Rolex serial number issue please
 

Respected Sir, 
I am very new to this site.
I bought this watch from an authorised dealer ‎and unfortunately I lost it in month of July 2014 and when I claiming my watch from insurance company they are saying that the serial number is too small. 
Please help me out as I have contacted Rolex in new york and no help given. I am a 70 years old lady and being hassled.

My rolex Rolex Watches - Datejust Lady - Steel 46 Diamond Bezel - Jublilee Bracelet
Style No:  179384 pgcdj



SERIAL NUMBER given to me on my rolex purchase is G46215


Please help me out.
 

Your AD that you bought it from will have your serial # on file.

This is the 7th time today you've asked the same question!

If that's the complete serial number it is too small.

If it is a G serial (A series of serial numbers that begin with a G) then there should be 6 numerals following the G.

If it is a random serial number that happens to begin with a G then there should be 7 digits after the G in some combination of letters and numbers (or all of one or the other).

Your watch is likely a G serial but you are one numeral short. You only have 5 after the G.

You said you lost the watch, but do you have the warranty card? The serial number should also be on the card. It may also be on the bill of sale.

The watch was stolen from my house and the box too with the warranty card but the invoice doesn't state the serial number. It only states the details and model number of the watch.

It's a 2010 manufactured watch

Call or go see your AD, they will have it.

Sorry, about your loss.

It's ok.

I am really thankful to all of you who have replied to my problem.

Is their any email id on which I can contact rolex people to raise my issue.

I bought this from ETHOS compnay in india online and they don't have the Sr number on file unfortunately.

Is their any way left out for me, please advise.

Where did you get your "partial" serial # from? :thinking:

Hi sorry I just checked again in my mails the photo of the warranty card it's G462157

All is good then.

So how I can get from the rolex people that my rolex serial number is correct and genuine. Please advise

Wasn't the issue that your insurance co. didn't accept it?

Now that you have the complete # go ahead and file your claim.

They want something in writing from rolex that the Sr number is correct

As I don't have the warranty card so any other way I can prove that the serial number is genuine and I am the owner.

Any rolex email id if you can provide.

As I don't have the warranty card so any other way I can prove that the serial number is genuine and I am the owner.

Any rolex email id if you can provide.

When I took an insurance from them I gave them in writing all the deatils, model, serial number, invoice.

Invoice doesnt state the serial number.

So I don't have a warranty card to show them the serilan number is correct so please advise how can I prove it.

Thanks for bearing with me.

Call Rolex NY and ask them for help: 212-758-7700

I'm sure that if you explain your situation they will be able to help you.

I did but they didn't help.

That's odd, I would call them again.

I would then call Rolex in Dallas for their help.

Can you give me the number of Dallas rolex please

214-871-0500

pictures of you wearing the watch would help your claim. :thumbsup:

:cheers:

You're welcome. :bye:

Thx to all

I called them but no help

Any email id please

Sorry to hear about your situation. Unless you've sent your watch to a Rolex Service Center before, I don't see how they'd have any information that verifies you're the owner of that watch. I'd spend your efforts pleading your case to your insurance company. In any case, good luck!