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-   -   Scratched Crystal - London (https://www.rolexforums.com/showthread.php?t=549740)

MGrayLondon 19 July 2017 04:37 PM

Scratched Crystal - London
 
Morning,

My wife has a 36mm Datejust, reference 116234. Her Crystal was scratched, however the watch is 1 year old.

Any recommendations on where the best place would be to fix it in London?

The watch does not require servicing as is running fine, and Rolex are quoting almost £700. I understand the case needs opening, so just wondered if anyone knew some quality jewellers who would be more competitive with pricing.

Thanks.

scubadiver1 19 July 2017 05:09 PM

At just 1 year old if it is really bad I would stick with Rolex due to warranty issues etc, however if not too bad try polishing it out a bit and wait until service time to replace it.

padi56 19 July 2017 06:40 PM

Quote:

Originally Posted by MGrayLondon (Post 7765843)
Morning,

My wife has a 36mm Datejust, reference 116234. Her Crystal was scratched, however the watch is 1 year old.

Any recommendations on where the best place would be to fix it in London?

The watch does not require servicing as is running fine, and Rolex are quoting almost £700. I understand the case needs opening, so just wondered if anyone knew some quality jewellers who would be more competitive with pricing.

Thanks.

Best leave well alone have it changed at next routine service.

Swearengen 19 July 2017 06:55 PM

Try Wempe in New Bond St, they have an in house watch maker and can be more flexible than RSC.

steviebeat 23 July 2017 07:15 PM

Send and email to an accredited independent watchmaker like Robert Reeves or Watchworks in Bristol.

2106 23 July 2017 08:49 PM

Similar story with my wifes watch. was about 2 years old and not due for a service but rolex replaced the crystal without doing a service for $340 (AUD).

1William 23 July 2017 09:47 PM

I would ask Rolex to just change the crystal and not preform a service. If they will not find a competent AD that can complete the work desired.


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