Quote:
Originally Posted by pam312
I really hope that the strap is arrived tomorrow because I do not want to handle this impatient guy and keep receiving insulting and rude email..  |
Your buyer is being totally unreasonable. I have shipped many straps to Canada from the CONUS and the delivery times are a crapshoot. I would say the average delivery time is 14 days and I have had some take over 30 days. I always warn buyers before they buy that shipments to Canada are unpredictable and usually take longer than normal.
Tell the buyer that the strap will arrive and to be patient. His harassing you will not accomplish a thing and he should blame the Canadian Post for the slow delivery.
I think the fact that you came here to ask advice shows that you are honest and are looking for a solution to appease the impatient (and unreasonable) buyer.
You should NOT refund him at this point.