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Old 13 April 2009, 11:55 AM   #11
JF23
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Join Date: Dec 2006
Location: S Florida
Posts: 1,898
Quote:
Originally Posted by louie View Post
this is what i call quality customer service...and this is what bring back the customer!and by word of mouth,more to come...
Awesome customer service out of NYC...I had a problem with my OEM screwdriver head loosening and falling out. Sent an email to Andrew and had a new one sent out next day at no cost.

A+++ customer service in my book.
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