Sorry to hear about the loss Greg, please keep us posted how things progress with the legal dept. at FedEx.
We ship a lot via FedEx and UPS and the "declared value" of the shipment is key to recovering sums in excess of standard coverage as a result of loss or damage. I would think your best bet at recovery would be making your case that the Kinko's employee KNEW the value of your item exceeded standard insurance and had a responsibility to recommend, or at least suggest, declaring the value of $5K or whatever it was.
I hope it works out for you without having to line the atty's pockets!
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