Rolex Forums - Rolex Forum - View Single Post - Tried to "step up" into a SD, but dealer shafting me

morgman · 19 September 2006, 04:28 AM

Well, I just think Pepsi maybe isn't my thing. I'm not really liking the Cyclops, and it's almost too "blingy" & busy for me. I just look in the mirror and it's not really "me".

So I called my AD and asked how much it would be to step up into a SD. (I am within their 15 day "not pleased for any reason" return policy).

I was expecting that something like a Rolex wouldn't be covered under such a policy, but it's not in their fine print. However, I at least expected an awesome trade-in allowance and a good mark-off of the SD, since I've only had the watch 1.5 weeks!

They said it would be (gulp) 40% to 50% off of my watch, and did not mention any discount on the SD.

sigh. really makes me feel like dicking with them.

What happened to customer service and repeat business?

19 September 2006, 04:28 AM	#1
morgman "TRF" Member Join Date: Jul 2006 Location: Bay Area, CA Posts: 475	Tried to "step up" into a SD, but dealer shafting me Well, I just think Pepsi maybe isn't my thing. I'm not really liking the Cyclops, and it's almost too "blingy" & busy for me. I just look in the mirror and it's not really "me". So I called my AD and asked how much it would be to step up into a SD. (I am within their 15 day "not pleased for any reason" return policy). I was expecting that something like a Rolex wouldn't be covered under such a policy, but it's not in their fine print. However, I at least expected an awesome trade-in allowance and a good mark-off of the SD, since I've only had the watch 1.5 weeks! They said it would be (gulp) 40% to 50% off of my watch, and did not mention any discount on the SD. sigh. really makes me feel like dicking with them. What happened to customer service and repeat business?