That's terrible, sorry to hear it ... at least it happened when it was still under warranty! No worries, it will be back soon enough
I'm also surprised to hear that the P.3000 acts like the 6497/98 where you wind it until the crown doesn't want to move anymore. My 233 has a slip-clutch (for lack of the proper term) which you can hear once you've wound all three barrels. I don't know why I assumed all in-house worked this way... .
Does the 372 have seconds reset?