[TimeAZ]

Customers are pissed off.

The solution is to be more transparent about the purchase process and also more equitable in how models are distributed. I've read rumors that the ADs will limit how many you can buy per year, and frankly that is a GREAT first step (particularly for the highest-demand products). I also think it would great if each customer had an online account that lets them register which piece they want on a wishlist, linked to their local AD, with some trackable window as to when it might be delivered. And of course, you only get limited requests at a time, maybe one or two max.