Quote:
Originally Posted by ryanr
Definitely no untoward contact with anyone / anything! 100% sure of that!
Bezel insert lost. Bezel itself still attached to watch and still turns the full 24 clicks.
Anyone know how insert is (should be) held in place?
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Possibly Rolex is relying on an interference fit between the ceramic and steel. I don't know what angles Rolex chose between the two materials in order to have the correct seating pressure. In the products my company produce we seat steel to steel and the tolerance windows are known. Yet since ceramic is not very flexible, if at all, I imagine the seating pressure window is small and the seating pressure would have to be kept by the steel, thus the allowable dimension is critical, and small, to begin with.
With this there are two theories:
1. Was your ceramic insert too small?
2. Is the bezel in which the insert seats and is 'gripped' by, too big?
I'd ask for a new bezel - the complete bezel, not just a new ceramic disc - if your insert seat is too big the ceramic disc will fall out again.