ? - maybe they didn’t want any business. I think aside from the SS pieces, all others were available.

TRM · 29 July 2018, 12:11 PM

Quote:

Originally Posted by kid4life

Maybe - or maybe it was only for me lol - maybe they thought I couldn’t afford to buy it or my watch was fake or who knows ? - maybe they didn’t want any business. I think aside from the SS pieces, all others were available.

Yeah, something is wrong with that scenario, "our customers won't have anything to try on" sounds F'd up to me. That's one store I just wouldn't go back to for ANYTHING.

ronricks · 29 July 2018, 12:21 PM

Quote:

Originally Posted by kid4life

Lots of stock of two tone and PM.

Stainless section was full but they couldn’t / wouldn’t sell me anything as the sales person said “if we sell any of these to you we won’t have any for our customers to try on and we don’t know when we will get any more in stock.”

Just FYI. Sad state of affairs.

I don’t buy a watch that has been sitting in the display case that has been tried on by 1,000 people. It is a used watch at that point.

Cubdrick · 29 July 2018, 02:30 PM

Great strategy—don’t sell a watch so you can try to sell a watch?!

JP(Canada) · 29 July 2018, 02:40 PM

The same in Calgary with certain new models, like the Pepsi and Root beer GMT. They have them, but won't sell them. They'll place you on the list and then you can buy it when it's your turn.

FWIW, I went to the Rolex boutiques and Tourneau in Vegas earlier this week and there wasn't a stainless steel professional model anywhere to be found.

mg18 · 29 July 2018, 02:44 PM

This was the same situation at raffi yorkdale. They have them so people can try them on, then they place an order. They say they can get the watch in 3-4 months. I think it's better than not showing any stock, at least it gets people in the door and gives them a chance to see how they fit.

DARK_KNIGHT · 29 July 2018, 02:45 PM

Maybe they were dummies? The watch(es), I mean, not the sales-staff?

kid4life · 29 July 2018, 11:46 PM

Quote:

Originally Posted by mg18

This was the same situation at raffi yorkdale. They have them so people can try them on, then they place an order. They say they can get the watch in 3-4 months. I think it's better than not showing any stock, at least it gets people in the door and gives them a chance to see how they fit.

Maybe this is company policy secondary to the current climate. But I agree, my threshold for used watch is after the first 500 people try it on lol.

Rolexism_ · 30 July 2018, 12:04 AM

I’ve seen the shift in attitude by the Raffi guys 2016 on ward. I agree with the comment above about them having stock and claiming it’s for customers to see, “we can’t even sell you as these are show pieces”. They don’t even apparently have a wait list for the new Basel models. Not sure where the models are going then.

k1985 · 30 July 2018, 08:58 AM

Was there today, I have bought 2 watches from them before and they told me the same thing, the watches are not for sale... I didn’t push, but I was a bit taken aback.

They had a 114060, 116610LN and 116710LN in the case among others. Said wait time for a sub is 6 months, despite the ones sitting there. Sales person told me they view it as their competitive advantage (my words not his) to be able to allow customers to try watches on before buying. I am not sure how I feel about it. I think ADs should have stock that people can try, and at the end of the day, them selling the couple subs in the display isn’t going to solve the supply issue. I guess ADs can’t win - people complain about empty show cases, but also complain when there is something in the case that isn’t for sale. I guess the solution is dummy watches as I think someone mentioned above.

Sent from my iPhone using Tapatalk

k1985 · 30 July 2018, 09:10 AM

Was there today, I have bought 2 watches from them before and they told me the same thing, the watches are not for sale... I didn’t push, but I was a bit taken aback.

They had a 114060, 116610LN and 116710LN in the case among others. Said wait time for a sub is 6 months, despite the ones sitting there. Sales person told me they view it as their competitive advantage (my words not his) to be able to allow customers to try watches on before buying. I am not sure how I feel about it. I think ADs should have stock that people can try, and at the end of the day, them selling the couple subs in the display isn’t going to solve the supply issue. I guess ADs can’t win - people complain about empty displays, but also complain when there is something in the case that isn’t for sale. I guess the solution is dummy watches as I think someone mentioned above.

Rawb15 · 18 August 2018, 03:44 AM

I agree with Raffi in NOT selling your display models. If they do not have the watch to show people and let them try on they will lose sales. In my case I went to SQ1 to look at a SS Sub, they had one for me to see, touch , try on etc.. It was only after trying the watch on and seeing it on my wrist that I decided to purchase. If they did not have that display piece I would not have purchased one.....

Now I'm just waiting for mine to arrive... aghhh.

jcdeng · 18 August 2018, 03:48 AM

anyone of you ever try offering above msrp?

oysterflexer · 18 August 2018, 03:52 AM

Raffi Jewelers, complacency at it's finest. Their sales reps think too highly of themselves. Poor business standards for such a great brand.

Vivalas · 18 August 2018, 03:56 AM

Back in 1989 aged 19 years old I went to live with my uncle in Canada for 6 months and got a job in Square One.

My post has nothing to do with this thread - it just bought back memories :-)

RRKnight · 18 August 2018, 04:32 AM

Quote:

Originally Posted by Vivalas

Back in 1989 aged 19 years old I went to live with my uncle in Canada for 6 months and got a job in Square One.

My post has nothing to do with this thread - it just bought back memories :-)

At lunch I saw a young lady eating a hot dog. My post has nothing to do with this thread either but your 19 year old reference reminded me of her.

gonzo90 · 18 August 2018, 06:19 AM

I guess the idea is similar to a new car dealer. These watches are considered their "demos".

angerbot · 18 August 2018, 06:30 AM

Quote:

Originally Posted by vonkarajanis

You should check out RdV on Bloor St. West. Much better stock than the Raffi locations (Yorkdale and SQ1). Nicer folks and they actually don’t play games there either. Whatever you see is exactly what’s available for immediate purchase. Lets you keep stickers and warranty card as well. Ask for Anna, great manager.

Sent from my iPhone using Tapatalk

This is great to hear, I've been in a couple times (work just down the street) and will be in the market for my first Rolex probably early next year at my current savings pace.

Now I have to decide if I wait until after next Basel to decide what I want :D

29 July 2018, 11:13 AM	#1
kid4life "TRF" Member Join Date: Apr 2016 Location: Boston Posts: 139	AD stock at Raffis in Sqaure One - Mississauga, Canada Lots of stock of two tone and PM. Stainless section was full but they couldn’t / wouldn’t sell me anything as the sales person said “if we sell any of these to you we won’t have any for our customers to try on and we don’t know when we will get any more in stock.” Just FYI. Sad state of affairs.

29 July 2018, 02:40 PM	#17
JP(Canada) "TRF" Member Join Date: Apr 2010 Location: Calgary, AB, CAN Posts: 795	The same in Calgary with certain new models, like the Pepsi and Root beer GMT. They have them, but won't sell them. They'll place you on the list and then you can buy it when it's your turn. FWIW, I went to the Rolex boutiques and Tourneau in Vegas earlier this week and there wasn't a stainless steel professional model anywhere to be found. __________________ JP

29 July 2018, 02:45 PM	#19
DARK_KNIGHT "TRF" Member Join Date: Jan 2008 Real Name: Jack Location: Dothan Watch: Cartier Posts: 1,236	Maybe they were dummies? The watch(es), I mean, not the sales-staff? __________________ "The difference between stupidity and genius is that genius has its limits."

29 July 2018, 11:47 AM	#8
oldblock "TRF" Member Join Date: Mar 2013 Real Name: Colin Location: New Zealand Watch: DJ41 Posts: 213	What BS - we need for customers to try on!!!! What they might mean is buy a PM and we might let you buy an SS???

29 July 2018, 02:30 PM	#16
Cubdrick "TRF" Member Join Date: Apr 2017 Location: La Cañada, CA Watch: 16710 Posts: 144	Great strategy—don’t sell a watch so you can try to sell a watch?!

29 July 2018, 02:44 PM	#18
mg18 "TRF" Member Join Date: Jun 2015 Location: Toronto Watch: 126710BLRO Posts: 696	This was the same situation at raffi yorkdale. They have them so people can try them on, then they place an order. They say they can get the watch in 3-4 months. I think it's better than not showing any stock, at least it gets people in the door and gives them a chance to see how they fit.

30 July 2018, 12:04 AM	#21
Rolexism_ "TRF" Member Join Date: May 2018 Posts: 126	I’ve seen the shift in attitude by the Raffi guys 2016 on ward. I agree with the comment above about them having stock and claiming it’s for customers to see, “we can’t even sell you as these are show pieces”. They don’t even apparently have a wait list for the new Basel models. Not sure where the models are going then.

30 July 2018, 08:58 AM	#22
k1985 2024 Pledge Member Join Date: Feb 2018 Location: X Posts: 170	Was there today, I have bought 2 watches from them before and they told me the same thing, the watches are not for sale... I didn’t push, but I was a bit taken aback. They had a 114060, 116610LN and 116710LN in the case among others. Said wait time for a sub is 6 months, despite the ones sitting there. Sales person told me they view it as their competitive advantage (my words not his) to be able to allow customers to try watches on before buying. I am not sure how I feel about it. I think ADs should have stock that people can try, and at the end of the day, them selling the couple subs in the display isn’t going to solve the supply issue. I guess ADs can’t win - people complain about empty show cases, but also complain when there is something in the case that isn’t for sale. I guess the solution is dummy watches as I think someone mentioned above. Sent from my iPhone using Tapatalk

30 July 2018, 09:10 AM	#23
k1985 2024 Pledge Member Join Date: Feb 2018 Location: X Posts: 170	Was there today, I have bought 2 watches from them before and they told me the same thing, the watches are not for sale... I didn’t push, but I was a bit taken aback. They had a 114060, 116610LN and 116710LN in the case among others. Said wait time for a sub is 6 months, despite the ones sitting there. Sales person told me they view it as their competitive advantage (my words not his) to be able to allow customers to try watches on before buying. I am not sure how I feel about it. I think ADs should have stock that people can try, and at the end of the day, them selling the couple subs in the display isn’t going to solve the supply issue. I guess ADs can’t win - people complain about empty displays, but also complain when there is something in the case that isn’t for sale. I guess the solution is dummy watches as I think someone mentioned above.

18 August 2018, 03:44 AM	#24
Rawb15 "TRF" Member Join Date: Aug 2018 Location: Canada Watch: Sky Dweller Posts: 36	I agree with Raffi in NOT selling your display models. If they do not have the watch to show people and let them try on they will lose sales. In my case I went to SQ1 to look at a SS Sub, they had one for me to see, touch , try on etc.. It was only after trying the watch on and seeing it on my wrist that I decided to purchase. If they did not have that display piece I would not have purchased one..... Now I'm just waiting for mine to arrive... aghhh.

18 August 2018, 03:48 AM	#25
jcdeng "TRF" Member Join Date: Jun 2015 Location: NYC Watch: BLNR, SD43, Bluesy Posts: 179	anyone of you ever try offering above msrp?

18 August 2018, 03:52 AM	#26
oysterflexer Banned Join Date: Jul 2018 Location: Guelph, On Watch: SOON. Posts: 104	Raffi Jewelers, complacency at it's finest. Their sales reps think too highly of themselves. Poor business standards for such a great brand.

18 August 2018, 03:56 AM	#27
Vivalas "TRF" Member Join Date: Jun 2013 Real Name: Stephen Location: UK Watch: AP Posts: 2,644	Back in 1989 aged 19 years old I went to live with my uncle in Canada for 6 months and got a job in Square One. My post has nothing to do with this thread - it just bought back memories :-)

18 August 2018, 06:19 AM	#29
gonzo90 "TRF" Member Join Date: Sep 2016 Location: Atlanta Watch: Tudor Black Bay Posts: 37	I guess the idea is similar to a new car dealer. These watches are considered their "demos".

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