GMT-Master IIc 116710 - Ceramic Bezel Fallen Out & Lost
 

I don't believe it...!!! I was in London on Saturday night - looked at my watch and the ceramic bezel insert had just vanished!
I've only had the watch for a very short period of time. Loved the fact that it has the new bezel - and now it's gone! Have just sold SS Daytona - so am now watchless!
I was glad to see that there have been a few cases - as Rolex will now struggle to argue that it was caused by me.
ARE THERE ANY OTHER CASES? THIS IS THE ONLY ROLEX WATCH I'VE READ ABOUT SO FAR, WHERE THE INSERT HAS FALLEN OUT.
I wish I'd taken a picture to share with you. Have now taken into local Rolex AD. What do you think are the chances of it being back before Christmas...???
They haven't been able to tell me if it's covered under the warranty as of yet...but I can't see how they can't cover it.
WILL KEEP YOU POSTED.

Wow, sorry to hear that.:thumbsdow Hope your GMT is back on your wrist soon.
Good luck,
dP

eesh...i really would like to see a photo of that...i though that the ceramic inserts were anchored in

Bad news, Was it the whole bezel or just the insert?

Very sorry to hear that :thumbsdow I'm sure Rolex UK will be bending over backwards to get it sorted for you

Bad, bad BAD!!!
Never heard about till now!!
This one must be on Rolex!!!

Please post pics!!!

wtf that is crazy... spending that much and the bezel is missing.

its got to be covered

Can anyone post a pic?? I'd go apesh!t!!!!!!!!!!

Sorry to hear this.... I was just trying on a GMT2C this weekend... I guess I should wait a bit before pulling the trigger...

Link to picture of how watch looks with bezel off. Courtesy of SHELDONSMITH
 

http://www.rolexforums.com/showthrea...t=81566&page=4

I can guarantee that this is exactly as it looks. Only, I wasn't fortunate to witness it falling off!

Wtf!

sorry to hear of this friend & i hope Rolex are equally concrened too.

Between this & the 'weak points' of the new clasp perhaps the GMTc isn't quite the workhorse it's prdecessor was?.....:thinking:

Just the insert. Unsure if there was anything between bezel & insert. If there was, this is missing too! Keep a look out in "Funky Buddha", club in London! Got to be around the £400 mark at least I guess.

Sorry to hear this. I wonder if Rolex will cover it. I wouldn't be surprised if they say no, as it has to be a maunfacturer's defect.

Sorry to hear this my friend. Not the first time to see this....
ROLEX should now look into it I believe. Please let us know about the decision of RSC.

that is shocking....not good at all...sorry to hear this...keep us posted

Bummer, sorry to hear that, I hope Rolex takes care of you. I'll let you know if, and when, mine falls out - the I'll play the lottery :joy:

I hope RSC does right by you. :cheers:

A GMT2c again ! Remember my thread last week ? : http://www.rolexforums.com/showthread.php?t=103984
Mine is arriving in 9 days ....

Would have to be the entire bezel. I don't see how that Ceramic insert could be separated from the solid steel bezel.

To the OP: Sorry, buddy, bit of a shocker there. Can't imagine how that could have happened unless you happened to be walking in a very crowded place and accidentally & unknowingly had a very violent brush against someone in the crowd.

Hope it's all sorted out soon enough.

Good luck - JJ :thumbsup:

Definitely no untoward contact with anyone / anything! 100% sure of that!
Bezel insert lost. Bezel itself still attached to watch and still turns the full 24 clicks.
Anyone know how insert is (should be) held in place?

:thumbsdowOups that hurts:banghead:, are you the original owner? did you buy it new?:thinking:
I've never seen it before, could you post some pics

Found a pic from Sheldonsmith
 

This is not my watch - but is the same model and looks EXACTLY the same - guaranteed. Gutted I did not take a picture prior to taking it to my A.D.
Regards

http://www.minus4plus6.com/images/GM.../watchhead.jpg

http://www.minus4plus6.com/images/GM.../watchhead.jpg

Possibly Rolex is relying on an interference fit between the ceramic and steel. I don't know what angles Rolex chose between the two materials in order to have the correct seating pressure. In the products my company produce we seat steel to steel and the tolerance windows are known. Yet since ceramic is not very flexible, if at all, I imagine the seating pressure window is small and the seating pressure would have to be kept by the steel, thus the allowable dimension is critical, and small, to begin with.

With this there are two theories:

1. Was your ceramic insert too small?
2. Is the bezel in which the insert seats and is 'gripped' by, too big?

I'd ask for a new bezel - the complete bezel, not just a new ceramic disc - if your insert seat is too big the ceramic disc will fall out again.

Thanks
That's very interesting
I'll wait for the RSC to contact me, and will then discuss it further with them
Thanks everyone for your help

Would be very interesting to see a pic of your watch......see what you can do.

Thanks - JJ :thumbsup:

Even if you are not covered Rolex warranty you should be covered by UK statutory consumer law. Is it reasonable that the insert fell off...no, so they should fix
or replace.

Wow, first time I hear of a bezel insert just falling out. :crying: Should be covered under the warranty unless you dinged it up against something really hard I would guess. :read:

Sorry to hear about your loss... I know how gutted you must have felt.

Makes me feel slightly better that my 16700 bezel insert is only going to cost approx £25 fitted from Rolex Bexley while I wait. It came back from ad service with an miniscule scratch (huge to me!) and they claim they could not have done it!!! I know it was not there when I dropped the watch into them... but for sake of £25 i'd rather take her home to rolex...