Quote:
Originally Posted by fareplay
Not sure what next steps are. I went back in to the store they took my info/ interest again but no timeline no new SA. I am a repeat customer but now I feel lost.
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Give the guy a break, he was asking for help. He never said he didn't feel bad.
This happened to me as well. Unfortunately, if you are like me, you'll have to start building a new relationship. Talk to the mgr to see if they can find an associate that is knowledgeable in the items you have been buying in the past as well as what you plan on buying in the future.