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I got a BLNR few days back from an AD. The watchmaker had apparently left early for the day. The sales associate removed the stickers and resized the bracelet. When I got home, I noticed quite a few hairline scratches on the bracelet and some deep scratches on the side where the screw heads are located. 3 screw heads were badly mangled. It pissed me no end but I thought it was no use calling the manager or SA as they would at most offer polish. It took the SA few years to allocate me the BLNR so if I complained, I would be thought of as ungrateful. That’s my assumption based on today’s environment. I also wanted the jubilee bracelet instead of the oyster which was on the BLNR. I reached out a grey dealer and got it traded for an unworn jubilee BLNR. I have learned a valuable lesson and will never let a SA resize the bracelet again. Either wait for the in-house watchmaker or if there isn’t one, insist on doing the resizing yourself at home or through a professional watchmaker.
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