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I would like to weigh in on this topic right now. Tony (Spartan) and I have done many deals over the years and I know him well. He is a gentleman in all respects. Very few of you know him, but I assure you he is not a pushy guy.
The watch was a present for his father, so returning it for a full refund (never offered), or a partial refund was never an option. Also, considering the counterfeit parts and the damaged caseback, Tony felt that he wanted Rolex Canada to do the service and had zero intention of asking for Anastasios' help either physically or financially. In fact Tony said he didn't even want to bother the seller with it. He was content to pay for the service entirely by himself with no issues.
So number 4 in Anastasios' summary is basically incorrect. Tony did not go after him to pay for a service, reject all options offered, and then "settle" for the simple extortion of $200.
I have seen the entire email thread between the two of them. It was mostly civil. Anastasios did make it seem like he was offering Tony fair options with real value, but the value had to have been less than $200 or else why would he have bothered going that route. That is the part that confuses me.
The ONLY reason why he contacted Anastasios was because of the shock and embarrassment of the counterfeit crystal.
No one has ever suggested that the seller "intentionally" sold a modified watch, in fact he may not have had any knowledge of the flaws. However, he did highlight his personal warranty, and so far that warranty has shown to have been hollow in all respects.
Tony asked me what I would do, and my response was, as many here have echoed, apologize for the counterfeit crystal and offer to pay for it.
Since Anastasios was NOT asked to do anything else, IMHO he should have done just that.
I do not believe that it is too late for this story to have a happy ending.
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