Quote:
Originally Posted by Ihatecheese
These stats are unfortunately useless. We all know that people interact far more weighted if they have issues, than not. Also the weighting of people on the forum will be far more obsessive about seconds per day deviations then a regular purchaser who yet again wouldn’t comment or care .
This poll just shows that 25 people *may* own a watch where they had issues. No meaningful conclusions can be raised unless you know how many total watches there were. It could be 1 in 100k failover rate, for example.
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Sorry, I completely disagree. If we had been commissioned by Rolex to perform a scientific and statistically valid survey to determine the precise percentage of 32xx movements which have issues, then yes, 100% agree, we've got nothing. But my goal was quite different. I'm trying to answer the binary question "is there a systemic problem?". And to that end, I would argue this has been a success, and further, the answer is "yes".
A very small percentage of the world's Rolex owners will ever visit this forum. An even smaller percentage will happen to come across this thread. An even smaller percentage will bother to click on it and participate. And yet, in a couple weeks we have 100 people saying they've experienced issues. For any other product type that would be very striking info indeed.
Just in the last few days I saw a post where a guy's watch was losing 5 minutes a day. I contacted him and pointed him at this thread and he responded saying he had no idea but thanked me for the post and the pointer. Seeing pictures of the damage, reading comments from an RSC watchmaker, those things change the understanding of such issues completely. It's no longer as easy to believe that maybe you had a one-off issue. Furthermore, it helps those who have had to send the same watch in multiple times understand why this may be - there apparently is no real fix at this time.
At the moment, the vast majority of 32xx owners are under warranty, so these RSC trips are being brushed off as an inconvenience. But what about when people start getting asked to pay real money? Will Rolex do the honorable thing and tell the owner of a 7 year old watch "we're still going to cover these repairs for free"? If not, then having the knowledge of this issue and having a public thread like this (which at the time would be several years old) can be a critical point of leverage for an owner.
Finally, I'd like to generically address the charming pull string dolls who enjoy making the same handful of statements over and over. I'm really happy for you guys that your lives are so uneventful that it doesn't matter what time it is. But as one of these "idiots" who bought a timepiece with the laughable idea that it would tell the time properly, I have to say my life is different. Literally every day I'm cutting things down to the second where I'm off doing something else and rushing to get back to my desk to join a call for work. Glancing at my wrist is far quicker than pulling my phone out when I'm in the garage using a band saw or downstairs working on my bike or in the kitchen making a lunch. If my watch is losing (far worse than gaining) even 10 seconds a day, unless I'm resetting it constantly, I'm going to be noticeably late for calls all the time. So please, with all due respect, can you leave these remarks out of this one thread??? They will positively never change the minds of those of us who disagree. They are quite literally, a complete waste of all of our time.