Rolex Forums - Rolex Forum - View Single Post - Who says Rolex won't replace a faulty watch?

tulgsT · 21 March 2013, 10:07 PM

Another option would be to write a letter to customer Service Dept at Rolex SA. They will write you back. I did and they contacted RSC in NYC to properly address my issue. 3 service trips to address an issue sounds like a non-fixable issue...

21 March 2013, 10:07 PM	#15
tulgsT Member Join Date: Sep 2010 Location: New Jersey Posts: 95	Another option would be to write a letter to customer Service Dept at Rolex SA. They will write you back. I did and they contacted RSC in NYC to properly address my issue. 3 service trips to address an issue sounds like a non-fixable issue...