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Cheers,spoken with the ad today, she spoke with panerai and said they say the outer box is not important!she then said she would get a new box and new papers to me,I said I wasn't happy with that as the new papers would not be the cosc related papers,I told her the out come I wanted was a new watch,she said she would talk to panerai again but rang back to say they were closed,so after more talking,me telling her about cosc and that the correct paper work means something she agreed to ok the new watch!so a sort of result but now maybe a long wait,but this way I have a watch I don't mind looking at.
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